2025 Hyundai Ioniq 5 · symptom sheet
Infotainment, screen or backup camera fails
- 39owner reports
- 4,368median miles
- 0involved a crash
Newest report Sep 19, 2026 · checked Oct 2, 2026
240 of the 297 complaints on this car are about the electrical system. 39 of those describe infotainment.
Tick what matches of 39 reports
Infotainment on other Ioniq 5 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (8 reports).
Recalls and investigations
3 recalls on the electrical system cover the 2025 model year. A recall on the same system isn't always the same failure, so read the defect text.
The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.
All 9 recalls on the 2025 Hyundai Ioniq 5, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Ioniq 5
Electrical arcing and thermal events, potentially leading to fires, while utilizing enel x way usa, llc's juicebox residential charger.. Closed jun 5, 2025.
Loss of motive power. Closed apr 17, 2024, led to recall 24V-204.
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
None of these investigations covers the 2025 model year.
When it happens
Too few of these reports state a mileage to give a range.
What owners wrote
“ICCU failed and blew high power fuse. Car displayed warning and only drove slowly. I went to the selling dealer and they confirmed the ICCU and fuse failure.”
Filed Apr 24, 2026
“Integrated Control Charging Unit (ICCU) malfunctioned. Turned car on and heard a popping noise, then car displayed check electrical system. Code P1A9096.”
Filed Mar 1, 2026
“The ICCU component failed on me at 4,356 miles. Heard a pop with the car and then the dash started displaying electrical errors. To stop the vehicle and turn it off. The vehicle would not accelerate and would only go up to 25 miles per hour. Had to tow it to the dealership. Given a time frame of 30-60 days to receive the ICCU part for repair.”
Filed Feb 21, 2026 · 4,356 miles
“In-Cabin Camera Unit Replacement - The in- cabin camera unit needs replacement due to a communication failure with the ICC module. Technicians confirmed proper power, ground, and CAN system continuity to the module but encountered a persistent 'ROM ID check failed' error. Replacing the unit can restore proper communication and functionality of the camera system.”
Filed Feb 12, 2026
Should you keep driving it?
This page can't tell you that. 0 of 39 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Battery dies or the car will not start 91 reports
- Engine stalls or loses power while driving 44 reports
- Hybrid or EV system warning, loss of power 26 reports