2015 Ford Escape · symptom sheet
Backup camera goes black or freezes
- 106owner reports
- 88,000median miles
- 2involved a crash
Newest report Sep 3, 2026 · checked Oct 2, 2026
106 of the 226 reports of infotainment on the 2015 Escape describe backup camera failure.
Part of Infotainment, screen or backup camera fails (226 reports) · also: screen freezing
Tick what matches of 106 reports
Backup camera failure on other Escape years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024.
What got replaced
Owners who name the part that was replaced mention the camera (106 reports) and the head unit or screen (59 reports).
Recalls and investigations
4 recalls on the backup camera cover the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.
The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off.
Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights.
All 9 recalls on the 2015 Ford Escape, with the owner complaints on each recalled system
NHTSA investigations into the backup camera on the Escape
Rearview camera fmvss 111 noncompliance. Open.
Fleet vehicle recall completion audit. Closed dec 28, 2015.
None of these investigations covers the 2015 model year.
When it happens
The middle half of failures fell between 68,000 and 102,000 miles, from the 43 reports that gave a mileage.
What owners wrote
“Ford has yet to provide a remedy to this recall nearly a year after being notified. NHTSA: #25V695 Recall: #25SA9 REAR VIEW CAMERA INSPECTION”
Filed Aug 25, 2026
“My backup camera glitches and my APMI module has gone out, which was diagnosed by Ford. Iâve seen this is an issue with other Ford models as well, however there are no active recalls for my VIN. The Airbag light is also on.”
Filed Sep 3, 2024
“The image in my reverse camera on my dashboard is upside down when I put the gearshift in reverse. Impossible to see if anything is behind me. I have not had it looked at yet by a dealership. Just began happening a few days ago. No warning lights at all came on. There are examples of this happening to other cars on YouTube. Seems like a common but dangerous problem with certain Fords.”
Filed Feb 16, 2024
“The rearview backup camera is glitching and at times shows blank screen. Not being able to reliably used the rearview backup camera can cause injury and/or death. the vehicle has not been checked as of this time. During an intermittent disabling time, the screen showed a message to take to dealership for service.”
Filed Aug 24, 2023
Should you keep driving it?
This page can't tell you that. 2 of 106 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine overheats or leaks coolant 145 reports
- Engine stalls or loses power while driving 136 reports
- Check engine light or misfire 120 reports
- Transmission fails or needs replacement 74 reports
- Transmission shudders, slips or shifts hard 68 reports
- Power steering cuts out or goes heavy 52 reports
- Engine failure, knocking or rod bearing 46 reports
- "Service Transmission" message or wrench light comes on 39 reports
- Doors, latches or locks fail 36 reports
- Wheel bearing, tires or wheels 30 reports
- Battery dies or the car will not start 27 reports
- Brakes grind, pulse or wear early 26 reports