2014 Chevrolet Impala · symptom sheet
Airbag warning light or recall
- 40owner reports
- 77,390median miles
- 8involved a crash
Newest report Feb 2, 2026 · checked Sep 9, 2026
40 of the 567 complaints on this car describe airbag.
Tick what matches of 40 reports
What got replaced
Owners who name the part that was replaced mention the occupant sensor (20 reports) and the module (7 reports).
Recalls and investigations
2 recalls on the airbags cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Risk and remedy
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Risk and remedy
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
NHTSA investigations into the airbags on the Impala
Passenger air bag ocs algorithm. Closed mar 7, 2017.
NHTSA summary
None of these investigations covers the 2014 model year.
When it happens
The middle half of failures fell between 45,000 and 103,000 miles, from the 28 reports that gave a mileage.
What owners wrote
“passenger airbag lights stays on even when its no one in the seat, also the blind side warning does not work with the already know defective sensors. need fix to ensure my safety of me and my family”
Filed Nov 4, 2022
“The air bags from the passenger is not ON. The button on top turns on when a passenger sits .”
Filed Sep 12, 2022
“My dashboard reads, service air bag. Everytime I turn it on as of this morning. 6/23/21 @ 1pm central time. I've read about the recall on these models as well of air bags deploying and throwing pieces of metal at drivers. Cause of molded air bag housing.”
Filed Jun 23, 2021
Should you keep driving it?
This page can't tell you that. 8 of 40 reports involved a crash and 6 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Power steering cuts out or goes heavy 111 reports
- Brakes grind, pulse or wear early 77 reports
- Engine stalls or loses power while driving 54 reports
- Infotainment, screen or backup camera fails 50 reports
- Multiple warning lights come on at once 30 reports
- Battery dies or the car will not start 29 reports