2015 Ford Fusion · symptom sheet
Infotainment, screen or backup camera fails
- 69owner reports
- 51,000median miles
- 1involved a crash
Newest report Aug 12, 2026 · checked Sep 9, 2026
236 of the 991 complaints on this car are about other. 69 of those describe infotainment.
Tick what matches of 69 reports
What got replaced
Owners who name the part that was replaced mention the camera (48 reports), the head unit or screen (34 reports) and the module (3 reports).
Recalls and investigations
No recall on other covers the 2015 model year as of Sep 9, 2026.
NHTSA investigations into other on the Fusion
Fleet vehicle recall completion audit. Closed dec 28, 2015.
NHTSA summary
None of these investigations covers the 2015 model year.
When it happens
The middle half of failures fell between 16,900 and 79,300 miles, from the 23 reports that gave a mileage.
What owners wrote
“Rear camera will go black and say contact dealer. Other times images will appear distorted or will be reversed where left and right are mixed up”
Filed May 18, 2025
“Rear view camera intermittently stops working entirely or shows a mirrored image (view is reversed).”
Filed May 3, 2025
“Back up camera stops working while in the middle of backing up, sometimes it does not work at all.”
Filed Jan 18, 2024
“The OEM back up camera will spontaneously go to a black or blue screen and at times will just say, âback up camera not availableâ. Being without a back up camera leaves a blind spot where you canât see small children or pets that are directly behind my car. When it does work the picture displayed is reversed wich can disorient you”
Filed Jul 22, 2023
Should you keep driving it?
This page can't tell you that. 1 of 69 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Check engine light or misfire 189 reports
- Engine stalls or loses power while driving 124 reports
- Brakes grind, pulse or wear early 123 reports
- Power steering cuts out or goes heavy 92 reports
- Engine failure, knocking or rod bearing 76 reports
- Airbag warning light or recall 39 reports
- Seat belt or seat problems 28 reports
- Wheel bearing, tires or wheels 26 reports