Diagsheet

First generation (JC/JS)

2016 Dodge Journey

The most reported problem on the 2016 Dodge Journey is stalling, with 94 complaints, usually around 58,000 miles.

  • 387owner complaints
  • 4recalls
  • 19involved a crash
  • 58,000median miles at failure

Newest report Sep 25, 2026 · checked Oct 2, 2026

miles

2016 Dodge Journey
Photo: Mr.choppers, Wikimedia Commons, CC BY-SA 3.0

What is your Journey doing?

Each one opens a sheet built from the owner reports of that problem on the 2016 model year.

Is the 2016 Dodge Journey reliable?

The 2016 Dodge Journey has 387 owner complaints on file with NHTSA, 1.6 times the median of 248 for 2016 SUVs on this site. Of the 7 Journey model years since 2014, it has the 3rd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to the 2017
At 35 complaints for each year on the road, the 2016 runs above the 2017 (20). That's the only adjacent model year with enough complaints to set beside it.
Top problem
Stalling leads with 94 of the 387 complaints (24%), ahead of brake wear at 53. A quarter of the 72 owners who gave a mileage for stalling saw it by about 30,000 miles, and half by about 58,000.
Crash, fire and injury reports
27 of the 387 complaints (7%) report a crash, a fire or an injury, about the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 19 reports mention a crash, 4 mention a fire and 16 people were hurt. The most crash reports, 6 of 19, fall under brake wear.
Recalls behind the top problems
Stalling has a recall on the same system (16V-907). Brake wear and seat belt have none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Filings peaked in 2019 at 82 (full calendar years only). In 2025 there were 28. So far in 2026, 18 more have come in.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 94 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage247 of 387
247 complaints state a mileage. The most, 31, fall between 60,000 and 70,000 miles; 3 are past 150,000.
Power steering cuts out or goes heavy11 reportsrecall
Traction control or StabiliTrak light comes on19 reports1 crash
Battery dies or the car will not start17 reportsrecall
Transmission shudders, slips or shifts hard21 reports3 crashes1 firerecall
A/C blows warm or the compressor fails15 reports
Multiple warning lights come on at once16 reportsrecall

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2016 Dodge Journey387
        Median 2016 model here (106 vehicles)253
        Median 2016 SUV here (48)248

        387 complaints is 1.5 times the median 2016 model on this site and 1.6 times the median 2016 SUV. Among the 6 Journey model years here it ranks 3rd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2016 Dodge Journey

        Dodge filed 181 bulletins and other notices with NHTSA that list the 2016 Dodge Journey. 21 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Seat belt or seat problems 1 bulletin · 43 complaints

        • Service bulletin2302720Nov 6, 2020

          Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.

        Check engine light or misfire 4 bulletins · 40 complaints

        • Service bulletin1804823Apr 15, 2023

          wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

        • Service bulletinS2121000007Apr 27, 2021

          Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P076A ? SC Solenoid Circuit, Set.

        2 more on this problem
        • Service bulletin9003801Oct 11, 2017

          Evaporative Purge System Parts MIL On ? P0456: If fault code P0456 is active, contact Manuel Gandara on cell: (248) 622-8109 before performing repair service. If you do not receive a response within 15 minutes, please continue with the normal repair procedure.

        • Service bulletin9003694Mar 15, 2017

          Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached.

        Airbag warning light or recall 1 bulletin · 26 complaints

        • Service bulletin9004241Mar 18, 2020

          SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.

        Infotainment, screen or backup camera fails 5 bulletins · 25 complaints

        • Service bulletin9003220Aug 7, 2019

          RADIO [RES] New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".

        • Service bulletin08-055-17 REV. ASep 15, 2017

          Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly.

        3 more on this problem
        • Service bulletin08-091-16Nov 22, 2016

          Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves reprogramming the IPC with the latest available software.

        • Service bulletin68234120Sep 14, 2016

          Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.

        • Service bulletin08-057-16May 3, 2016

          RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed.

        Transmission shudders, slips or shifts hard 1 bulletin · 21 complaints

        • Service bulletinS1821000001Apr 16, 2021

          Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

        Battery dies or the car will not start 7 bulletins · 17 complaints

        • Service bulletinS1408000384Jan 10, 2024

          Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

        • Service bulletinS2108000163Jul 9, 2021

          No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

        5 more on this problem
        • Service bulletinS2008000113Apr 17, 2021

          No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

        • Service bulletinS1121000006RevAAug 19, 2020

          (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

        • Service bulletinS2008000113Aug 1, 2020

          No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

        • Service bulletin18-058-19 REV. BDec 19, 2019

          No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming

        • Service bulletin68066351AJun 22, 2016

          Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on ...

        A/C blows warm or the compressor fails 1 bulletin · 15 complaints

        • Service bulletin9004022Dec 11, 2019

          Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system.

        Adaptive cruise or lane keeping misbehaves 1 bulletin · 10 complaints

        • Service bulletin68277402AApr 20, 2016

          Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2016: 12, 2017: 26, 2018: 43, 2019: 82, 2020: 57, 2021: 39, 2022: 27, 2023: 30, 2024: 25, 2025: 28, 2026: 1812'1626'1743'1882'1957'2039'2127'2230'2325'2428'2518'26

        82 complaints came in 2019, 1.9 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        EA24-003opened Aug 1, 2024
        Latches and locks · model years 2009 to 2020

        Vehicle entrapment. Open.

        NHTSA summary
        The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
        RQ22-002opened Jul 22, 2022
        Engine · model years 2015 to 2016

        Stall from crankshaft\camshaft failure. Closed jun 16, 2025.

        NHTSA summary
        On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehicles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles. Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall. On July 22, 2022, this Recall Query was opened to further assess the scope, frequency, and safety consequences of the alleged defect described in the recall. During this investigation, ODI sent two information request (IR) letters to FCA. The first letter was sent on August 15, 2022, and the second on July 12, 2024. Responses to these IR letters, that included manufacturer claim data related to the alleged defect, were received on September 26, 2022, and September 6, 2024, respectively. Analysis of ODI and FCA claim data identified two failure modes relating to intermittent crankshaft and camshaft sensor loss of signal. The first failure mode involves a faulty crankshaft or camshaft electrical connector, as identified in recall 16V-907. The second failure mode involves a faulty crankshaft and/or camsh
        PE19-014opened Sep 9, 2019
        Seats · model years 2010 to 2019

        Active head rest inadvertent deployment. Closed feb 25, 2026.

        NHTSA summary
        The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that in

        Recalls that include the 2016 Dodge Journey

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        18V-332May 17, 2018
        Electrical System:Wiring

        Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

        Risk and remedy
        Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
        Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
        16V-907Dec 16, 2016
        Engine And Engine Cooling:Engine

        Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.

        Risk and remedy
        Risk: If the engine stalls, there is an increased the risk of a crash.
        Remedy: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.
        16V-461Jun 24, 2016
        Power Train:Automatic Transmission

        Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

        Risk and remedy
        Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
        Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
        16V-273May 6, 2016
        Steering:Hydraulic Power Assist:Hose, Piping, And Connections

        Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

        Risk and remedy
        Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
        Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

        All 4 recalls on the 2016 Dodge Journey, with the owner complaints on each recalled system

        Guide NHTSA has an open investigation on this car. What the investigation stages mean

        Questions

        What is the most common problem on the 2016 Dodge Journey?

        Stalling, with 94 of the 387 complaints. Owners who gave a mileage for it put the median at about 58,000 miles.

        At what mileage do 2016 Dodge Journey problems start?

        Of the 247 complaints that give a mileage, a quarter came by about 33,000 miles and half by about 58,000.

        Is the 2016 Dodge Journey better or worse than the 2017?

        Counted per year on the road, the 2016 has more complaints than the 2017: 35 a year against 20.

        How many 2016 Dodge Journey complaints involve a crash, fire or injury?

        27 of them (7%). The typical vehicle on this site is at 6%.

        Is there a recall for stalling on the 2016 Dodge Journey?

        Yes, NHTSA lists a recall on the same system: 16V-907. Its summary says which failure it covers, and that isn't always the one owners describe.

        Other model years