Diagsheet

Electric cars · model years 2022 to 2023

Volkswagen ID.4 vs Hyundai Ioniq 5: problems and reliability

On the 7 measures below that do not grow with sales, the Ioniq 5 looks better on 4 and the ID.4 on 1, with 2 too close to call.

Volkswagen ID.4

Volkswagen ID.4

592 complaints · 16 recalls

Hyundai Ioniq 5

Hyundai Ioniq 5

791 complaints · 5 recalls

Newest report Sep 24, 2026 · checked Sep 27, 2026

Counts are not adjusted for sales. The more cars of a model there are on the road, the more complaints it draws, so the raw totals above say a lot about sales. Everything below compares shares of each model's own complaints, the mileage problems start at, recalls per model year and each model's years against its own median.

Scorecard

Measure, 2022 to 2023ID.4Ioniq 5
Complaints that report a crash11%2.3%
Complaints that report a fire1.4%0.5%
Complaints that report an injury4.2%0.5%
Median miles when problems are reported12,00020,000
Recall campaigns per model year8.02.5
Do-not-drive recalls00
NHTSA investigations23

The shaded side is lower (for miles, higher). Values within about a tenth of each other count as too close to call.

What owners complain about

The system ID.4 owners complain about most is electrical, and it is the same for the Ioniq 5. Complaints citing structure make up 12% of all ID.4 complaints, against 0.8% on the Ioniq 5. The Ioniq 5 leans the other way on electrical: 73% of its complaints, against 48% for the ID.4.

Volkswagen ID.4Hyundai Ioniq 5

Electrical48%73%
Transmission and drivetrain7.3%20%
Fuel and propulsion5.1%20%
Collision avoidance17%5.8%
Speed control13%5.4%
Engine5.1%9.2%
Brakes7.9%5.8%
Structure12%0.8%
Backup camera9.5%0.4%
Lane keeping4.6%1.6%

Share of each model's complaints that cite each system, from NHTSA's own component codes. One complaint can cite several systems, so the shares add up to more than 100%.

The most reported problems

The most reported problem on the ID.4 is infotainment problems (29% of its complaints). On the Ioniq 5 it is dead battery (28% of its complaints), against 8.4% on the ID.4.

ProblemID.4Ioniq 5
Infotainment, screen or backup camera fails29% 170most in 2023 · 10k mi13% 103most in 2022 · 25k mi
Battery dies or the car will not start8.4% 50most in 2023 · 18k mi28% 223most in 2022 · 19k mi
Engine stalls or loses power while driving6.2% 37most in 2023 · 9k mi16% 129most in 2023 · 20k mi
Brakes grind, pulse or wear early8.6% 51most in 2023 · 5k mi5.8% 46
Hybrid or EV system warning, loss of power3.4% 2025k mi10% 80most in 2022 · 28k mi
Forward collision warning goes off or the camera drops out6.4% 38most in 20232.0% 16
Adaptive cruise or lane keeping misbehaves5.6% 332.4% 19
Multiple warning lights come on at once2.4% 143.3% 26

Share of each model's own complaints, with the count beside it. "Most in" links to the symptom sheet for the model year with the most reports of it, and the mileage is the median from reports that gave one.

When problems start

ID.4 owners report problems earlier. Half the ID.4 complaints that give a mileage come before 12,000 miles; for the Ioniq 5 the halfway point is 20,000. 93% of ID.4 reports and 88% of Ioniq 5 reports come before 50,000 miles. Older model years have had longer to reach high mileage, so a window that runs to recent years pulls both medians down.

Volkswagen ID.4Hyundai Ioniq 5

Under 25k74%64%
25k to 50k18%24%
50k to 75k4.3%6.2%
75k to 100k1.1%1.2%
100k to 150k1.1%3.8%
Over 150k1.1%1.2%

Share of the complaints that state a mileage: 94 for the ID.4 and 80 for the Ioniq 5.

Worst and best years

The 2023 ID.4 draws 2.8 times the complaints of a typical ID.4 year for its age. No Ioniq 5 model year stands out from the rest.

Volkswagen ID.4

  • Years to avoid: 2023
  • Best years: 2022 and 2024

Every ID.4 model year

Hyundai Ioniq 5

  • Years to avoid: none stands out
  • Best years: none since 2016 is clearly better

Every Ioniq 5 model year

Volkswagen ID.4Hyundai Ioniq 5

Each model year against its own model's median. ID.4: 2022 0.7, 2023 2.8. Ioniq 5: 2022 1.0, 2023 1.2.2022 ID.4: 0.7 times its median2022 Ioniq 5: 1.0 times its median'222023 ID.4: 2.8 times its median2023 Ioniq 5: 1.2 times its median'231x

Each bar is that model year's complaints for each year on the road, divided by the same figure for a typical year of the same model (the dashed line). Measuring each model against itself takes the sales gap between the two out of the picture, so they can share a scale. Years too new to judge are left out.

Recalls and investigations

The ID.4 draws more recalls: 8.0 campaigns per model year against 2.5 for the Ioniq 5. A recall counts once however many cars it covers, so this figure does not grow with sales the way complaint totals do.

Volkswagen ID.4

16 recall campaigns and 2 NHTSA investigations across these model years. Most recalled: backup camera (5), electrical (5) and structure (3).

  • 22V-823 (backup camera) covers 2 model years
  • 24V-344 (backup camera) covers 2 model years

Investigations

  • RQ24010: Inadvertent door opening (closed)
  • DP22005: Pedestrian alert sounds (closed, led to a recall)

Hyundai Ioniq 5

5 recall campaigns and 3 NHTSA investigations across these model years. Most recalled: electrical (3), parking brake (1) and transmission and drivetrain (1).

  • 24V-204 (electrical) covers 2 model years
  • 24V-868 (electrical) covers 2 model years

Investigations

  • PE24028: Electrical arcing and thermal events, potentially leading to fires, while utilizing enel x way usa, llc's juicebox residential charger. (closed)
  • PE23011: Loss of motive power (closed, led to a recall)
  • DP22005: Pedestrian alert sounds (closed, led to a recall)

Whether a particular car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

Crashes, fires and injuries

A larger share of ID.4 complaints report a crash: 11%, against 2.3% for the Ioniq 5. Fire reports: 8 for the ID.4 and 4 for the Ioniq 5.

Volkswagen ID.4Hyundai Ioniq 5

Report a crash11%2.3%
Report a fire1.4%0.5%
Report someone hurt4.2%0.5%

Share of each model's complaints in which the owner reported it. These are owners' own accounts as filed with NHTSA, and one report on its own doesn't prove a defect.

Questions

Is the Volkswagen ID.4 or the Hyundai Ioniq 5 more reliable?

On the 7 measures below that do not grow with sales, the Ioniq 5 looks better on 4 and the ID.4 on 1, with 2 too close to call. NHTSA complaint totals cannot settle it alone: the ID.4 has 592 complaints and the Ioniq 5 791 for model years 2022 to 2023, and those totals follow how many of each were sold.

Which has more recalls, the ID.4 or the Ioniq 5?

The ID.4 has 16 recall campaigns and the Ioniq 5 5 across model years 2022 to 2023. The ID.4 draws more recalls: 8.0 campaigns per model year against 2.5 for the Ioniq 5.

What are the most common problems on the ID.4 and the Ioniq 5?

The most reported problem on the ID.4 is infotainment problems (29% of its complaints). On the Ioniq 5 it is dead battery (28% of its complaints), against 8.4% on the ID.4.

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