Diagsheet

2016 Ford Fusion · symptom sheet

Doors, latches or locks fail

  • 46owner reports
  • 83,000median miles
  • $500median quote
  • 0involved a crash

Newest report Jan 19, 2026 · checked Oct 2, 2026

84 of the 1,629 complaints on this car are about the structure. 46 of those describe door latch.

2 recalls on this systemcovering the 2016 model year
No crash reportedin 46 reports
NHTSA investigation1 covering the 2016

Tick what matches of 46 reports

5
1
46
14
22

Door latch on other Fusion years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2015, 2017, 2018, 2019, 2020.

What this problem usually is

Door complaints sound minor until you read them. The most common is a "door ajar" warning with every door shut. Others describe a door that won't open from inside, one that won't latch at all, locks that cycle on their own, and occasionally a door that opened while the car was moving.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the latch (44 reports).

Recalls and investigations

2 recalls on the structure cover the 2016 model year. A recall on the same system isn't always the same failure, so read the defect text.

23V-775Nov 17, 2023
Latches/Locks/Linkages:Doors:Latch

A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

Risk, remedy and owner complaints on recall 23V-775

20V-177Mar 23, 2020
Latches/Locks/Linkages:Doors:Latch

A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk, remedy and owner complaints on recall 20V-177

All 13 recalls on the 2016 Ford Fusion, with the owner complaints on each recalled system

NHTSA investigations into the structure on the Fusion

RQ19-005opened Dec 19, 2019
Latches and locks · model years 2013 to 2016

Door latch failures. Closed feb 7, 2022, led to recall 20V-177.

EA18-002opened Apr 18, 2018
Brakes · model years 2007 to 2009

Extended braking distance. Closed jan 15, 2021, led to recall 19V-904.

EA15-002opened Feb 27, 2015
Latches and locks · model years 2013

Door latch failure. Closed nov 13, 2015, led to recall 15V-246.

What owners paid

6 of the 46 reports quote a price. Each dot is one quote. The middle half runs $400 to $500.

$400$500$500
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 70,000 and 100,000 miles, from the 28 reports that gave a mileage.

Complaints by the year NHTSA received them: 2019: 2, 2020: 7, 2021: 4, 2022: 7, 2023: 19, 2024: 4, 2025: 2, 2026: 12'197'204'217'2219'234'242'251'26

Is this a known problem?

The manufacturer has sent NHTSA 1 service bulletin or notice for the 2016 Ford Fusion that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“My drivers side door will not latch closed due to cracking from extreme heat. When I try and shut my door it doesn't latch and pops open.”

Filed Jun 24, 2024

“ON 23OCT2023 I opened the Driver's side rear door in my garage. When I went to close the door it would not latch. After several failed attempts I taped the door closed and drove the car to the local FORD dealership for service. The latch mechanism was replaced on 27OCT2023. On 01DEC2023 I received an email notice from NHTSA regarding a possible recall for the door latches in my vehicle (2016 Ford Fusion), 23V775.”

Filed Dec 4, 2023

“2 car door latches unresponsive and wont lock. Known issue with ford this VIN isnt covered by recall but same issue”

Filed Jul 27, 2023

“Right passenger door came open while driving and without warning. The door will not latch to secure the door to the car frame in a closed or secure manner. The door has to be secured with a strap until it can repaired appropriately.”

Filed Jun 28, 2023

Should you keep driving it?

This page can't tell you that. 0 of 46 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car