2024 Honda Prologue · symptom sheet
Battery dies or the car will not start
- 41owner reports
- 5,800median miles
- 0involved a crash
Newest report Sep 7, 2026 · checked Oct 2, 2026
166 of the 841 complaints on this car are about the electrical system. 41 of those describe dead battery.
Tick what matches of 41 reports
Dead battery on other Prologue years
No other Prologue model year has enough reports of dead battery for a sheet of its own. See every Prologue year.
What this problem usually is
These owners walk out to a car that's dead. Some find it drained after sitting only a day or two, some need a jump start every week, and some have had the battery replaced more than once without the problem going away. A good number describe the dealer testing the battery, calling it fine, and sending them home.
What got replaced
Owners who name the part that was replaced mention the battery (41 reports).
Recalls and investigations
No recall on the electrical system covers the 2024 model year as of Oct 2, 2026.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2024 Honda Prologue that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
A Malfunction Indicator Lamp (MIL) may illuminate, or a “Service High Voltage” message may appear. Additionally, the 12-volt battery may intermittently or persistently discharge due to an internal Battery Energy Control Module (BECM) calibration anomaly ...
What owners wrote
“The car just stopped as I was driving, would not shift gears, and told me âservice high voltage systemâ and â service battery fault shutting down soonâ and turned off. It was on 185 miles left (63%) and went to 0% later on and now wonât charge or turn on. I have screen shots and time stamps of those things”
Filed Sep 7, 2026
“Battery failed and Battery will not charge. Car has 39,000 miles and is a 2024. Has been at the dealer for 3 days. Was driving to [XXX] from [XXX]. Will have to fly back and get the car if a repair is able to be made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
Filed Jul 10, 2026 · 39,000 miles
“Cv joints clicking. Local Honda service department is aware of the problem, but no fix for it. Service high voltage battery with reduced power. This just came up that limits driving. Heater stopped working. Infotainment center will black out on and off every time I turn on the car. Very dangerous when I forget and Iâm backing out of my garage.”
Filed Nov 29, 2025
“Start vehicle and warning lights flash. "service high voltage system" Drove to service center. Heat did not work on the cold morning. Defrost would not work. Service center informed me the main 440 volt battery needs replacing. wait times, one to two months for new battery.”
Filed Mar 31, 2025
Should you keep driving it?
This page can't tell you that. 0 of 41 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Suspension noise, struts or alignment 212 reports
- Infotainment, screen or backup camera fails 95 reports
- Steering wheel clicks, clunks or grinds when I turn 94 reports
- Driveshaft, axle or transfer case problems 93 reports
- Hybrid or EV system warning, loss of power 86 reports
- Brakes on its own (automatic emergency braking) 57 reports
- Brakes grind, pulse or wear early 54 reports
- Wheel bearing, tires or wheels 39 reports
- Forward collision warning goes off or the camera drops out 38 reports
- Engine stalls or loses power while driving 25 reports