Diagsheet

Compact SUVs · 4 model years, 2016 to 2021

Subaru Forester vs Subaru Crosstrek: problems and reliability

On the 7 measures below that do not grow with sales, the Crosstrek looks better on 4 and the Forester on 2, with 1 too close to call.

Subaru Forester

Subaru Forester

1,949 complaints · 8 recalls

Subaru Crosstrek

Subaru Crosstrek

727 complaints · 11 recalls

Newest report Sep 22, 2026 · checked Sep 27, 2026

Counts are not adjusted for sales. The more cars of a model there are on the road, the more complaints it draws, so the raw totals above say a lot about sales. Everything below compares shares of each model's own complaints, the mileage problems start at, recalls per model year and each model's years against its own median.

Scorecard

Measure, 2016 to 2021ForesterCrosstrek
Complaints that report a crash6.1%3.9%
Complaints that report a fire1.0%1.2%
Complaints that report an injury2.2%1.4%
Median miles when problems are reported16,00018,000
Recall campaigns per model year2.02.8
Do-not-drive recalls00
NHTSA investigations10

The shaded side is lower (for miles, higher). Values within about a tenth of each other count as too close to call.

What owners complain about

The system Forester owners complain about most is windshield and wipers, and it is the same for the Crosstrek. Complaints citing airbags make up 11% of all Forester complaints, against 1.2% on the Crosstrek. The Crosstrek leans the other way on transmission and drivetrain: 9.8% of its complaints, against 6.5% for the Forester.

Subaru ForesterSubaru Crosstrek

Windshield and wipers31%29%
Electrical17%19%
Engine12%13%
Transmission and drivetrain6.5%9.8%
Airbags11%1.2%
Speed control5.4%4.1%
Steering3.1%5.2%
Fuel and propulsion3.6%3.7%
Visibility3.9%3.4%
Collision avoidance3.9%2.8%

Share of each model's complaints that cite each system, from NHTSA's own component codes. One complaint can cite several systems, so the shares add up to more than 100%.

The most reported problems

The most reported problem on the Forester is windshield problems (34% of its complaints), and the Crosstrek shares it (31%).

ProblemForesterCrosstrek
Windshield cracks or distorts34% 659most in 2019 · 11k mi31% 228most in 2019 · 15k mi
Engine stalls or loses power while driving7.2% 141most in 2019 · 35k mi9.6% 70most in 2019 · 17k mi
Battery dies or the car will not start8.2% 160most in 2019 · 28k mi7.2% 52most in 2019 · 23k mi
Airbag warning light or recall11% 213most in 2016 · 34k mi0
Infotainment, screen or backup camera fails3.8% 75most in 2019 · 12k mi5.0% 3615k mi
Check engine light or misfire3.0% 58most in 2019 · 48k mi2.8% 2013k mi
Brakes grind, pulse or wear early3.9% 76most in 2016 · 30k mi1.5% 11
Multiple warning lights come on at once2.1% 41most in 2019 · 43k mi3.3% 2423k mi

Share of each model's own complaints, with the count beside it. "Most in" links to the symptom sheet for the model year with the most reports of it, and the mileage is the median from reports that gave one.

When problems start

Forester owners report problems earlier. Half the Forester complaints that give a mileage come before 16,000 miles; for the Crosstrek the halfway point is 18,000. 85% of Forester reports and 83% of Crosstrek reports come before 50,000 miles. Older model years have had longer to reach high mileage, so a window that runs to recent years pulls both medians down.

Subaru ForesterSubaru Crosstrek

Under 25k62%60%
25k to 50k23%23%
50k to 75k8.8%10%
75k to 100k3.2%3.5%
100k to 150k2.2%2.5%
Over 150k0.8%0.5%

Share of the complaints that state a mileage: 1,033 for the Forester and 399 for the Crosstrek.

Worst and best years

The 2019 Forester draws 2.8 times the complaints of a typical Forester year for its age. The 2024 Crosstrek draws 4.0 times the complaints of a typical Crosstrek year for its age.

Subaru Forester

Every Forester model year

Subaru Crosstrek

Every Crosstrek model year

Subaru ForesterSubaru Crosstrek

Each model year against its own model's median. Forester: 2016 1.0, 2017 1.6, 2018 1.5, 2019 2.8, 2020 2.3, 2021 0.9. Crosstrek: 2016 1.2, 2017 1.0, 2018 2.2, 2019 3.6, 2020 1.0, 2021 1.9.2016 Forester: 1.0 times its median2016 Crosstrek: 1.2 times its median'162017 Forester: 1.6 times its median2017 Crosstrek: 1.0 times its median'172018 Forester: 1.5 times its median2018 Crosstrek: 2.2 times its median'182019 Forester: 2.8 times its median2019 Crosstrek: 3.6 times its median'192020 Forester: 2.3 times its median2020 Crosstrek: 1.0 times its median'202021 Forester: 0.9 times its median2021 Crosstrek: 1.9 times its median'211x

Each bar is that model year's complaints for each year on the road, divided by the same figure for a typical year of the same model (the dashed line). Measuring each model against itself takes the sales gap between the two out of the picture, so they can share a scale. Years too new to judge are left out.

Recalls and investigations

The Crosstrek draws more recalls: 2.8 campaigns per model year against 2.0 for the Forester. A recall counts once however many cars it covers, so this figure does not grow with sales the way complaint totals do.

Subaru Forester

8 recall campaigns and 1 NHTSA investigation across these model years. Most recalled: engine and engine cooling (2), exterior lighting (1) and airbags (1).

  • 19V-701 (airbags) covers 2 model years

Investigations

  • PE19009: Occupant detection system (ods) failure (closed, led to a recall)

Subaru Crosstrek

11 recall campaigns and 0 NHTSA investigations across these model years. Most recalled: engine and engine cooling (2), electrical (2) and exterior lighting (1).

  • 21V-263 (suspension) covers 2 model years
  • 21V-264 (electrical) covers 2 model years

Whether a particular car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

Crashes, fires and injuries

A larger share of Forester complaints report a crash: 6.1%, against 3.9% for the Crosstrek. Fire reports: 20 for the Forester and 9 for the Crosstrek. Complaints on file report 1 death in the Forester and 0 in the Crosstrek for these model years.

Subaru ForesterSubaru Crosstrek

Report a crash6.1%3.9%
Report a fire1.0%1.2%
Report someone hurt2.2%1.4%

Share of each model's complaints in which the owner reported it. These are owners' own accounts as filed with NHTSA, and one report on its own doesn't prove a defect.

Questions

Is the Subaru Forester or the Subaru Crosstrek more reliable?

On the 7 measures below that do not grow with sales, the Crosstrek looks better on 4 and the Forester on 2, with 1 too close to call. NHTSA complaint totals cannot settle it alone: the Forester has 1,949 complaints and the Crosstrek 727 for the 4 model years from 2016 to 2021 that both have on file, and those totals follow how many of each were sold.

Which has more recalls, the Forester or the Crosstrek?

The Forester has 8 recall campaigns and the Crosstrek 11 across the 4 model years from 2016 to 2021 that both have on file. The Crosstrek draws more recalls: 2.8 campaigns per model year against 2.0 for the Forester.

What are the most common problems on the Forester and the Crosstrek?

The most reported problem on the Forester is windshield problems (34% of its complaints), and the Crosstrek shares it (31%).

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