2015 Ford Explorer · symptom sheet
Backup camera goes black or freezes
- 115owner reports
- 100,000median miles
- $818median quote
- 0involved a crash
Newest report Sep 18, 2026 · checked Oct 2, 2026
115 of the 196 reports of infotainment on the 2015 Explorer describe backup camera failure.
Part of Infotainment, screen or backup camera fails (196 reports) · also: screen freezing
Tick what matches of 115 reports
Backup camera failure on other Explorer years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018, 2019, 2021, 2022, 2023, 2025, 2026.
What got replaced
Owners who name the part that was replaced mention the camera (115 reports) and the head unit or screen (54 reports).
Recalls and investigations
One recall on the backup camera covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.
The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
All 9 recalls on the 2015 Ford Explorer, with the owner complaints on each recalled system
NHTSA investigations into the backup camera on the Explorer
Rearview camera fmvss 111 noncompliance. Open.
Fleet vehicle recall completion audit. Closed dec 28, 2015.
Engine compartment fires. Closed aug 2, 2006, led to recall 05V-388.
Windshield wiper malfunction. Closed apr 24, 2000, led to recall 00V-072.
Blower assembly fires. Closed apr 18, 2000.
Heater blower assembly fire. Closed sep 11, 1998.
Blower assembly fires. Closed jan 15, 1999.
Electrical fire in center console. Closed sep 4, 1997.
Driver door electrical fire. Closed may 15, 1997, led to recall 97V-083.
None of these investigations covers the 2015 model year.
What owners paid
6 of the 115 reports quote a price. Each dot is one quote. The middle half runs $700 to $1,000.
When it happens
The middle half of failures fell between 81,000 and 130,000 miles, from the 41 reports that gave a mileage.
What owners wrote
“Rear backup camera doesn't work anymore its been 2 years it hasn't been working please look into it and hope there's a recall for it”
Filed Oct 1, 2024
“Rear back up camera does not always engage, and when it does, it sometimes shows inverted image. (Objects that are actually on the right appear on the left side of the screen.)”
Filed Apr 6, 2024
“The backup camera does not come up all the time. Sometimes it shows a blank screen or if it does show the camera picture is on the opposite side then what it show(backwards). Thank you”
Filed Oct 25, 2023
“Sudden back up camera failure without a warning light or message. There has not been an accident/incident but it is difficult to see behind the vehicle at certain angles when turning my head to the rear to back up. I have not yet had it checked by a mechanic because upon further research found that it may be too costly for me to have repaired. I had no obvious issues before it stopped working.”
Filed Jun 29, 2023
Should you keep driving it?
This page can't tell you that. 0 of 115 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Trim or a body panel comes off while driving 210 reports
- Power steering cuts out or goes heavy 204 reports
- Windshield cracks or distorts 146 reports
- A/C blows warm or the compressor fails 109 reports
- Airbag warning light or recall 84 reports
- Suspension noise, struts or alignment 83 reports
- Engine stalls or loses power while driving 59 reports
- Steering wheel clicks, clunks or grinds when I turn 54 reports
- Seat belt or seat problems 53 reports
- Engine overheats or leaks coolant 49 reports
- Water leaks into the cabin 35 reports
- Brakes grind, pulse or wear early 30 reports
- Check engine light or misfire 26 reports