Diagsheet

2019 Subaru Crosstrek · symptom sheet

Windshield cracks or distorts

  • 120owner reports
  • 13,000median miles
  • $950median quote
  • 0involved a crash

Newest report Apr 21, 2025 · checked Oct 2, 2026

128 of the 284 complaints on this car are about the windshield and wipers. 120 of those describe windshield, which makes it the most reported problem on the 2019 Crosstrek.

1 recall on this systemcovering the 2019 model year
No crash reportedin 120 reports
1 person hurtin these reports

Tick what matches of 120 reports

18
28
18
9

Windshield on other Crosstrek years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2024.

What this problem usually is

Many windshield complaints are about cracks owners can't explain: a line that starts at the edge of the glass, or a small chip that spreads. Nearly one in five of these complaints mentions it happening again or a second windshield.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the windshield (120 reports) and the camera recalibration (3 reports).

Recalls and investigations

One recall on the windshield and wipers covers the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.

19V-404May 30, 2019
Visibility:Glass, Side/Rear

The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Risk, remedy and owner complaints on recall 19V-404

All 7 recalls on the 2019 Subaru Crosstrek, with the owner complaints on each recalled system

What owners paid

9 of the 120 reports quote a price. Each dot is one quote. The middle half runs $240 to $1,022.

$240$950$1,022
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 8,000 and 19,150 miles, from the 86 reports that gave a mileage.

Complaints by the year NHTSA received them: 2019: 27, 2020: 48, 2021: 21, 2022: 18, 2023: 3, 2024: 2, 2025: 127'1948'2021'2118'223'232'241'25

Is this a known problem?

The manufacturer has sent NHTSA 3 service bulletins or notices for the 2019 Subaru Crosstrek that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“Within a month of owning this vehicle new, the windshield formed a crack in it randomly. A few weeks later It formed another in the center near the driver's side making it harder to focus on the road. Now we have 2 cracks next to each other obstructing the driver's view.”

Filed Mar 29, 2022

“This vehicle has a crack across the lower part of windshield. Apparently this is a notorious subaru problem I'm told.”

Filed Mar 28, 2022

“Unknown Windshield Cracked, No apparent reason, and can be inspected. Nothing has been reported or inspected as of yet.”

Filed Mar 23, 2022

“Windshield cracked at in the center at the base while car was sitting inside garage.”

Filed Feb 3, 2022

Should you keep driving it?

This page can't tell you that. 0 of 120 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car