Diagsheet

2014 Chevrolet Cruze · symptom sheet

Airbag warning light or recall

  • 67owner reports
  • 50,328median miles
  • 42involved a crash

Newest report Aug 14, 2026 · checked Oct 2, 2026

67 of the 643 complaints on this car describe airbag.

4 recalls on this systemcovering the 2014 model year
42 crashesin 67 reports
41 people hurtin these reports
2 firesin 67 reports

Tick what matches of 67 reports

20
5
21
1
8

Airbag on other Cruze years

No other Cruze model year has enough reports of airbag for a sheet of its own. See every Cruze year.

What this problem usually is

Airbag complaints split into a few kinds. The most common is an airbag warning light that won't go out. Others involve the passenger seat sensor switching the passenger bag off with an adult sitting there, an airbag that didn't deploy in a crash, or one that went off without a crash at all. A large share also come from owners waiting on a recall part.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the occupant sensor (22 reports).

Recalls and investigations

4 recalls on the airbags cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-764Nov 6, 2025
Air Bags:Side/Window

The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Risk, remedy and owner complaints on recall 25V-764

23V-870Dec 21, 2023
Air Bags:Side/Window

The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

Risk, remedy and owner complaints on recall 23V-870

23V-674Sep 20, 2023
Air Bags:Side/Window

The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Risk, remedy and owner complaints on recall 23V-674

14V-372Jun 26, 2014
Air Bags

In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Risk, remedy and owner complaints on recall 14V-372

All 10 recalls on the 2014 Chevrolet Cruze, with the owner complaints on each recalled system

NHTSA investigations into the airbags on the Cruze

RQ13-002opened May 31, 2013
Airbags · model years 2012

Air bag non-deployment. Closed jul 9, 2014, led to recall 13V-023.

None of these investigations covers the 2014 model year.

When it happens

The middle half of failures fell between 24,000 and 98,200 miles, from the 38 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 14, 2016: 7, 2017: 2, 2018: 10, 2019: 5, 2020: 4, 2021: 2, 2022: 3, 2023: 3, 2024: 13, 2025: 1, 2026: 314'157'162'1710'185'194'202'213'223'2313'241'253'26

Is this a known problem?

The manufacturer has sent NHTSA 2 service bulletins or notices for the 2014 Chevrolet Cruze that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“Why is this not resolved with a remedy as yet? It is over six months now. This is unacceptable.”

Filed Jun 7, 2024

“Recall on my car has no remedy and has had a safety recall for 7 months. I have tried to contact both chevy and GM for a solution as I do not feel safe driving my car and they both told me I just have to wait. So now I am unable to drive my car out of fear for the safety of myself and others, and they will provide no solution other than to just wait and allow my car to be unused for an undetermined amount of time.”

Filed Mar 13, 2024

“Recall on the airbag but not showing up in the Chevy dealership and my airbag light has been on for almost 2 years and it shows up on my app that I have a recall”

Filed May 22, 2023

“Cooling issues, replaced the thermostat, water pump, reservoir, still having issues. Was in an accident in 2015 and the airbags didn't go off.”

Filed Mar 12, 2023

Should you keep driving it?

This page can't tell you that. 42 of 67 reports involved a crash and 41 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car