Infotainment, screen or backup camera fails

What got replaced

Owners who name the part that was replaced mention the camera (21 reports) and the head unit or screen (9 reports).

Recalls and investigations

No recall on the windshield and wipers covers the 2019 model year as of Sep 9, 2026.

When it happens

The middle half of failures fell between 2,000 and 17,000 miles, from the 17 reports that gave a mileage.

What owners wrote

“Car was sitting outside for the day (with camera observing it). Windshield had no issues when the car was moved to the street in the morning. Windshield was cracked from driver side bottom corner all the way past the half way point and about half way up the windshield. Review of camera video confirmed that no one or thing touched the car during the day. Suspect that the windshield is defective.”

Filed Mar 19, 2024

“The Starlink Infotainment system started to continually reboot despite any attempts to reset it. With the car shut off, the CD player began continuously spinning up then winding down. This drained the battery. I had to pull a fuse labeled BACKUP to prevent this from happening. This has rendered the backup camera unusable.”

Filed May 30, 2023

“8 days ago I replaced the battery on this car as the lights/radio would come on but it would not start. Today the car is totally dead. It will have to be towed to the dealer whenever the towing companies can get around to it. I believe this one of the vehicles like those in the class action lawsuit.”

Filed Dec 27, 2021

Other problems on this car

• Windshield cracks or distorts 399 reports
• Battery dies or the car will not start 61 reports
• Engine stalls or loses power while driving 57 reports
• Check engine light or misfire 52 reports
• Multiple warning lights come on at once 28 reports
• Brakes grind, pulse or wear early 26 reports