Diagsheet

First generation (JC/JS)

2015 Dodge Journey

The most reported problem on the 2015 Dodge Journey is brake wear, with 105 complaints, usually around 52,000 miles.

  • 552owner complaints
  • 6recalls
  • 30involved a crash
  • 60,000median miles at failure

Newest report Aug 28, 2026 · checked Oct 2, 2026

miles

2015 Dodge Journey
Photo: Mr.choppers, Wikimedia Commons, CC BY-SA 3.0

What is your Journey doing?

Each one opens a sheet built from the owner reports of that problem on the 2015 model year.

Is the 2015 Dodge Journey reliable?

The 2015 Dodge Journey has 552 owner complaints on file with NHTSA, 1.8 times the median of 314 for 2015 SUVs on this site. Of the 7 Journey model years since 2014, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to other model years
Complaints filed before 2015 aren't in the files this site reads, so the 2015 count runs short and isn't compared with the model years next to it.
Top problem
Two problems run close. Brake wear has 105 complaints and seat belt has 93, out of 552 in all. A quarter of the 61 owners who gave a mileage for brake wear saw it by about 21,000 miles, and half by about 52,000.
Crash, fire and injury reports
54 of the 552 complaints (10%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 30 reports mention a crash, 9 mention a fire and 47 people were hurt. The most crash reports, 18 of 30, fall under airbag.
Recalls behind the top problems
Stalling has a recall on the same system (15V-431). Brake wear and seat belt have none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Filings peaked in 2020 at 85 (full calendar years only). In 2025 there were 22. So far in 2026, 13 more have come in. Filings on record start in 2015.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: brakes grind, pulse or wear early, 105 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage326 of 552
326 complaints state a mileage. The most, 35, fall between 60,000 and 70,000 miles; 7 are past 150,000.
Infotainment, screen or backup camera fails24 reportsrecall
Airbag warning light or recall68 reports18 crashes1 firerecall
A/C blows warm or the compressor fails17 reports
Seat belt or seat problems93 reports2 crashes1 fire
Power steering cuts out or goes heavy17 reportsrecall
Check engine light or misfire41 reports2 crashesrecall
Transmission shudders, slips or shifts hard19 reports

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2015 Dodge Journey552
        Median 2015 model here (104 vehicles)277
        Median 2015 SUV here (44)314

        552 complaints is 2.0 times the median 2015 model on this site and 1.8 times the median 2015 SUV. Among the 6 Journey model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2015 Dodge Journey

        Dodge filed 223 bulletins and other notices with NHTSA that list the 2015 Dodge Journey. 23 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Seat belt or seat problems 1 bulletin · 93 complaints

        • Service bulletin2302720Nov 6, 2020

          Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.

        Check engine light or misfire 4 bulletins · 41 complaints

        • Service bulletin1804823Apr 15, 2023

          wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

        • Service bulletin9003801Oct 11, 2017

          Evaporative Purge System Parts MIL On ? P0456: If fault code P0456 is active, contact Manuel Gandara on cell: (248) 622-8109 before performing repair service. If you do not receive a response within 15 minutes, please continue with the normal repair procedure.

        2 more on this problem
        • Service bulletin9003694Mar 15, 2017

          Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached.

        • Service bulletin09-006-16May 10, 2016

          2.0L Or 2.4L Long Block Replacement This bulletin involves replacing the long block due to incorrect machining operation on the cylinder head. The customer may describe the engine is consuming oil.

        Battery dies or the car will not start 1 bulletin · 29 complaints

        • Service bulletinS1408000384Jan 10, 2024

          Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

        Infotainment, screen or backup camera fails 11 bulletins · 24 complaints

        • Service bulletin9003220Aug 7, 2019

          RADIO [RES] New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".

        • Service bulletin08-091-16Nov 22, 2016

          Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves reprogramming the IPC with the latest available software.

        9 more on this problem
        • Service bulletin68234120Sep 14, 2016

          Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues.

        • Service bulletinR65Jan 1, 2016

          The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption.

        • Service bulletinR65Jan 1, 2016

          Reprogram Radio Control Head The radio navigation system on about 30,300 of the above vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption.

        • Service bulletinR65Jan 1, 2016

          The radio navigation system on about 30,300 vehicles may experience a condition which permanently renders the navigation features not functional as a result of memory corruption. The radio navigation will be checked for functionality.

        • Service bulletin68234120ADec 9, 2015

          Part Description: Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue Description: Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio.

        • Service bulletin08-033-15 REV BNov 13, 2015

          Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped.

        • Service bulletin68082365A$Oct 28, 2015

          Part Description: Continental RHA/REB CTP 4.3" Issue Description: Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The RHA/REB radios have a seperate display called the integrated Center Stack (ICS) provided by ...

        • Service bulletinSB-08-033-15REVAAug 11, 2015

          CERTAIN VEHICLES ARE EXPERIENCING SCREEN LOCK UP ON NAVIGATION OR DISPLAY BLANK, RADIO WILL RESET, INTERMITTENTLY, NOT ABLE TO DIAL PHONE FROM RADIO BUT CAN DIAL PHONE, TRANSLATION FOR ASIAN LANGUAGE ADDED, AFTER DISCONNECTION PHONE, FAILS TO CONNECT PHONE, ...

        • Service bulletin08-032-15 REV-AAug 8, 2015

          RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been ...

        Transmission shudders, slips or shifts hard 2 bulletins · 19 complaints

        • Service bulletinS1821000001Apr 16, 2021

          Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

        • Service bulletin21-056-15Oct 27, 2015

          Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a harsh 3-1 downshift.

        A/C blows warm or the compressor fails 1 bulletin · 17 complaints

        • Service bulletin9004022Dec 11, 2019

          Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system.

        Adaptive cruise or lane keeping misbehaves 1 bulletin · 11 complaints

        • Service bulletin68277402AApr 20, 2016

          Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor.

        Wheel bearing, tires or wheels 2 bulletins · 9 complaints

        • Service bulletin04726431A$Jun 15, 2016

          Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight.

        • Service bulletin08-024-15Mar 11, 2015

          Flash: Service Tire Pressure System Message This bulletin involves updating the Tire Pressure Module (TPM) software and performing a Misc-function routine. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2015: 51, 2016: 34, 2017: 45, 2018: 72, 2019: 79, 2020: 85, 2021: 52, 2022: 31, 2023: 32, 2024: 36, 2025: 22, 2026: 1351'1534'1645'1772'1879'1985'2052'2131'2232'2336'2422'2513'26

        85 complaints came in 2020. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        EA24-003opened Aug 1, 2024
        Latches and locks · model years 2009 to 2020

        Vehicle entrapment. Open.

        NHTSA summary
        The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
        RQ22-002opened Jul 22, 2022
        Engine · model years 2015 to 2016

        Stall from crankshaft\camshaft failure. Closed jun 16, 2025.

        NHTSA summary
        On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehicles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles. Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall. On July 22, 2022, this Recall Query was opened to further assess the scope, frequency, and safety consequences of the alleged defect described in the recall. During this investigation, ODI sent two information request (IR) letters to FCA. The first letter was sent on August 15, 2022, and the second on July 12, 2024. Responses to these IR letters, that included manufacturer claim data related to the alleged defect, were received on September 26, 2022, and September 6, 2024, respectively. Analysis of ODI and FCA claim data identified two failure modes relating to intermittent crankshaft and camshaft sensor loss of signal. The first failure mode involves a faulty crankshaft or camshaft electrical connector, as identified in recall 16V-907. The second failure mode involves a faulty crankshaft and/or camsh
        PE19-014opened Sep 9, 2019
        Seats · model years 2010 to 2019

        Active head rest inadvertent deployment. Closed feb 25, 2026.

        NHTSA summary
        The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that in

        Recalls that include the 2015 Dodge Journey

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        18V-332May 17, 2018
        Electrical System:Wiring

        Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

        Risk and remedy
        Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
        Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
        17V-432Jul 7, 2017
        Air Bags:Frontal

        Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

        Risk and remedy
        Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
        Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
        16V-273May 6, 2016
        Steering:Hydraulic Power Assist:Hose, Piping, And Connections

        Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

        Risk and remedy
        Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
        Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
        15V-675Oct 19, 2015
        Electronic Stability Control (Esc)

        Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

        Risk and remedy
        Risk: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
        Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.
        15V-431Jul 7, 2015
        Engine And Engine Cooling:Engine

        Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

        Risk and remedy
        Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
        Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
        14V-711Nov 7, 2014
        Equipment:Other:Labels

        Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."

        Risk and remedy
        Risk: With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
        Remedy: Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

        All 6 recalls on the 2015 Dodge Journey, with the owner complaints on each recalled system

        Guide NHTSA has an open investigation on this car. What the investigation stages mean

        Questions

        What is the most common problem on the 2015 Dodge Journey?

        Brake wear, with 105 of the 552 complaints. Owners who gave a mileage for it put the median at about 52,000 miles.

        At what mileage do 2015 Dodge Journey problems start?

        Of the 326 complaints that give a mileage, a quarter came by about 30,000 miles and half by about 60,000.

        How many 2015 Dodge Journey complaints involve a crash, fire or injury?

        54 of them (10%). The typical vehicle on this site is at 6%.

        Is there a recall for brake wear on the 2015 Dodge Journey?

        No recall on file for the 2015 Dodge Journey is on the same system as brake wear. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.

        Other model years