Diagsheet

2019 Subaru Crosstrek · symptom sheet

Battery dies or the car will not start

  • 25owner reports
  • 19,100median miles
  • 0involved a crash

Newest report Jul 21, 2026 · checked Oct 2, 2026

53 of the 284 complaints on this car are about the electrical system. 25 of those describe dead battery.

2 recalls on this systemcovering the 2019 model year
No crash reportedin 25 reports

Tick what matches of 25 reports

9
9
8
12
10
2

Dead battery on other Crosstrek years

No other Crosstrek model year has enough reports of dead battery for a sheet of its own. See every Crosstrek year.

What this problem usually is

These owners walk out to a car that's dead. Some find it drained after sitting only a day or two, some need a jump start every week, and some have had the battery replaced more than once without the problem going away. A good number describe the dealer testing the battery, calling it fine, and sending them home.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the battery (24 reports).

Recalls and investigations

2 recalls on the electrical system cover the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.

21V-264Apr 15, 2021
Electrical System:Software

The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

Risk, remedy and owner complaints on recall 21V-264

19V-743Oct 18, 2019
Electrical System:Software

The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Risk, remedy and owner complaints on recall 19V-743

All 7 recalls on the 2019 Subaru Crosstrek, with the owner complaints on each recalled system

When it happens

The middle half of failures fell between 5,000 and 23,000 miles, from the 10 reports that gave a mileage.

Complaints by the year NHTSA received them: 2019: 1, 2020: 4, 2021: 9, 2022: 3, 2023: 1, 2024: 2, 2025: 2, 2026: 31'194'209'213'221'232'242'253'26

Is this a known problem?

The manufacturer has sent NHTSA 2 service bulletins or notices for the 2019 Subaru Crosstrek that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“Battery drains rapidly and completely, sometimes overnight. Five times in less than one year. After a full charge only lasts a few days. Battery replaced but still happens. Others tell me it is a parasitic drain caused by "DCM" and/or faulty Starlink software. Dealership cannot seem to fix this after repeated attempts.”

Filed Jan 31, 2024

“The digital communication module (DCM) on this Crosstrek is faulty and is leading to parasitic drain on the car battery. This defect is consistent with other Subaru models such as the Outback. However, this specific model and year was not included in the class action suit and order but the issues are similar.”

Filed Jan 2, 2024

“The manufacturer has failed to repair an open recall in a timely manner. Our Crosstrek Hybrid's 12-volt battery frequently needs charging and has been jumped a half dozen times in as many months and replaced twice since November.”

Filed Apr 19, 2023

Should you keep driving it?

This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car