2014 Ford Explorer · symptom sheet
Backup camera goes black or freezes
- 44owner reports
- 108,346median miles
- 2involved a crash
Newest report May 19, 2026 · checked Sep 19, 2026
44 of the 79 reports of infotainment on the 2014 Explorer describe backup camera failure.
Part of Infotainment, screen or backup camera fails (79 reports)
Tick what matches of 44 reports
What got replaced
Owners who name the part that was replaced mention the camera (44 reports) and the head unit or screen (22 reports).
Recalls and investigations
No recall on other covers the 2014 model year as of Sep 19, 2026.
NHTSA investigations into other on the Explorer
Rearview camera fmvss 111 noncompliance. Open.
NHTSA summary
Fleet vehicle recall completion audit. Closed dec 28, 2015.
NHTSA summary
Engine compartment fires. Closed aug 2, 2006, led to recall 05V-388.
NHTSA summary
Windshield wiper malfunction. Closed apr 24, 2000, led to recall 00V-072.
NHTSA summary
Blower assembly fires. Closed apr 18, 2000.
NHTSA summary
Heater blower assembly fire. Closed sep 11, 1998.
NHTSA summary
Blower assembly fires. Closed jan 15, 1999.
NHTSA summary
Electrical fire in center console. Closed sep 4, 1997.
NHTSA summary
Driver door electrical fire. Closed may 15, 1997, led to recall 97V-083.
NHTSA summary
None of these investigations covers the 2014 model year.
When it happens
The middle half of failures fell between 85,000 and 145,215 miles, from the 10 reports that gave a mileage.
What owners wrote
“The backup camera does not work. Sometimes a reversed the image which is highly dangerous. This has happened to a number of people I know who have the same car. It says see dealership on the screen.”
Filed Jun 8, 2024
“Back up camera failing to load image. Image is reversed when backing up, so objects coming from the left are showing up on the right side of the screen and vise versa. Backup guiding lines are no longer visible and screen has a fish bowl effect.”
Filed Jun 6, 2024
“Back up camera malfunctions randomly,shuts off while backing up or doesn't function at all.”
Filed May 5, 2024 · 158,888 miles
“My rearview camera goes in and out sometimes it works sometimes it doesnât. Have to use my side view to back up . This is definitely dangerous. Donât know what is wrong with it, it will beep when you get to close but no picture.”
Filed Jan 24, 2024
Should you keep driving it?
This page can't tell you that. 2 of 44 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Power steering cuts out or goes heavy 300 reports
- Windshield cracks or distorts 116 reports
- Suspension noise, struts or alignment 101 reports
- A/C blows warm or the compressor fails 80 reports
- Airbag warning light or recall 45 reports
- Engine overheats or leaks coolant 45 reports
- Engine stalls or loses power while driving 39 reports
- Steering sticks, feels notchy or jerks 35 reports
- Wheel bearing, tires or wheels 32 reports
- Seat belt or seat problems 31 reports
- Water leaks into the cabin 31 reports
- Brakes grind, pulse or wear early 27 reports