Diagsheet

2019 GMC Sierra 1500 · symptom sheet

Infotainment, screen or backup camera fails

  • 41owner reports
  • 13,100median miles
  • $1,325median quote
  • 0involved a crash

Newest report Jun 2, 2026 · checked Sep 9, 2026

143 of the 633 complaints on this car are about the electrical system. 41 of those describe infotainment.

Tick what matches of 41 reports

9
25
6
5

What got replaced

Owners who name the part that was replaced mention the head unit or screen (26 reports), the camera (25 reports), the module (5 reports) and the software (5 reports).

Recalls and investigations

One recall on the electrical system covers the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.

19V-888Dec 12, 2019
Electrical System:12V/24V/48V Battery:Cables

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.

Risk and remedy
Risk: An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.

NHTSA investigations into the electrical system on the Sierra 1500

DP22-005opened Jan 27, 2023
Electrical · model years 2009 to 2013

Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.

NHTSA summary
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
EA08-010opened Jun 12, 2008
Electrical · model years 2007 to 2008

Non-crash engine compartment fires. Closed sep 8, 2008, led to recall 08V-441.

NHTSA summary
IN A LETTER DATED AUGUST 27, 2008, GENERAL MOTORS CORP. (GM) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 08V-441) TO ADDRESS A SAFETY RELATEDDEFECT THAT CAN RESULT IN ENGINE COMPARTMENT FIRE IN APPROXIMATELY 850,000 VEHICLES EQUIPPED WITH A HEATED WINDSHIELD WASHER FLUID OPTION.THE SUBJECT VEHICLES OF THIS INVESTIGATION COMPRISE OVER THREE-QUARTERS OF THE RECALL POPULATION. ACCORDING TO GM, A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WINDSHIELD WASHER FLUID HEATER MODULE MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR OR CAUSE SMOKE AND IN RARE CASES IT MAY CAUSE A FIRE.AS A REMEDY, GM DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE. IN ADDITION TO THE SUBJECT VEHICLES, SEVERAL OTHER GM MODELS WITH THE HEATED WINDSHIELD WASHER FLUID OPTION ARE INCLUDED IN RECALL 08V-441: MY 2006-2008 BUICK LUCERNE (MANUFACTURED AUGUST 2005 THROUGH NOVEMBER 2007); MY 2008 BUICK ENCLAVE (MANUFACTURED FEBRUARY 2007 THROUGH APRIL 2007); MY 2006-2008 CADILLAC DTS (MANUFACTURED MAY 2007 THROUGH NOVEMBER 2007); MY 2007-2008 SATURN OUTLOOK (MANUFACTURED AUGUST 2006 THROUGH APRIL 2007); AND MY 2007-2008 GMC ACADIA (MANUFACTURED AUGUST 2006 THROUGH APRIL 2007) VEHICLES.GM IS INSTRUCTING OWNERS TO TAKE THEIR VEHICLE TO A DEALER FOR SERVICE IF THEY EXPERIENCE SYMPTOMS OF WINDSHIELD WASHER HEATER MODULE SHORT CIRCUITS. GM'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIG
PE08-010opened Feb 4, 2008
Electrical · model years 2007 to 2008

Non-crash engine compartment fires. Closed jun 12, 2008.

NHTSA summary
IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION(ODI) DURING PRELIMINARY EVALUATION PE08-010, GM PROVIDED ODI WITH 41 ALLEGATIONS OF NON-CRASH ENGINE COMPARTMENT FIRES INCLUDING 16 ALLEGATIONS OF FIRES ORIGINATING WITH THE IGNITION IN THE OFF POSITION.ONE OF THE FIRES WAS DETERMINED TO BE CAUSED BY AN ARSON EVENT.ODI HAS ALSO RECEIVED 5 REPORTS, 4 OF WHICH ARE OF DUPLICATIVE OF REPORTS PROVIDED BY GM, ALLEGING NON-CRASH ENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES.IN TOTAL, ODI IS AWARE OF 41 NON-CRASHENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES THAT ARE UNRELATED TO ARSON.EIGHT OF THE 41 FIRE ALLEGATIONS ALSO ALLEGE PROPERTY DAMAGE AS A RESULT OF THE FIRES.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-010) TO FURTHER ASSESS THE SCOPE, FREQUENCY, ORIGIN AND CAUSE OF THE ALLEGED NON-CRASH RELATED ENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES.

None of these investigations covers the 2019 model year.

What owners paid

5 of the 41 reports quote a price. Each dot is one quote. The middle half runs $900 to $2,500.

$900$1,325$2,500
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 2,300 and 43,742 miles, from the 23 reports that gave a mileage.

118
1219
920
221
222
224
1225
126

What owners wrote

“Transmission keeps skipping missing gears and hard shifting, as well as jolting forward. When attempting to switch lanes vehicle transmission skips. When being placed from Park to drive or any other gear vehicle transmission hard shifts. Vehicle radio and screen shut off intermittently every 30 to 45 minutes. Vehicle screen goes blank and black and resets itself after 30 to 45 minutes.”

Filed Apr 11, 2025

“At around 28,000 miles the truck started having intermittent electrical issues. The head unit will show a blue screen. Safty systems will automatically disable. Camera system failures. Even though the truck is a 2019 model it only has around 31,000 miles on it and is now out of warranty and I can’t afford to have the dealership chase electric issues. GMC should be ashamed of putting out such an unreliable vehicle.”

Filed Nov 28, 2024 · 28,000 miles

“Rear window leaks as also reported by GM when truck was manufactured (GM Service Bulletin 18-NA-383). Water from leaking rear window gets into the electronics used for safety systems as well as rear camera and eventually disables safety systems.”

Filed Sep 23, 2024

“Rear Vision Module failure. Open circuit inside module. “Service rear vision system” on radio while backing up. Was intermittent Blut not always on when backing ip”

Filed Oct 15, 2022

Should you keep driving it?

This page can't tell you that. 0 of 41 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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