2014 GMC Sierra 1500 · symptom sheet
Infotainment, screen or backup camera fails
- 29owner reports
- 66,000median miles
- 0involved a crash
Newest report Jul 2, 2026 · checked Oct 2, 2026
226 of the 701 complaints on this car are about the electrical system. 29 of those describe infotainment.
Tick what matches of 29 reports
Infotainment on other Sierra 1500 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018, 2020, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (25 reports).
Recalls and investigations
No recall on the electrical system covers the 2014 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the Sierra 1500
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
Non-crash engine compartment fires. Closed sep 8, 2008, led to recall 08V-441.
Non-crash engine compartment fires. Closed jun 12, 2008.
None of these investigations covers the 2014 model year.
When it happens
The middle half of failures fell between 40,300 and 83,000 miles, from the 19 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 102 service bulletins or notices for the 2014 GMC Sierra 1500 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio ...
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the ...
This Preliminary Information communicates diagnostic tips for a condition of No GPS location on Radio.
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
98 more on the 2014 GMC Sierra 1500 page.
What owners wrote
“During a turn in the parking lot my vehicle would not allow me to turn something with traction control came up on the screen. The past few days the car got stuck at 0 rpms while driving and did not feel I had adequate power and other times has stalled.”
Filed Jun 17, 2025
Should you keep driving it?
This page can't tell you that. 0 of 29 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Brakes grind, pulse or wear early 144 reports
- Headlights too dim or fail 104 reports
- A/C blows warm or the compressor fails 83 reports
- Power steering cuts out or goes heavy 78 reports
- Engine stalls or loses power while driving 75 reports
- Traction control or StabiliTrak light comes on 56 reports
- Battery dies or the car will not start 27 reports