First generation (JC/JS)
2017 Dodge Journey
The most reported problem on the 2017 Dodge Journey is airbag, with 29 complaints, usually around 40,000 miles.
- 197owner complaints
- 2recalls
- 12involved a crash
- 36,500median miles at failure
Newest report Aug 27, 2026 · checked Oct 2, 2026
What is your Journey doing?
Each one opens a sheet built from the owner reports of that problem on the 2017 model year.
Is the 2017 Dodge Journey reliable?
The 2017 Dodge Journey has 197 owner complaints on file with NHTSA, below the median of 307 for 2017 SUVs on this site. Of the 7 Journey model years since 2014, it has the 5th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2016 and 2018
- At 20 complaints for each year on the road, the 2017 runs well under the 2016 (35) and below the 2018 (26).
- Top problem
- Two problems run close. Airbag has 29 complaints and seat belt has 27, out of 197 in all. A quarter of the 16 owners who gave a mileage for airbag saw it by about 14,000 miles, and half by about 40,000.
- Crash, fire and injury reports
- 22 of the 197 complaints (11%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 12 reports mention a crash, 7 mention a fire and 13 people were hurt. The most crash reports, 8 of 12, fall under airbag.
- Recalls behind the top problems
- No recall on file is on the same system as airbag and seat belt. For those, the complaints are all there is.
- When owners filed
- Filings peaked in 2019 at 45 (full calendar years only). In 2025 there were 20. So far in 2026, 7 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: airbag warning light or recall, 29 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
197 complaints is 1.4 times fewer than the median 2017 model on this site and 1.6 times fewer than the median 2017 SUV. Among the 6 Journey model years here it ranks 5th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2017 Dodge Journey
Dodge filed 158 bulletins and other notices with NHTSA that list the 2017 Dodge Journey. 22 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Airbag warning light or recall 1 bulletin · 29 complaints
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
Seat belt or seat problems 1 bulletin · 27 complaints
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
Infotainment, screen or backup camera fails 5 bulletins · 16 complaints
USB PORT Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used.
RADIO [RES] New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".
3 more on this problem
Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly.
RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset.
Flash: RE2 and RB5 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A customer may experience no audible read-back when read-back option is enabled.
Brakes grind, pulse or wear early 1 bulletin · 16 complaints
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Check engine light or misfire 5 bulletins · 11 complaints
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance
3 more on this problem
Solenoid This tech tip pertains only to a 2017 Model Year Journey built in June of 2017 If you have a DTC of P0755 we are in need of solenoid and harnesses for analysis.
Evaporative Purge System Parts MIL On ? P0456: If fault code P0456 is active, contact Manuel Gandara on cell: (248) 622-8109 before performing repair service. If you do not receive a response within 15 minutes, please continue with the normal repair procedure.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached.
Transmission shudders, slips or shifts hard 1 bulletin · 10 complaints
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
A/C blows warm or the compressor fails 2 bulletins · 9 complaints
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system.
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Battery dies or the car will not start 6 bulletins · 9 complaints
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
4 more on this problem
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Complaints filed by year
45 complaints came in 2019. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Vehicle entrapment. Open.
NHTSA summary
Back up camera failure. Closed sep 26, 2025, led to recall 25E-052.
NHTSA summary
Active head rest inadvertent deployment. Closed feb 25, 2026.
NHTSA summary
Recalls that include the 2017 Dodge Journey
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
All 2 recalls on the 2017 Dodge Journey, with the owner complaints on each recalled system
Guide NHTSA has an open investigation on this car. What the investigation stages mean
Questions
What is the most common problem on the 2017 Dodge Journey?
Airbag, with 29 of the 197 complaints. Owners who gave a mileage for it put the median at about 40,000 miles.
At what mileage do 2017 Dodge Journey problems start?
Of the 109 complaints that give a mileage, a quarter came by about 23,000 miles and half by about 36,000.
Is the 2017 Dodge Journey better or worse than the 2016 and 2018?
Counted per year on the road, the 2017 has fewer complaints than both the 2016 and the 2018: 20 a year against 35 and 26.
How many 2017 Dodge Journey complaints involve a crash, fire or injury?
22 of them (11%). The typical vehicle on this site is at 6%.
Is there a recall for airbag on the 2017 Dodge Journey?
No recall on file for the 2017 Dodge Journey is on the same system as airbag. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.