Electric cars · model years 2022 to 2023
Hyundai Ioniq 5 vs Ford Mustang Mach-E: problems and reliability
On the 7 measures below that do not grow with sales, the Ioniq 5 looks better on 4 and the Mustang Mach-E on 0, with 3 too close to call.
Newest report Sep 22, 2026 · checked Sep 27, 2026
Scorecard
| Measure, 2022 to 2023 | Ioniq 5 | Mustang Mach-E |
|---|---|---|
| Complaints that report a crash | 2.3% | 8.8% |
| Complaints that report a fire | 0.5% | 0.4% |
| Complaints that report an injury | 0.5% | 2.3% |
| Median miles when problems are reported | 20,000 | 16,000 |
| Recall campaigns per model year | 2.5 | 6.0 |
| Do-not-drive recalls | 0 | 0 |
| NHTSA investigations | 3 | 4 |
The shaded side is lower (for miles, higher). Values within about a tenth of each other count as too close to call.
What owners complain about
The system Ioniq 5 owners complain about most is electrical, and it is the same for the Mustang Mach-E. Complaints citing electrical make up 73% of all Ioniq 5 complaints, against 49% on the Mustang Mach-E. The Mustang Mach-E leans the other way on collision avoidance: 17% of its complaints, against 5.8% for the Ioniq 5.
Hyundai Ioniq 5Ford Mustang Mach-E
Share of each model's complaints that cite each system, from NHTSA's own component codes. One complaint can cite several systems, so the shares add up to more than 100%.
The most reported problems
The most reported problem on the Ioniq 5 is dead battery (28% of its complaints), and the Mustang Mach-E shares it (20%).
| Problem | Ioniq 5 | Mustang Mach-E |
|---|---|---|
| Battery dies or the car will not start | 28% 223most in 2022 · 19k mi | 20% 53most in 2022 · 24k mi |
| Infotainment, screen or backup camera fails | 13% 103most in 2022 · 25k mi | 20% 51most in 2022 · 20k mi |
| Engine stalls or loses power while driving | 16% 129most in 2023 · 20k mi | 11% 2818k mi |
| Hybrid or EV system warning, loss of power | 10% 80most in 2022 · 28k mi | 15% 39most in 2022 · 12k mi |
| Brakes grind, pulse or wear early | 5.8% 46 | 15% 4022k mi |
| Adaptive cruise or lane keeping misbehaves | 2.4% 19 | 11% 28 |
| Forward collision warning goes off or the camera drops out | 2.0% 16 | 5.8% 15 |
| Multiple warning lights come on at once | 3.3% 26 | 4.2% 11 |
Share of each model's own complaints, with the count beside it. "Most in" links to the symptom sheet for the model year with the most reports of it, and the mileage is the median from reports that gave one.
When problems start
Mustang Mach-E owners report problems earlier. Half the Mustang Mach-E complaints that give a mileage come before 16,000 miles; for the Ioniq 5 the halfway point is 20,000. 88% of Ioniq 5 reports and 96% of Mustang Mach-E reports come before 50,000 miles. Older model years have had longer to reach high mileage, so a window that runs to recent years pulls both medians down.
Hyundai Ioniq 5Ford Mustang Mach-E
Share of the complaints that state a mileage: 80 for the Ioniq 5 and 45 for the Mustang Mach-E.
Worst and best years
No Ioniq 5 model year stands out from the rest. The 2021 Mustang Mach-E draws 2.0 times the complaints of a typical Mustang Mach-E year for its age.
Hyundai Ioniq 5
- Years to avoid: none stands out
- Best years: none since 2016 is clearly better
Hyundai Ioniq 5Ford Mustang Mach-E
Each bar is that model year's complaints for each year on the road, divided by the same figure for a typical year of the same model (the dashed line). Measuring each model against itself takes the sales gap between the two out of the picture, so they can share a scale. Years too new to judge are left out.
Recalls and investigations
The Mustang Mach-E draws more recalls: 6.0 campaigns per model year against 2.5 for the Ioniq 5. A recall counts once however many cars it covers, so this figure does not grow with sales the way complaint totals do.
Hyundai Ioniq 5
5 recall campaigns and 3 NHTSA investigations across these model years. Most recalled: electrical (3), parking brake (1) and transmission and drivetrain (1).
- 24V-204 (electrical) covers 2 model years
- 24V-868 (electrical) covers 2 model years
Investigations
- PE24028: Electrical arcing and thermal events, potentially leading to fires, while utilizing enel x way usa, llc's juicebox residential charger. (closed)
- PE23011: Loss of motive power (closed, led to a recall)
- DP22005: Pedestrian alert sounds (closed, led to a recall)
Ford Mustang Mach-E
12 recall campaigns and 4 NHTSA investigations across these model years. Most recalled: electrical (6), transmission and drivetrain (2) and seat belts (1).
- 25V-315 (backup camera) covers 2 model years
- 25V-404 (electrical) covers 2 model years
Investigations
- EA25001: Collisions involving ford bluecruise (open)
- PE24012: Collisions involving ford bluecruise (closed)
- RQ23004: High voltage battery contactor failure (closed, led to a recall)
Whether a particular car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Crashes, fires and injuries
A larger share of Mustang Mach-E complaints report a crash: 8.8%, against 2.3% for the Ioniq 5. Fire reports: 4 for the Ioniq 5 and 1 for the Mustang Mach-E.
Hyundai Ioniq 5Ford Mustang Mach-E
Share of each model's complaints in which the owner reported it. These are owners' own accounts as filed with NHTSA, and one report on its own doesn't prove a defect.
Questions
Is the Hyundai Ioniq 5 or the Ford Mustang Mach-E more reliable?
On the 7 measures below that do not grow with sales, the Ioniq 5 looks better on 4 and the Mustang Mach-E on 0, with 3 too close to call. NHTSA complaint totals cannot settle it alone: the Ioniq 5 has 791 complaints and the Mustang Mach-E 260 for model years 2022 to 2023, and those totals follow how many of each were sold.
Which has more recalls, the Ioniq 5 or the Mustang Mach-E?
The Ioniq 5 has 5 recall campaigns and the Mustang Mach-E 12 across model years 2022 to 2023. The Mustang Mach-E draws more recalls: 6.0 campaigns per model year against 2.5 for the Ioniq 5.
What are the most common problems on the Ioniq 5 and the Mustang Mach-E?
The most reported problem on the Ioniq 5 is dead battery (28% of its complaints), and the Mustang Mach-E shares it (20%).
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