Diagsheet

Second generation (J400)

2017 Chevrolet Cruze

The most reported problem on the 2017 Chevrolet Cruze is misfire, with 37 complaints, usually around 62,000 miles.

  • 201owner complaints
  • 2recalls
  • 8involved a crash
  • 35,000median miles at failure

Newest report May 20, 2026 · checked Oct 2, 2026

miles

2017 Chevrolet Cruze
Photo: Elise240SX, Wikimedia Commons, CC BY-SA 4.0

What is your Cruze doing?

Each one opens a sheet built from the owner reports of that problem on the 2017 model year.

Is the 2017 Chevrolet Cruze reliable?

The 2017 Chevrolet Cruze has 201 owner complaints on file with NHTSA, close to the median of 178 for 2017 sedans on this site. Of the 6 Cruze model years since 2014, it has the 4th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to the 2016 and 2018
At 20 complaints for each year on the road, the 2017 runs close to the 2016 (23) and above the 2018 (12).
Top problem
No problem dominates. The largest, misfire, covers 37 of the 201 complaints (18%), and stalling is next with 26 (one complaint can fall under more than one problem, so these overlap). A quarter of the 27 owners who gave a mileage for misfire saw it by about 38,000 miles, and half by about 62,000.
Crash, fire and injury reports
15 of the 201 complaints (7%) report a crash, a fire or an injury, about the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 8 reports mention a crash, 6 mention a fire and 5 people were hurt. The most crash reports, 3 of 8, fall under airbag.
Recalls behind the top problems
No recall on file is on the same system as misfire and stalling. For those, the complaints are all there is.
When owners filed
Filings peaked in 2020 at 34 (full calendar years only). In 2025 there were 17. So far in 2026, 5 more have come in.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: check engine light or misfire, 37 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage126 of 201
126 complaints state a mileage. The most, 20, fall between 10,000 and 20,000 miles.
Infotainment, screen or backup camera fails12 reports
Brakes grind, pulse or wear early19 reports1 crash1 fire
Engine failure, knocking or rod bearing15 reports2 fires
Turbo failure or loss of boost12 reports

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2017 Chevrolet Cruze201
        Median 2017 model here (94 vehicles)270
        Median 2017 sedan here (27)178

        201 complaints is 1.3 times fewer than the median 2017 model on this site and about the median for a 2017 sedan. Among the 5 Cruze model years here it ranks 4th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2017 Chevrolet Cruze

        Chevrolet filed 1,233 bulletins and other notices with NHTSA that list the 2017 Chevrolet Cruze. 85 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Check engine light or misfire 23 bulletins · 37 complaints

        • Service bulletin22-NA-007Oct 4, 2025

          This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 ...

        • Service bulletinPIP5812CJan 5, 2023

          This Preliminary information communicates the possibility of dtc p0299 p0234 setting due to oil/moisture cndensate freezing in Turbocharger Wastegate Regulator Solenoid Valve (TCV) during cold weather driving

        21 more on this problem
        • Service bulletin21-NA-124Dec 14, 2022

          This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

        • Service bulletinPIP5697EJul 16, 2020

          This Preliminary information communicates a possible BCM and/or circuit 5985 concern if DTC P0747 sets during engine shut down when the transmission is in park or neutral when no hydraulic/mechanical transmission concerns are present.

        • Service bulletin20NA144Jul 14, 2020

          This technical bulletin provides repair information to correct a customer concern of Check Engine Light Illuminated, DTC P0606 Set in Engine Control Module.

        • Service bulletinPIP5697BMar 30, 2020

          This Preliminary information communicates a possible BCM concern if DTC P0747 sets during engine cranking when the transmission is in park.

        • Service bulletinN192273630-02Mar 12, 2020

          Emission - General Motors has decided to conduct a voluntary emissions recall involving certain 2016-2019 model year diesel engine vehicles.

        • Service bulletin17NA233Feb 11, 2020

          This technical bulletin provides a procedure to correct a condition of an MIL Illuminated with DTC P0446 Set.

        • Service bulletin18NA103Jun 24, 2019

          This Bulletin provides information to correct a customer concern of a siren or whine noise from the in-tank fuel pump at temperatures below -6C or 20F, accompanied by start and stall, no start, loss of power and MIL illuminated.

        • Service bulletinPIP5472FMar 4, 2019

          This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on. A technician may find Diagnostic Trouble Code P050D set as current or history.

        • Service bulletinPIP5151FJul 30, 2018

          This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure.

        • Service bulletinPIP5519AMay 15, 2018

          This Preliminary information communicates the possibility of the timing chain tesnioner gasket being improperly installed or mis-positioned after major engine repairs causing a low engine oil pressure and dtc p06DE.

        Plus 11 older ones not listed here.

        Engine stalls or loses power while driving 7 bulletins · 26 complaints

        • Service bulletin23-NA-021Oct 29, 2024

          This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.

        • Service bulletinPIC5650LSep 6, 2024

          This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on.

        5 more on this problem
        • Service bulletin18-NA-103Aug 3, 2024

          This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.

        • Service bulletinPIP5623Feb 15, 2023

          This Preliminary information communicates that a rotational clicking noise heard after engine shut down is a design characteristic and no repairs should be attempted.

        • Service bulletin18NA103Oct 23, 2020

          This service bulletin provides information to correct a customer concern of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated.

        • Service bulletinPIP5647BAug 20, 2020

          This Preliminary information communicates A vehicle may have a concern of running poor and stalling. No trouble codes may be set referencing this condition. Fuel trims around -20% may be observed on both banks.

        • Service bulletinPIP5483CApr 10, 2019

          This Preliminary information communicates noises are considered to be normal operating characteristics of the vehicle when shut off. It will not impact the designed performance or reliability of the vehicle.

        Brakes grind, pulse or wear early 2 bulletins · 19 complaints

        • Service bulletin070316004DJan 10, 2022

          This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

        • Service bulletin16-NA-223Jul 11, 2016

          This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash.

        Engine failure, knocking or rod bearing 1 bulletin · 15 complaints

        • Service bulletin19NA090Apr 30, 2019

          This informational bulletin explains to the technician to inspect the pistons for damage and not just replace the engine assembly if the pistons are the only cause of damage.

        Engine misfire 12 bulletins · 13 complaints

        • Service bulletin16-NA-383Jun 28, 2024

          This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce ...

        • Service bulletin16-NA-383Mar 13, 2024

          This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to ...

        10 more on this problem
        • Service bulletinPIP5628GAug 10, 2023

          This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

        • Service bulletinPIP5163EMar 30, 2021

          This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by.

        • Service bulletin16NA383Jan 2, 2020

          This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to ...

        • Service bulletinPIP5517COct 8, 2019

          This Preliminary information communicates the following to the dealer. If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings.

        • Service bulletinPIP5657AJun 19, 2019

          This Preliminary information communicates the possibility of a misfire occuring due to a broken center insulator on the spark plug.

        • Service bulletinPIP5353DMay 4, 2018

          This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle or misfire. Technician may find Diagnostic Trouble Code P0300 set in the Engine Control Module.

        • Service bulletinPIP5490DMar 8, 2018

          This Preliminary Information communication provides information to the technician about vehicles that may be running rough with a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Code P0300 set.

        • Service bulletinPIP5472CDec 11, 2017

          This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on. A technician may find Diagnostic Trouble Code P050D set as current or history.

        • Service bulletinPIP5029HFeb 13, 2017

          This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases.

        • Service bulletinPIP5163BNov 15, 2016

          This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by.

        Infotainment, screen or backup camera fails 29 bulletins · 12 complaints

        • Service bulletin18NA325Oct 27, 2020

          This technical bulletin provides repair information to correct a customer concern of infotainment screen appearing too bright at night.

        • Service bulletin20NA093Apr 20, 2020

          This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at Times After Being Turned Off in Settings and no parts should be replaced due to this condition.

        27 more on this problem
        • Service bulletin17NA186Jan 31, 2020

          This Technical bulletin provides a procedure to replace the radio to correct radio personalization settings on the infotainment display and a blank HVAC pop-up selecting HVAC Control settings.

        • Service bulletin17NA045Jun 28, 2019

          This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.

        • Service bulletinPIC6360Apr 16, 2019

          This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle.

        • Service bulletinPIC5953DJun 14, 2018

          This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone.

        • Service bulletin17NA337Feb 26, 2018

          This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.

        • Service bulletin17NA019Feb 16, 2018

          This technical bulletin provides a procedure to reprogram the radio to correct a condition of Apple Carplay Will Not Launch After 1124 Key Cycles and Displays Message Advising to Connect a Supported Device via USB Even Though One is Already Connected due to ...

        • Service bulletin17NA139Dec 5, 2017

          This technical bulletin provides a procedure to reprogram the HMI module to correct a condition of Rear View Camera Guidelines Shifted Off Center due to a software abnormality.

        • Service bulletin17NA386Dec 4, 2017

          This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

        • Service bulletin16NA356Nov 30, 2017

          This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal ...

        • Service bulletinPI1149ANov 28, 2017

          This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.

        Plus 17 older ones not listed here.

        Turbo failure or loss of boost 5 bulletins · 12 complaints

        • Service bulletinPI0653EJan 12, 2018

          This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

        • Service bulletinPIP5418ANov 16, 2017

          This Preliminary Information is to assist in the isolation of a rattle noise from the turbocharger wastegate actuator rod.

        3 more on this problem
        • Service bulletin17-NA-334Oct 1, 2017

          Information on Diesel Engine Soot Deposits at the Variable Turbine Geometry (VGT) Pin Condition Some customers may comment that combustion deposits or soot (1) can be seen coming from the Turbo Actuator Pin/Arm (2).

        • Service bulletinPI0653DSep 19, 2016

          This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and ...

        • Service bulletinPIP5418Aug 23, 2016

          THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH A RATTLE NOISE FROM ENGINE AREA WHILE DRIVING. TECHNICIAN WILL NEED TO CHECK THE TORQUE ON TURBOCHARGER MOUNTING BOLTS.

        Battery dies or the car will not start 6 bulletins · 7 complaints

        • Service bulletinPIP5598DNov 28, 2022

          This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust cam reluctor being out of position.

        • Service bulletinPIP4670JMar 28, 2022

          This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another.

        4 more on this problem
        • Service bulletin21NA268Nov 16, 2021

          This service bulletin provides diagnostic/repair information to correct customer concerns of a Crank No Start or Extended Crank, Malfunction Indicator Lamp (MIL) Illuminated.

        • Service bulletinGCUS-3-914Apr 24, 2017

          16147 01 Customer Satisfaction Program. On certain vehicles, the center high mount stop lamp (CHMSL) fasteners may back off over time and cause a water leak, allowing water to flow into the rear compartment battery tub.

        • Service bulletinPIC4935FFeb 24, 2017

          This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module.

        • Service bulletinGCUS-3-796Dec 14, 2016

          16147 Customer Satisfaction. On certain vehicles, the center high mount stop lamp (CHMSL) fasteners may back off over time and cause a water leak, allowing water to flow into the rear compartment battery tub.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2016: 2, 2017: 10, 2018: 21, 2019: 33, 2020: 34, 2021: 15, 2022: 22, 2023: 26, 2024: 16, 2025: 17, 2026: 52'1610'1721'1833'1934'2015'2122'2226'2316'2417'255'26

        34 complaints came in 2020. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        Recalls that include the 2017 Chevrolet Cruze

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        18V-304May 10, 2018
        Fuel System, Gasoline

        General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

        Risk and remedy
        Risk: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
        Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
        17V-057Jan 26, 2017
        Seats:Front Assembly:Head Restraint

        General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

        Risk and remedy
        Risk: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
        Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

        All 2 recalls on the 2017 Chevrolet Cruze, with the owner complaints on each recalled system

        Guide Buying one used? How to research one car’s history before you pay

        Questions

        What is the most common problem on the 2017 Chevrolet Cruze?

        Misfire, with 37 of the 201 complaints. Owners who gave a mileage for it put the median at about 62,000 miles.

        At what mileage do 2017 Chevrolet Cruze problems start?

        Of the 126 complaints that give a mileage, a quarter came by about 17,000 miles and half by about 35,000.

        Is the 2017 Chevrolet Cruze better or worse than the 2016 and 2018?

        Counted per year on the road, the 2017 has about as many complaints as the 2016 and more complaints than the 2018: 20 a year against 23 and 12.

        How many 2017 Chevrolet Cruze complaints involve a crash, fire or injury?

        15 of them (7%). The typical vehicle on this site is at 6%.

        Is there a recall for misfire on the 2017 Chevrolet Cruze?

        No recall on file for the 2017 Chevrolet Cruze is on the same system as misfire. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.

        Other model years