2015 Chevrolet Cruze · symptom sheet
Infotainment, screen or backup camera fails
- 25owner reports
- 50,000median miles
- 0involved a crash
Newest report Jan 8, 2026 · checked Oct 2, 2026
98 of the 252 complaints on this car are about the electrical system. 25 of those describe infotainment.
Tick what matches of 25 reports
Infotainment on other Cruze years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (21 reports).
Recalls and investigations
One recall on the electrical system covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.
As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
All 4 recalls on the 2015 Chevrolet Cruze, with the owner complaints on each recalled system
When it happens
The middle half of failures fell between 36,350 and 80,500 miles, from the 20 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 57 service bulletins or notices for the 2015 Chevrolet Cruze that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This Preliminary Information communicates diagnostic tips for a condition of No GPS location on Radio.
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle.
N172097060 Special Coverage Adjustment. Certain vehicles may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone.
53 more on the 2015 Chevrolet Cruze page.
What owners wrote
No report on this problem is short enough to quote in full.
Should you keep driving it?
This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine overheats or leaks coolant 44 reports
- Check engine light or misfire 30 reports
- Traction control or StabiliTrak light comes on 30 reports
- Engine stalls or loses power while driving 29 reports