Diagsheet

2015 Ford Fusion · symptom sheet

Infotainment, screen or backup camera fails

  • 69owner reports
  • 51,000median miles
  • 1involved a crash

Newest report Aug 12, 2026 · checked Sep 9, 2026

236 of the 991 complaints on this car are about other. 69 of those describe infotainment.

Tick what matches of 69 reports

30
48
10
1

What got replaced

Owners who name the part that was replaced mention the camera (48 reports), the head unit or screen (34 reports) and the module (3 reports).

Recalls and investigations

No recall on other covers the 2015 model year as of Sep 9, 2026.

NHTSA investigations into other on the Fusion

AQ10-001opened Nov 18, 2010
Other · model years 2010

Fleet vehicle recall completion audit. Closed dec 28, 2015.

NHTSA summary
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any futu

None of these investigations covers the 2015 model year.

When it happens

The middle half of failures fell between 16,900 and 79,300 miles, from the 23 reports that gave a mileage.

315
316
217
219
620
621
522
223
324
2725
1026

What owners wrote

“Rear camera will go black and say contact dealer. Other times images will appear distorted or will be reversed where left and right are mixed up”

Filed May 18, 2025

“Rear view camera intermittently stops working entirely or shows a mirrored image (view is reversed).”

Filed May 3, 2025

“Back up camera stops working while in the middle of backing up, sometimes it does not work at all.”

Filed Jan 18, 2024

“The OEM back up camera will spontaneously go to a black or blue screen and at times will just say, “back up camera not available”. Being without a back up camera leaves a blind spot where you can’t see small children or pets that are directly behind my car. When it does work the picture displayed is reversed wich can disorient you”

Filed Jul 22, 2023

Should you keep driving it?

This page can't tell you that. 1 of 69 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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