First generation
2023 Volkswagen ID.4
The most reported problem on the 2023 Volkswagen ID.4 is infotainment, with 135 complaints, usually around 11,000 miles.
- 459owner complaints
- 13recalls
- 53involved a crash
- 12,000median miles at failure
Newest report Sep 28, 2026 · checked Oct 2, 2026
What is your ID.4 doing?
Each one opens a sheet built from the owner reports of that problem on the 2023 model year.
Is the 2023 Volkswagen ID.4 reliable?
The 2023 Volkswagen ID.4 has 459 owner complaints on file with NHTSA, 2.8 times the median of 166 for 2023 SUVs on this site. Of the 5 ID.4 model years since 2021, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2022 and 2024
- The 2023 stands out from the model years on either side. It draws 115 complaints for each year on the road, while the 2022 draws 27 and the 2024 16.
- Top problem
- Infotainment leads with 135 of the 459 complaints (29%), ahead of dead battery at 45. Infotainment tends to show up early. Of the 24 owners who gave a mileage for it, half were under about 11,000 miles and a quarter under about 5,000.
- Crash, fire and injury reports
- 65 of the 459 complaints (14%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 53 reports mention a crash, 7 mention a fire and 32 people were hurt. The most crash reports, 18 of 53, fall under brake wear.
- Recalls behind the top problems
- Each of infotainment, dead battery and brake wear has a recall on the same system: infotainment and dead battery, 22V-830, 22V-956 and 3 others; brake wear, 25V-434. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2024 at 182 (full calendar years only). In 2025 there were 94. So far in 2026, 87 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 135 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
459 complaints is 3.0 times the median 2023 model on this site and 2.8 times the median 2023 SUV. Among the 3 ID.4 model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2023 Volkswagen ID.4
Volkswagen filed 311 bulletins and other notices with NHTSA that list the 2023 Volkswagen ID.4. 12 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 4 bulletins · 135 complaints
The OUE7 code has been applied to vehicles that will be receiving an over-the-air update to software level 3.8.11. The software is being released to vehicles in waves.
Ready” mode cannot be established and High-volt. battery: Risk of fire! Safely park and exit vehicle now. Contact emerg. responders!” stored in Driver Display.
2 more on this problem
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the Front Camera Module program test plan that is failing.
Battery dies or the car will not start 1 bulletin · 45 complaints
An implausible current measurement by one or both of the current sensor shunts inside the High-Voltage Battery Control Module, Negative Terminal -SX7- can result in one or more of the DTCs
Brakes grind, pulse or wear early 5 bulletins · 39 complaints
rattling or knocking noise over bumps or rough roads.
How to handle Brake noise or Pulsation during Perfect Delivery Inspection (PDI)
3 more on this problem
Rattle or Knock noises on poor road surfaces.
Front of vehicle rattle or knocking noise on rough roads. Updated to include additional model year applicability.
Brake Rotor, Vibration / Pulsation. Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Doors, latches or locks fail 1 bulletin · 24 complaints
The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an “open command” to the door lock.
Suspension noise, struts or alignment 1 bulletin · 6 complaints
How to identify and when to replace a leaking strut
Complaints filed by year
182 complaints came in 2024, 1.9 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Inadvertent door opening. Closed nov 4, 2024.
NHTSA summary
Recalls that include the 2023 Volkswagen ID.4
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Risk and remedy
Remedy: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
Risk and remedy
Remedy: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Risk and remedy
Remedy: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Risk and remedy
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Risk and remedy
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Risk and remedy
Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.
Risk and remedy
Remedy: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagens number for this recall is 69E8.
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."
Risk and remedy
Remedy: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.
Risk and remedy
Remedy: Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97HA.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.
Risk and remedy
Remedy: Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
All 13 recalls on the 2023 Volkswagen ID.4, with the owner complaints on each recalled system
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Questions
What is the most common problem on the 2023 Volkswagen ID.4?
Infotainment, with 135 of the 459 complaints. Owners who gave a mileage for it put the median at about 11,000 miles.
At what mileage do 2023 Volkswagen ID.4 problems start?
Of the 69 complaints that give a mileage, a quarter came by about 4,000 miles and half by about 12,000.
Is the 2023 Volkswagen ID.4 better or worse than the 2022 and 2024?
Counted per year on the road, the 2023 has more complaints than both the 2022 and the 2024: 115 a year against 27 and 16.
How many 2023 Volkswagen ID.4 complaints involve a crash, fire or injury?
65 of them (14%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2023 Volkswagen ID.4?
Yes, NHTSA lists 5 recalls on the same system: 22V-830, 22V-956, 25V-836, 26V-028 and 26V-030. Its summary says which failure it covers, and that isn't always the one owners describe.