Diagsheet

2015 Chevrolet Cruze · symptom sheet

Infotainment, screen or backup camera fails

  • 25owner reports
  • 50,000median miles
  • 0involved a crash

Newest report Jan 8, 2026 · checked Sep 9, 2026

97 of the 251 complaints on this car are about the electrical system. 25 of those describe infotainment.

Tick what matches of 25 reports

9
2
19

What got replaced

Owners who name the part that was replaced mention the head unit or screen (21 reports).

Recalls and investigations

One recall on the electrical system covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.

16V-502Jul 5, 2016
Electrical System:Ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk and remedy
Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

When it happens

The middle half of failures fell between 36,350 and 80,500 miles, from the 20 reports that gave a mileage.

315
316
417
318
519
120
221
223
125
126

What owners wrote

No report on this problem is short enough to quote in full.

Should you keep driving it?

This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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