2016 Ford Fusion · symptom sheet
Infotainment, screen or backup camera fails
- 175owner reports
- 85,000median miles
- $800median quote
- 9involved a crash
Newest report Sep 2, 2026 · checked Sep 9, 2026
441 of the 1,614 complaints on this car are about the backup camera. 175 of those describe infotainment. Only misfire is reported more often on this car.
Tick what matches of 175 reports
What got replaced
Owners who name the part that was replaced mention the camera (142 reports), the head unit or screen (68 reports), the module (4 reports) and the software (3 reports).
Recalls and investigations
One recall on the backup camera covers the 2016 model year. A recall on the same system isn't always the same failure, so read the defect text.
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk and remedy
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
NHTSA investigations into the backup camera on the Fusion
Fleet vehicle recall completion audit. Closed dec 28, 2015.
NHTSA summary
None of these investigations covers the 2016 model year.
What owners paid
6 of the 175 reports quote a price. Each dot is one quote. The middle half runs $600 to $1,100.
When it happens
The middle half of failures fell between 60,000 and 105,000 miles, from the 85 reports that gave a mileage.
What owners wrote
“Backup camera works when car started up, but will go out after the vehicle has been on for serval minutes and will not work. Know recall on other later models of Ford 2020-2023 backup cameras”
Filed Sep 25, 2023
“Rear camera works intermittently. The Ford Dealer service said it failed and it'll be 800.00 to fix... I passed on that... but now that I'm seeing other Fords with camera recalls, I wonder if this problem is related.”
Filed Sep 4, 2023
“Rear camera keeps failing. Generic problem for many ford drivers. Bad grounding wire”
Filed Aug 14, 2023
“Camera. Sometimes the camera is on while I am driving forward and it's dangerous. Yes No No”
Filed May 19, 2023
Should you keep driving it?
This page can't tell you that. 9 of 175 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Check engine light or misfire 334 reports
- Engine stalls or loses power while driving 161 reports
- Brakes grind, pulse or wear early 133 reports
- Engine failure, knocking or rod bearing 123 reports
- Power steering cuts out or goes heavy 100 reports
- Airbag warning light or recall 50 reports
- Wheel bearing, tires or wheels 47 reports
- Transmission shudders, slips or shifts hard 40 reports
- Doors, latches or locks fail 27 reports