2015 Ford Escape · symptom sheet
Backup camera goes black or freezes
- 106owner reports
- 88,000median miles
- 2involved a crash
Newest report Sep 3, 2026 · checked Sep 19, 2026
106 of the 209 reports of infotainment on the 2015 Escape describe backup camera failure.
Part of Infotainment, screen or backup camera fails (209 reports) · also: screen freezing
Tick what matches of 106 reports
What got replaced
Owners who name the part that was replaced mention the camera (106 reports) and the head unit or screen (59 reports).
Recalls and investigations
4 recalls on the backup camera cover the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk and remedy
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk and remedy
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk and remedy
Remedy: Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk and remedy
Remedy: Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
NHTSA investigations into the backup camera on the Escape
Rearview camera fmvss 111 noncompliance. Open.
NHTSA summary
Fleet vehicle recall completion audit. Closed dec 28, 2015.
NHTSA summary
None of these investigations covers the 2015 model year.
When it happens
The middle half of failures fell between 68,000 and 102,000 miles, from the 43 reports that gave a mileage.
What owners wrote
“My backup camera glitches and my APMI module has gone out, which was diagnosed by Ford. Iâve seen this is an issue with other Ford models as well, however there are no active recalls for my VIN. The Airbag light is also on.”
Filed Sep 3, 2024
“The image in my reverse camera on my dashboard is upside down when I put the gearshift in reverse. Impossible to see if anything is behind me. I have not had it looked at yet by a dealership. Just began happening a few days ago. No warning lights at all came on. There are examples of this happening to other cars on YouTube. Seems like a common but dangerous problem with certain Fords.”
Filed Feb 16, 2024
“The rearview backup camera is glitching and at times shows blank screen. Not being able to reliably used the rearview backup camera can cause injury and/or death. the vehicle has not been checked as of this time. During an intermittent disabling time, the screen showed a message to take to dealership for service.”
Filed Aug 24, 2023
“My back up camera started messing up and now when put my suv in reverse I can see the tag and a little bit of pavement and thatâs it”
Filed Jan 30, 2023
Should you keep driving it?
This page can't tell you that. 2 of 106 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Engine overheats or leaks coolant 145 reports
- Engine stalls or loses power while driving 135 reports
- Check engine light or misfire 119 reports
- Transmission fails or needs replacement 74 reports
- Transmission shudders, slips or shifts hard 68 reports
- Power steering cuts out or goes heavy 51 reports
- Engine failure, knocking or rod bearing 46 reports
- Doors, latches or locks fail 36 reports
- Wheel bearing, tires or wheels 30 reports
- Battery dies or the car will not start 26 reports
- Brakes grind, pulse or wear early 25 reports