2022 Hyundai Ioniq 5 · symptom sheet
Infotainment, screen or backup camera fails
- 57owner reports
- 26,008median miles
- 0involved a crash
Newest report Sep 27, 2026 · checked Oct 2, 2026
325 of the 406 complaints on this car are about the electrical system. 57 of those describe infotainment.
Tick what matches of 57 reports
Infotainment on other Ioniq 5 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (18 reports) and the software (10 reports).
Recalls and investigations
3 recalls on the electrical system cover the 2022 model year. A recall on the same system isn't always the same failure, so read the defect text.
The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
All 3 recalls on the 2022 Hyundai Ioniq 5, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Ioniq 5
Electrical arcing and thermal events, potentially leading to fires, while utilizing enel x way usa, llc's juicebox residential charger.. Closed jun 5, 2025.
Loss of motive power. Closed apr 17, 2024, led to recall 24V-204.
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
When it happens
The middle half of failures fell between 9,600 and 59,000 miles, from the 14 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2022 Hyundai Ioniq 5 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning ...
Certain 2022-2024 MY IONIQ 5 (NE1) and 2023MY IONIQ 6 (CE1) may have a condition of the power down warning light (turtle symbol) with "Power is limited" displayed in the cluster, and possible DTC P0A2F.
This bulletin is issued to provide the extended battery diagnosis procedure using GDS-M. This battery diagnosis function displays the various battery-related faults such as: ⢠Internal short circuit ⢠Battery deterioration ⢠Malfunction of electronic ...
What owners wrote
“The car lost power while driving and an electrical warning was displayed on the screen. The issue was later diagnosed as a failure of the ICCU and blown fuse that had been previously recalled and replaced. Now it needs to be replaced again.”
Filed Apr 22, 2026
“Instrument cluster screen continuously resets itself while driving. Speedometer and safety warnings not available.”
Filed Mar 26, 2025
“The car suddenly showed a warning on the screen asking me to park and in a few seconds went completely dead. It won't start at all. I can't even unlock the car. I had to call roadside assistance and have them tow the car to Ideal Hyundai dealership in Frederick, MD. It's been 4 days and the dealership can't diagnose the problem or won't communicate what the issue is.”
Filed Oct 25, 2023
“While driving, on a busy street in Holyoke MA, a STOP waning appeared on the drivers display indicating an electrical/power problem. I pulled over to side of road and called a tow truck. Car was taken to dealer where they ran diagnostics on the vehicle. Diagnostics showed failed ICCU and bad cell in 12v battery. Replaced ICCU and high voltage fuse.”
Filed Jun 27, 2023
Should you keep driving it?
This page can't tell you that. 0 of 57 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Battery dies or the car will not start 128 reports
- Engine stalls or loses power while driving 64 reports
- Hybrid or EV system warning, loss of power 53 reports
- A/C blows warm or the compressor fails 25 reports