2014 Chevrolet Cruze · symptom sheet
Infotainment, screen or backup camera fails
- 77owner reports
- 61,000median miles
- 2involved a crash
Newest report Aug 21, 2026 · checked Oct 2, 2026
286 of the 643 complaints on this car are about the electrical system. 77 of those describe infotainment. Only stalling is reported more often on this car.
Tick what matches of 77 reports
Infotainment on other Cruze years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (66 reports) and the camera (8 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
All 10 recalls on the 2014 Chevrolet Cruze, with the owner complaints on each recalled system
When it happens
The middle half of failures fell between 44,000 and 80,000 miles, from the 59 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 51 service bulletins or notices for the 2014 Chevrolet Cruze that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This Preliminary Information communicates diagnostic tips for a condition of No GPS location on Radio.
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle.
N172097060 Special Coverage Adjustment. Certain vehicles may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion.
47 more on the 2014 Chevrolet Cruze page.
What owners wrote
“Issue 1: Service stabilitrak and flashing check engine light, has been repaired multiple times. Loss of power and shaking while driving. Replaced ignition coil pack and spark plugs. Check engine code misfire. Issue 2: Thermostat sensor, check engine light, display on dash says AC off due to high engine temp, radiator fan constantly running, engine temp gauge stuck on cold. Thermostat has been replaced multiple times”
Filed Apr 26, 2023
“https://www.vehiclehistory.com/articles/2014-chevrolet-cruze-problems-range-from-overheating-engines-and-power-loss-to-infotainment-system-glitches-and-malfunctioning-turn-signals”
Filed Feb 9, 2023
“Power flickering and multiple errors lit up on dashboard including loss of stability control. Radio kept flashing on and off. Would show back up when pressed brake or regular car in motion. -- Looked up online and appears to be known negative battery cable --- which doesn't show on NHTSA recalls or errors to look out for.”
Filed May 1, 2022
“The radio started to turn on and off and while that was happening it became difficult to steer. The message on the dashboard read "Service Stabilitrak".”
Filed Apr 23, 2022
Should you keep driving it?
This page can't tell you that. 2 of 77 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 93 reports
- Engine overheats or leaks coolant 71 reports
- Traction control or StabiliTrak light comes on 71 reports
- Airbag warning light or recall 67 reports
- Check engine light or misfire 66 reports
- Battery dies or the car will not start 43 reports
- Power steering cuts out or goes heavy 36 reports
- Turbo failure or loss of boost 34 reports
- Windshield wipers stop working 32 reports
- Windshield cracks or distorts 30 reports
- Brakes grind, pulse or wear early 28 reports
- A/C blows warm or the compressor fails 25 reports