First generation (J300)
2014 Chevrolet Cruze
The most reported problem on the 2014 Chevrolet Cruze is stalling, with 93 complaints, usually around 60,000 miles.
- 643owner complaints
- 10recalls
- 64involved a crash
- 59,045median miles at failure
Newest report Aug 21, 2026 · checked Oct 2, 2026
What is your Cruze doing?
Each one opens a sheet built from the owner reports of that problem on the 2014 model year.
Is the 2014 Chevrolet Cruze reliable?
The 2014 Chevrolet Cruze has 643 owner complaints on file with NHTSA, 2.0 times the median of 318 for 2014 sedans on this site. Of the 6 Cruze model years since 2014, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to other model years
- Complaints filed before 2015 aren't in the files this site reads, so the 2014 count runs short and isn't compared with the model years next to it.
- Top problem
- Two problems run close. Stalling has 93 complaints and infotainment has 77, out of 643 in all. A quarter of the 67 owners who gave a mileage for stalling saw it by about 43,000 miles, and half by about 60,000.
- Crash, fire and injury reports
- 81 of the 643 complaints (13%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 64 reports mention a crash, 16 mention a fire and 51 people were hurt. The most crash reports, 42 of 64, fall under airbag.
- Recalls behind the top problems
- Infotainment has a recall on the same system (14V-417 and 16V-502). Stalling and overheating have none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2019 at 107 (full calendar years only). In 2025 there were 19. So far in 2026, 14 more have come in. Filings on record start in 2015.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 93 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
643 complaints is 2.1 times the median 2014 model on this site and 2.0 times the median 2014 sedan. Among the 5 Cruze model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2014 Chevrolet Cruze
Chevrolet filed 1,919 bulletins and other notices with NHTSA that list the 2014 Chevrolet Cruze. 111 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Engine stalls or loses power while driving 11 bulletins · 93 complaints
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
This service bulletin provides information to correct a customer concern of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated.
9 more on this problem
This Bulletin provides information to correct a customer concern of a siren or whine noise from the in-tank fuel pump at temperatures below -6C or 20F, accompanied by start and stall, no start, loss of power and MIL illuminated.
This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.
This Technical Bulletin provides information to correct a customer concern of a siren or whine noise from the in-tank fuel pump at temperatures below -6C or 20F, accompanied by start and stall, no start, loss of power and MIL illuminated.
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 ...
This technical bulletin provides diagnostic and repair information to correct a customer concern on a no start and/or start stall condition.
This technical bulletin provides a procedure to replace the coil connector leads for a condition of engine stall or stumble
Engine Stall or Stumble - Replace Coil Connector
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
This PI provides an updated software calibration to the HVAC module for reducing the A/C solenoid valve power down time, a high pitch whine or buzzing noise may be heard from the engine compartment caused by extended solenoid valve operation after the vehicle ...
Infotainment, screen or backup camera fails 50 bulletins · 77 complaints
This Preliminary Information communicates diagnostic tips for a condition of No GPS location on Radio.
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
48 more on this problem
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle.
N172097060 Special Coverage Adjustment. Certain vehicles may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone.
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal ...
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module.
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components.
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module.
Plus 38 older ones not listed here.
Engine overheats or leaks coolant 9 bulletins · 71 complaints
14371B SPECIAL COVERAGE (LABOR CODE REVISED). SOME 2011-2014 MODEL YEAR CHEVROLET CRUZE VEHICLES AND SOME 2012-2014 CHEVROLET SONIC VEHICLES WITH THE 1.4L ENGINE MAY HAVE AN ENGINE COOLANT LEAK FROM THE WATER PUMP.
14371A SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). SOME VEHICLES WITH THE 1.4L ENGINE MAY HAVE AN ENGINE COOLANT LEAK FROM THE WATER PUMP.
7 more on this problem
GENERAL MOTORS: 2011-2014 CHEVROLET CRUZE CHEVROLET SONIC/ W 1.4L ENGINE(RPO LUJ OR LUV): SOME MODEL VEHICLES MAY EXPERIENCE ENGINE COOLANT LEAK FROM THE WATER PUMP. THIS COULD REDUCE COOLANT PERFORMANCE AND CAUSE OVERHEATING.
GENERAL MOTORS :2011-2014 CHEVROLET CRUZE, CHEVROLET SONIC W/ 1.4L ENGINE: SOME MODEL VEHICLES MAY EXPERIENCE ENGINE COOLANT LEAK FROM THE WATER PUMP. *LJ SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER *LJ
14417A CUSTOMER SATISFACTION (REVISED SERVICE PROCEDURE). CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH THERE ARE NO EXTERNAL LEAKS ...
14417 - CUSTOMER SATISFACTION. CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH THERE ARE NO EXTERNAL LEAKS PRESENT.
CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE ARE NO EXTERNAL LEAKS PRESENT THAT WOULD CAUSE LOW ENGINE COOLANT LEVEL IN COOLANT RESERVOIR. MODEL 2011-2014 CRUZE. *PE
This preliminary bulletin provides information on diagnosing a water pump for what is considered a leak and replace the pump correctly.
This preliminary information bulletin provides information on water pump replacement.
Traction control or StabiliTrak light comes on 1 bulletin · 71 complaints
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise.
Airbag warning light or recall 1 bulletin · 67 complaints
This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
Check engine light or misfire 19 bulletins · 66 complaints
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Codes P0299 or P0234 set.
17 more on this problem
This informational bulletin provides information to the tech to test the PCV for proper performance before replacing the camshaft cover to correct a MIL On w/DTC P0171.
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure.
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position.
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0341 and or P0366 set.
44180 02 Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE.
Diagnostic Tips for Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTCs Set
Diagnostic Tips for Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTCs Set Some customers may comment on one or more of the following conditions: Engine runs rough. Poor acceleration.
Diagnostic Tips for Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTSs Set
Plus 7 older ones not listed here.
Battery dies or the car will not start 9 bulletins · 43 complaints
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module.
This technical bulletin provides a procedure to reprogram the CICM to correct the module from drain the battery.
7 more on this problem
14311B SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). ON CERTAIN 20112015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL.
14311A SPECIAL COVERAGE (REVISED SERVICE PROCEDURE). ON CERTAIN 20112015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL.
GENERAL MOTORS: 2011-2015 CHEVROLET CRUZE: SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. SPECIAL COVERAGE REGARDING CERTAIN MODELS EXPERIENCING NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE INCORRECT CRIMP AT THE BATTERY NEGATIVE TERMINAL.
14311 - SPECIAL COVERAGE. ON CERTAIN VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL.
Special Coverage Adjustment ? Negative Battery Cable Loose
This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for aftermarket parts.
GM: SOME VEHICLES MAY EXPERIENCE A CONDITION IN WHICH THE BRAKE LIGHTS REMAIN WHEN THE VEHICLE IS OFF AND PARKED. THE BATTERY MAY ALSO GO DEAD.
Power steering cuts out or goes heavy 11 bulletins · 36 complaints
This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
This technical bulletin provides a procedure for reprogramming power steering control module due to a notchy or stick/slip feeling in the steering wheel near the center position.
9 more on this problem
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE POWER STEERING CONTROL MODULE TO CORRECT THE CONDITION OF A NOTCHY OR STICKY FEELING IN THE STEERING WHEEL NEAR THE CENTER POSITION.
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED.
This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of notchy or stick/slip feeling in steering wheel near center position.
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST.
14232A SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU VEHICLES, EQUIPPED WITH ...
Special Coverage Adjustment ? Power Steering Stick-Slip
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the ...
Complaints filed by year
107 complaints came in 2019. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2014 Chevrolet Cruze
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Risk and remedy
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
Risk and remedy
Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Risk and remedy
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk and remedy
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Risk and remedy
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Risk and remedy
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Risk and remedy
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Risk and remedy
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Risk and remedy
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Risk and remedy
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
All 10 recalls on the 2014 Chevrolet Cruze, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2014 Chevrolet Cruze?
Stalling, with 93 of the 643 complaints. Owners who gave a mileage for it put the median at about 60,000 miles.
At what mileage do 2014 Chevrolet Cruze problems start?
Of the 437 complaints that give a mileage, a quarter came by about 37,000 miles and half by about 59,000.
How many 2014 Chevrolet Cruze complaints involve a crash, fire or injury?
81 of them (13%). The typical vehicle on this site is at 6%.
Is there a recall for stalling on the 2014 Chevrolet Cruze?
No recall on file for the 2014 Chevrolet Cruze is on the same system as stalling. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.