Diagsheet

2014 Chevrolet Impala · symptom sheet

Power steering cuts out or goes heavy

  • 111owner reports
  • 70,000median miles
  • $650median quote
  • 1involved a crash

Newest report Aug 13, 2026 · checked Sep 9, 2026

131 of the 567 complaints on this car are about the steering system. 111 of those describe power steering loss, which makes it the most reported problem on the 2014 Impala.

Tick what matches of 111 reports

16
73
15
9
84

What got replaced

Owners who name the part that was replaced mention the steering rack (19 reports) and the EPS motor or module (8 reports).

Recalls and investigations

2 recalls on the steering system cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

14V-450Jul 23, 2014
Steering:Electric Power Assist System

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.

Risk and remedy
Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
14V-409Jul 2, 2014
Steering

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.

Risk and remedy
Risk: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.

NHTSA investigations into the steering system on the Impala

AQ17-002opened Mar 16, 2017
Steering · model years 2014

Bical chevrolet/loss of power steering. Closed may 14, 2020.

NHTSA summary
NHTSA opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ?30120(i)).NHTSA issued an information request (IR) letter to BiCal on March 15, 2017. BiCal responded to this request on November 8, 2017. On March 16, 2017, an IR letter was issued to General Motors LLC (GM) and a response was received from GM on April 28, 2017. In NHTSA?s view, it had difficulties in obtaining responses to IR letters from BiCal throughout the AQ investigation, including not receiving a response to the first IR until more than three months after the original deadline. Additionally, in NHTSA's view, BiCal failed to provide a full response to the second IR. BiCal does not contest NHTSA's conclusion that it violated the Safety Act by initially failing to provide full and complete responses to the IRs from NHTSA by their deadlines. NHTSA's investigation also indicated that BiCal sold and delivered at least 54 recalled vehicles that did not have the recall remedy completed at the time the vehicles were d
PE09-025opened May 13, 2009
Steering · model years 2006

Power steering fluid leaks - fires. Closed oct 2, 2009.

NHTSA summary
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED F

What owners paid

8 of the 111 reports quote a price. Each dot is one quote. The middle half runs $300 to $3,000.

$300$650$3,000
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 55,000 and 98,000 miles, from the 85 reports that gave a mileage.

316
1017
2018
2219
1720
821
1722
623
124
525
226

What owners wrote

“Power steering stability trak doors locking making clicking sound all this shows up on dash and the car feels like it is accelerating and then jerks slows down and a big sound putting it into gear and a code that says U0101”

Filed Jul 14, 2023

“I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!”

Filed Dec 28, 2022

“Due to a poor electrical ground connection to the power steering control module, the vehicle has been losing power steering assist during start up and while driving; this requires much greater effort for me to steer the vehicle even at low speeds, and is increasing the risk of a crash for me and my family.”

Filed Aug 10, 2022

“Was driving when the service power steering message came on no code to be read on it unable to drive or turn.”

Filed Jul 15, 2022

Should you keep driving it?

This page can't tell you that. 1 of 111 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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