2014 Chevrolet Impala · symptom sheet
Power steering cuts out or goes heavy
- 111owner reports
- 70,000median miles
- $650median quote
- 1involved a crash
Newest report Aug 13, 2026 · checked Oct 2, 2026
131 of the 569 complaints on this car are about the steering system. 111 of those describe power steering loss, which makes it the most reported problem on the 2014 Impala.
Tick what matches of 111 reports
Power steering loss on other Impala years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017.
What this problem usually is
Power steering loss is the steering wheel suddenly going heavy, usually with a warning on the dash. Nearly six in ten complaints in this group mention a warning light or message, and almost two thirds mention driving or highway speed rather than parking.
What got replaced
Owners who name the part that was replaced mention the steering rack (19 reports) and the EPS motor or module (8 reports).
Recalls and investigations
2 recalls on the steering system cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
All 12 recalls on the 2014 Chevrolet Impala, with the owner complaints on each recalled system
NHTSA investigations into the steering system on the Impala
Bical chevrolet/loss of power steering. Closed may 14, 2020.
Power steering fluid leaks - fires. Closed oct 2, 2009.
What owners paid
8 of the 111 reports quote a price. Each dot is one quote. The middle half runs $300 to $3,000.
When it happens
The middle half of failures fell between 55,000 and 98,000 miles, from the 85 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 17 service bulletins or notices for the 2014 Chevrolet Impala that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
This technical bulletin provides repair information to correct a customer concern of "Steering Assist Is Reduced" Message and One of The Following DTCs Are Set: C056D, U0415.
This technical bulletin provides a procedure for reprogramming power steering control module due to a notchy or stick/slip feeling in the steering wheel near the center position.
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
13 more on the 2014 Chevrolet Impala page.
What owners wrote
“Power steering stability trak doors locking making clicking sound all this shows up on dash and the car feels like it is accelerating and then jerks slows down and a big sound putting it into gear and a code that says U0101”
Filed Jul 14, 2023
“I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!”
Filed Dec 28, 2022
“Due to a poor electrical ground connection to the power steering control module, the vehicle has been losing power steering assist during start up and while driving; this requires much greater effort for me to steer the vehicle even at low speeds, and is increasing the risk of a crash for me and my family.”
Filed Aug 10, 2022
“Was driving when the service power steering message came on no code to be read on it unable to drive or turn.”
Filed Jul 15, 2022
Should you keep driving it?
This page can't tell you that. 1 of 111 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Traction control or StabiliTrak light comes on 103 reports
- Brakes grind, pulse or wear early 77 reports
- Engine stalls or loses power while driving 54 reports
- Infotainment, screen or backup camera fails 50 reports
- Airbag warning light or recall 40 reports
- Multiple warning lights come on at once 30 reports
- Battery dies or the car will not start 29 reports