Tenth generation
2017 Chevrolet Impala
The most reported problem on the 2017 Chevrolet Impala is A/C failure, with 17 complaints, usually around 54,000 miles.
- 116owner complaints
- 0recalls
- 4involved a crash
- 47,000median miles at failure
Newest report Jun 9, 2026 · checked Oct 2, 2026
Problem sheets
No single problem on the 2017 Chevrolet Impala has enough owner reports for a sheet of its own yet. The counts below still cover every complaint on file.
Is the 2017 Chevrolet Impala reliable?
The 2017 Chevrolet Impala has 116 owner complaints on file with NHTSA, below the median of 178 for 2017 sedans on this site. Of the 7 Impala model years since 2014, it has the 3rd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2016 and 2018
- At 12 complaints for each year on the road, the 2017 runs close to the 2016 (10) and above the 2018 (7).
- Top problem
- Two problems run close. A/C failure has 17 complaints and airbag has 17, out of 116 in all. A quarter of the 11 owners who gave a mileage for A/C failure saw it by about 46,000 miles, and half by about 54,000.
- Crash, fire and injury reports
- 9 of the 116 complaints (8%) report a crash, a fire or an injury, a little above the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 4 reports mention a crash and 9 people were hurt.
- Recalls behind the top problems
- There's no recall on file for this model year, so the problems above are owner complaints with no campaign behind them.
- When owners filed
- Filings peaked in 2020 at 22 (full calendar years only). In 2025 there were 6. So far in 2026, 4 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: a/c blows warm or the compressor fails, 17 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
116 complaints is 2.3 times fewer than the median 2017 model on this site and 1.5 times fewer than the median 2017 sedan. Among the 4 Impala model years here it ranks 3rd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2017 Chevrolet Impala
Chevrolet filed 1,109 bulletins and other notices with NHTSA that list the 2017 Chevrolet Impala. 55 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
A/C blows warm or the compressor fails 7 bulletins · 17 complaints
PI to help diagnose A/C concern
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
5 more on this problem
This technical bulletin provides a procedure to correct a condition of A/C blows warm air.
This Preliminary information communicates that a vehicle may come to the dealer with AC blowing warm. The dealer technician is directed to perform leak testing per SI and to inspect in specific areas shown in the PI for the source of the leak.
N182186881 01 Special Coverage Adjustment. On some vehicles, the evaporator core may become damaged as a result of repeated freeze/thaw cycles without proper drainage of the condensate from the core.
Special Coverage. On some vehicles, the evaporator core may become damaged as a result of repeated freeze/thaw cycles without proper drainage of the condensate from the core.
This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio ...
Airbag warning light or recall 3 bulletins · 17 complaints
This technical bulletin provides a procedure to check the X2 or PPS sensor mat terminal connector for loose connections that may cause the airbag warning message to come on.
This informational bulletin provides an upate for Cause information on Airbag Warning Lamp Illumination Condition.
1 more on this problem
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON LOCATING AND RECONNECTING AIRBAG CONNECTORS THAT ARE NOT FULLY SEATED TO CORRECT A CUSTOMER CONCERN OF AN AIRBAG WARNING LAMP ILLUMINATED, OR ONE, OR MORE, AIRBAG DTC(S) SET.
Check engine light or misfire 30 bulletins · 8 complaints
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce ...
28 more on this problem
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to ...
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P06DE set in the Engine Control Module.
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by.
This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to ...
N192210240 Special Coverage Adjustment - Certain vehicles shown above, may have a condition that could cause the evaporative emissions purge valve to not fully close. If this condition occurs, the engine could run rough, hesitate or stall at idle speeds.
This Preliminary information communicates the repair recommendations for misfire in HFV6 re-manufactured engines.
Plus 18 older ones not listed here.
Power steering cuts out or goes heavy 2 bulletins · 7 complaints
This technical bulletin provides repair information to correct a customer concern of "Steering Assist Is Reduced" Message and One of The Following DTCs Are Set: C056D, U0415.
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
Transmission shudders, slips or shifts hard 7 bulletins · 7 complaints
This service bulletin provides a procedure to replace the upper and lower valve body housings to correct customer concerns of launch shudder, 2-3 Upshift or 3-2 Downshift concerns.
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
5 more on this problem
This technical bulletin provides a procedure to replace the upper and lower valve body housings to correct launch shudder, 2-3 Upshift or 3-2 Downshift concerns.
Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
This technical bulletin provides a procedure to replace the upper and lower valve body housings to correct the customer concern of launch shudder.
SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.
THIS TECHNICAL BULLETIN PROVIDES THE PROCEDURES TO COMPLETE A TRANSSMISSION ADAPTIVE LEARN ON ALL THE DIFFERENT TYPES OF VEHICLES AND TRANSMISSIONS BASED ON RPO OPTIONS TO CORRECT A CONDITION OF HARSH SHIFTS ON HARD ACCELLERATIONS.
Engine stalls or loses power while driving 1 bulletin · 7 complaints
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on.
Transmission jerks, lurches or bangs into gear 4 bulletins · 7 complaints
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise.
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
2 more on this problem
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise.
Airbag warning light stays on 1 bulletin · 7 complaints
This engineering information ends the need for information from the field on vehicles that have the condition of Service Air Bag Indicator Illuminated and DTC B0081 and/or B0074-0D Set.
Complaints filed by year
22 complaints came in 2020. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2017 Chevrolet Impala
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
No recalls on file for this model year.
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2017 Chevrolet Impala?
A/C failure, with 17 of the 116 complaints. Owners who gave a mileage for it put the median at about 54,000 miles.
At what mileage do 2017 Chevrolet Impala problems start?
Of the 75 complaints that give a mileage, a quarter came by about 31,000 miles and half by about 47,000.
Is the 2017 Chevrolet Impala better or worse than the 2016 and 2018?
Counted per year on the road, the 2017 has about as many complaints as the 2016 and more complaints than the 2018: 12 a year against 10 and 7.
How many 2017 Chevrolet Impala complaints involve a crash, fire or injury?
9 of them (8%). The typical vehicle on this site is at 6%.