2023 Tesla Model Y · symptom sheet

Windshield cracks or distorts

42owner reports
1involved a crash

Newest report Sep 21, 2026 · checked Oct 2, 2026

93 of the 1,166 complaints on this car are about the windshield and wipers. 42 of those describe windshield.

No recall on this systemas of Oct 2, 2026

1 crashin 42 reports

Tick what matches of 42 reports

cracked with no impact

a crack spread from the edge

distortion or a wavy view

replaced more than once

insurance or I paid

Windshield on other Model Y years

202126 reports 202342 reports

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2020, 2022, 2024, 2025, 2026.

What this problem usually is

Many windshield complaints are about cracks owners can't explain: a line that starts at the edge of the glass, or a small chip that spreads. Nearly one in five of these complaints mentions it happening again or a second windshield.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the windshield (41 reports).

Recalls and investigations

No recall on the windshield and wipers covers the 2023 model year as of Oct 2, 2026.

When it happens

Too few of these reports state a mileage to give a range.

Is this a known problem?

The manufacturer has sent NHTSA 1 service bulletin or notice for the 2023 Tesla Model Y that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

Service bulletinSB23-17-009Oct 13, 2023
On some Model Y vehicles built at Fremont, the passenger side windshield wiper arm may make a ticking noise when the wiper is in operation. NOTE: The ticking noise does not affect the passenger side windshield wiper performance

What owners wrote

“The windshield fogs up in front of the front facing camera. It can get dirty such that it is not just a matter of waiting for it to defog. During this time the self driving feature is impaired. The camera should be sealed to the window such that it can not fog up on the inside. The date of incident is the day tesla technician cleaned my camera and I learned how fragile this system is.”
Filed Sep 21, 2026

“The automatic windshield wipers will not turn on during rain and mist. Also the wipers will not turn on when there is water and visibility is very poor. For unknow reason the car jammed the brake almost bringing the car to a stop on the freeway on cruise control and nearly caused a pile up.”
Filed Aug 2, 2024

“Windshield wipers put in manual maximum sensitivity mode. During the trip they stopped working multiple times. They just froze. When a manual one time wipe button was pressed wipers menu showed âIIâ manual sensitivity and started working. Selected back manual III sensitivity. Wipers worked for a while and stopped again. SW version: 2024.14.6. Autopilot was not engaged.”
Filed May 28, 2024

“Windshield wipers fail to work properly when in auto mode. Windshield was covered in rain and visibility was reduced to zero. Windshield wipers would not activate to clear the rain. The problem has happened multiple times while raining.”
Filed Mar 24, 2024

Should you keep driving it?

This page can't tell you that. 1 of 42 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Taking it to a shop? How to describe this problem so it gets found