Tenth generation
2014 Chevrolet Impala
The most reported problem on the 2014 Chevrolet Impala is power steering loss, with 111 complaints, usually around 70,000 miles.
- 569owner complaints
- 12recalls
- 15involved a crash
- 66,000median miles at failure
Newest report Sep 21, 2026 · checked Oct 2, 2026
What is your Impala doing?
Each one opens a sheet built from the owner reports of that problem on the 2014 model year.
Is the 2014 Chevrolet Impala reliable?
The 2014 Chevrolet Impala has 569 owner complaints on file with NHTSA, 1.8 times the median of 318 for 2014 sedans on this site. Of the 7 Impala model years since 2014, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to other model years
- Complaints filed before 2015 aren't in the files this site reads, so the 2014 count runs short and isn't compared with the model years next to it.
- Top problem
- Two problems run close. Power steering loss has 111 complaints and traction control light has 103, out of 569 in all. A quarter of the 85 owners who gave a mileage for power steering loss saw it by about 55,000 miles, and half by about 70,000.
- Crash, fire and injury reports
- 20 of the 569 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 15 reports mention a crash, 6 mention a fire and 7 people were hurt. The most crash reports, 8 of 15, fall under airbag.
- Recalls behind the top problems
- Power steering loss has a recall on the same system (14V-409 and 14V-450). Traction control light and brake wear have none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2019 at 136 (full calendar years only). In 2025 there were 23. So far in 2026, 10 more have come in. Filings on record start in 2015.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: power steering cuts out or goes heavy, 111 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
569 complaints is 1.9 times the median 2014 model on this site and 1.8 times the median 2014 sedan. Among the 4 Impala model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2014 Chevrolet Impala
Chevrolet filed 2,030 bulletins and other notices with NHTSA that list the 2014 Chevrolet Impala. 115 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Power steering cuts out or goes heavy 17 bulletins · 111 complaints
This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
This technical bulletin provides repair information to correct a customer concern of "Steering Assist Is Reduced" Message and One of The Following DTCs Are Set: C056D, U0415.
15 more on this problem
This technical bulletin provides a procedure for reprogramming power steering control module due to a notchy or stick/slip feeling in the steering wheel near the center position.
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
17200 - Customer Satisfaction. Certain vehicles, may have a condition in which an intermittent or lasting loss or reduction of power steering assist may occur at startup or while driving.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE POWER STEERING CONTROL MODULE TO CORRECT THE CONDITION OF A NOTCHY OR STICKY FEELING IN THE STEERING WHEEL NEAR THE CENTER POSITION.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED.
THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO CHECK THE GROUND CONNECTION AND REPROGRAM THE POWER STEERING CONTROL MODULE IF A CUSTOMER COMMENTS ON A INTERMITTENT SERVICE POWER STEERING MESSAGE IS DISPLAYED.
This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of notchy or stick/slip feeling in steering wheel near center position.
This technical bulletin provides a procedure to replace the power steering fluid cooling pipe and engine oil cooling pipe for concerns of power steering lines or engine oil lines leaking due to rubbing
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern of IPC gauges sweep, loss of power steering assist, intermittent no crank, reduced engine power and multiple U-codes.
Plus 5 older ones not listed here.
Traction control or StabiliTrak light comes on 1 bulletin · 103 complaints
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise.
Brakes grind, pulse or wear early 4 bulletins · 77 complaints
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. *PE UPDATED 05/08/2013 *JS UPDATED ON 7/9/2013.
2 more on this problem
Hum or Buss Noise front break assist.
F/CMVSS NONCOMPLIANCE RECALL Intermittent Brake Lamp Illumination
Engine stalls or loses power while driving 4 bulletins · 54 complaints
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 ...
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
2 more on this problem
This preliminary informational bulletin provides a procedure to reprogram the HPCM to correct the customer concern of a no charge, jump start and/or vehicle stalling.
This Preliminary Information communication provides information to the technician that when the vehicle is shut off while the radio is off and the analog clock is displayed, the radio will turn back on with muted audio if the customer restarts the vehicle.
Infotainment, screen or backup camera fails 74 bulletins · 50 complaints
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
N172097060 Special Coverage Adjustment. Certain vehicles may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion.
72 more on this problem
This Preliminary Information communication provides information to the technician about vehicles that have multiple Instrument Panel Cluster warning indicators on and/or warning messages being displayed on the Driver Information Center.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone.
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal ...
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module.
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components.
This technical bulletin provides repair information to correct a customer concern that radio will not turn on or function.
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module.
Plus 62 older ones not listed here.
Airbag warning light or recall 1 bulletin · 40 complaints
This technical bulletin provides a procedure to check the X2 or PPS sensor mat terminal connector for loose connections that may cause the airbag warning message to come on.
ABS light on 2 bulletins · 36 complaints
This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on.
Battery dies or the car will not start 12 bulletins · 29 complaints
This technical bulletin provides a procedure on how to diagnosis a possible resistance concern in the battery system.
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module.
10 more on this problem
This Preliminary Information communication provides information to the technician about vehicles that have the 12V Battery is discharged with a Service Charging System Message, a Malfunction Indicator Lamp and Red Battery Light on.
This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red.
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Charging System, Battery Saver message Or Malfunction Indicator Lamp on, and/or charging system inoperative.
This Preliminary Information communication advises the technician that the eAssist Drive Motor Generator Battery Powerpack are no longer on restriction and does not require a call to General Motors Technical Assistance Center.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE EASSIST DRIVE MOTOR GENERATOR BATTERY SECTION ARE NO LONGER ON RESTRICTION AND DOES NOT REQUIRE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER CASE NUMBER.
This Preliminary Information communication provides information to the technician some vehicles may have a drive motor generator, battery control module and cooling fan may become inoperative due to low system voltage.
This technical bulletin provides a procedure to disconnect the battery if the repairs were done to the vehicle and the technician was unable to clear the codes.
This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for aftermarket parts.
GM: SOME VEHICLES MAY EXPERIENCE A CONDITION IN WHICH THE BRAKE LIGHTS REMAIN WHEN THE VEHICLE IS OFF AND PARKED. THE BATTERY MAY ALSO GO DEAD.
This preliminary information bulletin provides a procedure to inspect, clean and torque the battery harness terminal due to the engine cranks long or slow, the Malfunction Indicator Light (MIL) is on or the battery is dead.
Complaints filed by year
136 complaints came in 2019. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Bical chevrolet/loss of power steering. Closed may 14, 2020.
NHTSA summary
Active safety system malfunction. Closed nov 21, 2014, led to recall 14V-541.
NHTSA summary
Recalls that include the 2014 Chevrolet Impala
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Risk and remedy
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."
Risk and remedy
Remedy: GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."
Risk and remedy
Remedy: GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Risk and remedy
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Risk and remedy
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Risk and remedy
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
Risk and remedy
Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
Risk and remedy
Remedy: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Risk and remedy
Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk and remedy
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Risk and remedy
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Risk and remedy
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
All 12 recalls on the 2014 Chevrolet Impala, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2014 Chevrolet Impala?
Power steering loss, with 111 of the 569 complaints. Owners who gave a mileage for it put the median at about 70,000 miles.
At what mileage do 2014 Chevrolet Impala problems start?
Of the 411 complaints that give a mileage, a quarter came by about 45,000 miles and half by about 66,000.
How many 2014 Chevrolet Impala complaints involve a crash, fire or injury?
20 of them (4%). The typical vehicle on this site is at 6%.
Is there a recall for power steering loss on the 2014 Chevrolet Impala?
Yes, NHTSA lists 2 recalls on the same system: 14V-409 and 14V-450. Its summary says which failure it covers, and that isn't always the one owners describe.