2014 Chevrolet Cruze · symptom sheet
Infotainment, screen or backup camera fails
- 77owner reports
- 61,000median miles
- 2involved a crash
Newest report Aug 21, 2026 · checked Sep 9, 2026
286 of the 643 complaints on this car are about the electrical system. 77 of those describe infotainment. Only stalling is reported more often on this car.
Tick what matches of 77 reports
What got replaced
Owners who name the part that was replaced mention the head unit or screen (66 reports) and the camera (8 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk and remedy
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Risk and remedy
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
When it happens
The middle half of failures fell between 44,000 and 80,000 miles, from the 59 reports that gave a mileage.
What owners wrote
“Issue 1: Service stabilitrak and flashing check engine light, has been repaired multiple times. Loss of power and shaking while driving. Replaced ignition coil pack and spark plugs. Check engine code misfire. Issue 2: Thermostat sensor, check engine light, display on dash says AC off due to high engine temp, radiator fan constantly running, engine temp gauge stuck on cold. Thermostat has been replaced multiple times”
Filed Apr 26, 2023
“https://www.vehiclehistory.com/articles/2014-chevrolet-cruze-problems-range-from-overheating-engines-and-power-loss-to-infotainment-system-glitches-and-malfunctioning-turn-signals”
Filed Feb 9, 2023
“Power flickering and multiple errors lit up on dashboard including loss of stability control. Radio kept flashing on and off. Would show back up when pressed brake or regular car in motion. -- Looked up online and appears to be known negative battery cable --- which doesn't show on NHTSA recalls or errors to look out for.”
Filed May 1, 2022
“The radio started to turn on and off and while that was happening it became difficult to steer. The message on the dashboard read "Service Stabilitrak".”
Filed Apr 23, 2022
Should you keep driving it?
This page can't tell you that. 2 of 77 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Engine stalls or loses power while driving 93 reports
- Airbag warning light or recall 67 reports
- Check engine light or misfire 66 reports
- Battery dies or the car will not start 43 reports
- Power steering cuts out or goes heavy 36 reports
- Windshield cracks or distorts 30 reports
- Brakes grind, pulse or wear early 28 reports
- A/C blows warm or the compressor fails 25 reports