Third generation
2024 Subaru Crosstrek
The most reported problem on the 2024 Subaru Crosstrek is infotainment, with 22 complaints.
- 118owner complaints
- 2recalls
- 10involved a crash
- 10,500median miles at failure
Newest report Sep 22, 2026 · checked Oct 2, 2026
Problem sheets
No single problem on the 2024 Subaru Crosstrek has enough owner reports for a sheet of its own yet. The counts below still cover every complaint on file.
Is the 2024 Subaru Crosstrek reliable?
The 2024 Subaru Crosstrek has 118 owner complaints on file with NHTSA, below the median of 148 for 2024 SUVs on this site. Of the 12 Crosstrek model years since 2014, it has the 4th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2023
- At 39 complaints for each year on the road, the 2024 runs 4.6 times the 2023 (8). That's the only adjacent model year with enough complaints to set beside it.
- Top problem
- No problem dominates. The largest, infotainment, covers 22 of the 118 complaints (19%), and windshield is next with 14 (one complaint can fall under more than one problem, so these overlap). Too few of the infotainment reports give a mileage to say when it starts.
- Crash, fire and injury reports
- 11 of the 118 complaints (9%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 10 reports mention a crash, 2 mention a fire and 3 people were hurt. The most crash reports, 5 of 10, fall under brake wear.
- Recalls behind the top problems
- 2 recalls are on file, but no problem here has enough reports to set against them.
- When owners filed
- Complaints are still climbing. 2025 brought 48, the most of any year so far. So far in 2026, 25 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 22 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
118 complaints is 1.2 times fewer than the median 2024 model on this site and 1.3 times fewer than the median 2024 SUV. Among the 5 Crosstrek model years here it ranks 4th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2024 Subaru Crosstrek
Subaru filed 215 bulletins and other notices with NHTSA that list the 2024 Subaru Crosstrek. 15 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 8 bulletins · 22 complaints
This bulletin announces a design change to the cord assembly that connects the Center Infotainment Display (CID) to the CCU, addressing reports of CID screen flickering.
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
6 more on this problem
This bulletin announces availability of new reprogramming files developed to address the following two symptoms: SYMPTOM #1: After the EyeSight camera has been exposed to high humidity/temperature conditions without any operation, the cooling fans become ...
This bulletin announces the design change made to the Center Information Display (CID) assemblies developed to address the following symptoms. 1. Illumination malfunction of the adjustment knobs and/or buttons (no illumination or flash/ flicker). 2.
This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5 and or DTC b28C7 is detected by the EyeSight Stereo Camera assembly.
This bulletin announces availability of new reprogramming files to address EyeSight camera DTC B28C7 and EyeSight enters a temporary halt modewith E5 halt code.
This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable.
This Service Information Bulletin is to inform you of the diagnosis procedure of the CP1/ CP1.5 Infotainment System when DTC B2256 is detected.
Windshield cracks or distorts 1 bulletin · 14 complaints
This bulletin announces a repair procedure developed to address cases of the driver side mirror glass vibrating at highway speeds.
Brakes grind, pulse or wear early 4 bulletins · 10 complaints
This bulletin announces a design change to the front brake pads with a new friction material and shape that is intended to enhance the removal of rust and debris that can accumulate on the rotor surface, causing unevenness.(This is an revised version of the ...
This bulletin announces a design change to the front brake pads which have been redesigned with a new friction material and shape to enhance the removal of rust and debris that can accumulate on the rotor surface, causing unevenness.
2 more on this problem
This bulletin announces availability of new Electronic Brake Booster (EBB) & Vehicle Dynamics Control (VDC) module reprogramming files developed to address cases of a cracking-type noise heard under the dashboard in the brake pedal area when the brake pedal ...
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
Power steering cuts out or goes heavy 2 bulletins · 5 complaints
This bulletin announces the availability of new reprogramming files for the Electronic Power Steering (EPS) control module which will address DTCs detected in the EPS.
This bulletin announces the availability of new reprogramming files for the Electronic Power Steering (EPS) control module developed to address DTCs C2531 (Control Module CPU) and C2532 (Control Module Peripheral Circuit) detected by the EPS.
Complaints filed by year
48 complaints came in 2025. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2024 Subaru Crosstrek
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
Risk and remedy
Remedy: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.
Risk and remedy
Remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.
All 2 recalls on the 2024 Subaru Crosstrek, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2024 Subaru Crosstrek?
Infotainment, with 22 of the 118 complaints.
At what mileage do 2024 Subaru Crosstrek problems start?
Of the 26 complaints that give a mileage, a quarter came by about 6,000 miles and half by about 10,000.
Is the 2024 Subaru Crosstrek better or worse than the 2023?
Counted per year on the road, the 2024 has more complaints than the 2023: 39 a year against 8.
How many 2024 Subaru Crosstrek complaints involve a crash, fire or injury?
11 of them (9%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2024 Subaru Crosstrek?
Yes, NHTSA lists a recall on the same system: 23V-551. Its summary says which failure it covers, and that isn't always the one owners describe.