Diagsheet

2014 Chevrolet Cruze · symptom sheet

Power steering cuts out or goes heavy

  • 36owner reports
  • 65,600median miles
  • 3involved a crash

Newest report Jul 20, 2023 · checked Sep 9, 2026

81 of the 643 complaints on this car are about the steering system. 36 of those describe power steering loss.

Tick what matches of 36 reports

22
11
5
24

What got replaced

Few of these reports name the part that was replaced.

Recalls and investigations

One recall on the steering system covers the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

15V-442Jul 10, 2015
Steering

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Risk and remedy
Risk: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

When it happens

The middle half of failures fell between 50,000 and 76,000 miles, from the 26 reports that gave a mileage.

215
516
517
618
519
620
421
222
123

What owners wrote

“The electrical power steering goes in and out while driving. This issue is intermittent. Fuses and ground on electrical system have been check with no issues found.”

Filed Jul 20, 2023

“Power steering forums say there a recall my car and light is on. So is there ? Manufactured july 2013.”

Filed Aug 6, 2022

“This morning, I was making a right turn into a neighborhood when I hit a small hole in the road and the car turned off. It alerted me that it was power steering and airbags. Now when I drive into my driveway it may turn off because of the curb, when I turn into work it may turn off because there is a small area where the road has small holes.”

Filed May 21, 2021

Should you keep driving it?

This page can't tell you that. 3 of 36 reports involved a crash and 5 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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