Chevrolet
Chevrolet Impala years to avoid
Years to avoid: 2014 and 2015. Best years: 2018, 2019 and 2020.
The 2014 and 2015 Chevrolet Impala draw the most owner complaints for their age: 2014 has 569 complaints (44 for each year on the road) and 2015 has 300 complaints (25 for each year on the road), against a median of 10 a year across the 7 model years old enough to judge. The most reported problem on the 2014 is power steering loss (111 reports).
- 1,096complaints
- 12recall campaigns
- 4model years with a page
Newest report Sep 21, 2026 · checked Oct 2, 2026
Pick your model year
Owner complaints on file for each year.
Years to avoid
2014
Most reported: power steering loss (111 reports, median 70,000 miles) and traction control light (103 reports, median 70,000 miles).
2015
Most reported: power steering loss (37 reports, median 69,717 miles) and infotainment (34 reports, median 41,990 miles).
Best years
2018
Too few complaints for a page of its own.
2019
Too few complaints for a page of its own.
2020
Too few complaints for a page of its own.
Complaints for each year on the road
Each model year's NHTSA complaints divided by the calendar years it has been on sale, counting this one (a 2018 model has had 9). Older cars have had longer to collect complaints, so raw totals flatter the new ones. Blue bars are the years to avoid.
Within one model, sales change less from year to year than they do between models, so a jump here is mostly a jump in problems. The call: the years to avoid are the (up to three) highest at 1.5 times the model's median rate or more, and the best are the (up to three) lowest at two thirds of it or less, from 2016 on.
Guide How much should a years-to-avoid list decide? What these lists get wrong
At a glance
- Where the complaints sit
- The 2014 alone holds 569 of the 1,096 complaints across the 4 model years with a page here (52%).
- Problem across the years
- The top problem changes over time: power steering loss from 2014 to 2015; airbag in 2016; A/C failure in 2017. Pooled across the years, half of the 124 owners who gave a mileage for power steering loss were under about 70,000 miles.
- Crash, fire and injury reports
- 6% of Chevrolet Impala complaints report a crash, a fire or an injury, against 6% for the typical vehicle on this site. The highest share is on the 2016, 13 of its 111 complaints.
- Recalls on the top problem
- 1 of the 4 model years where owners report power steering loss have a recall on the same system: 2014. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2019 at 256 (full calendar years only). In 2025 there were 41. So far in 2026, 22 more have come in. Filings on record start in 2015.
Photo: Kevauto, Wikimedia Commons, CC BY-SA 4.0
Tenth generation
Model years with too few complaints for a page of their own: 2018 (59), 2019 (28), 2020 (15).
Year by year
2017 Chevrolet Impala
116 owner complaints, 12 for each year on the road (1.1 times the model median). Most reported: A/C failure (17 reports, median 53,548 miles) and airbag (17 reports, median 51,200 miles). 4 reports involved a crash and 9 people were hurt. No recalls.
2016 Chevrolet Impala
111 owner complaints, 10 for each year on the road (1.0 times the model median). Most reported: airbag (16 reports, median 54,000 miles), power steering loss (13 reports) and stalling (10 reports, median 66,000 miles). 8 reports involved a crash and 10 people were hurt. No recalls.
2015 Chevrolet Impala avoid
300 owner complaints, 25 for each year on the road (2.5 times the model median). Most reported: power steering loss (37 reports, median 69,717 miles), infotainment (34 reports, median 41,990 miles) and airbag (29 reports, median 80,000 miles). 10 reports involved a crash and 9 people were hurt. 3 recalls, including 15V-465 on the airbags and 14V-541 on the parking brake.
2014 Chevrolet Impala avoid
569 owner complaints, 44 for each year on the road (4.3 times the model median). Most reported: power steering loss (111 reports, median 70,000 miles), traction control light (103 reports, median 70,000 miles) and brake wear (77 reports, median 65,495 miles). 15 reports involved a crash and 7 people were hurt. 12 recalls, including 14V-450 on the steering system and 14V-409 on the steering system.
Recalls that cover several model years
Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat.
In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Questions
What Chevrolet Impala years should you avoid?
The 2014 and 2015 Chevrolet Impala draw the most owner complaints for their age: 2014 has 569 complaints (44 for each year on the road) and 2015 has 300 complaints (25 for each year on the road), against a median of 10 a year across the 7 model years old enough to judge. The most reported problem on the 2014 is power steering loss (111 reports).
What are the best years for the Chevrolet Impala?
The 2018, 2019 and 2020 draw the fewest complaints for their age: 2018 has 59 (7 a year), 2019 has 28 (4 a year) and 2020 has 15 (2 a year). Model years before 2016 aren't called best, because complaints filed before 2015 aren't in the files this site reads and their counts run short.
What is the most common problem on the Chevrolet Impala?
Power steering loss, with 168 reports across the 4 model years that have a page here. It's the single most reported problem on the 2014 and 2015.
How many recalls does the Chevrolet Impala have?
12 recall campaigns cover the Chevrolet Impala model years 2014 to 2017 on this site. The widest, 14V-489 on the structure, covers 2 model years.
How many Chevrolet Impala complaints involve a crash, fire or injury?
6% of them, against 6% for the typical vehicle on this site. The 2016 has the highest share.
Is there a recall for power steering loss on the Chevrolet Impala?
On 1 of the 4 model years where owners report it: 2014.