Diagsheet

2021 Tesla Model Y · symptom sheet

Windshield cracks or distorts

  • 25owner reports
  • 0involved a crash

Newest report Jul 31, 2026 · checked Sep 9, 2026

80 of the 1,067 complaints on this car are about the windshield and wipers. 25 of those describe windshield.

Tick what matches of 25 reports

2
1
7
5

What got replaced

Owners who name the part that was replaced mention the windshield (25 reports).

Recalls and investigations

One recall on the windshield and wipers covers the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.

22V-702Sep 19, 2022
Visibility:Power Window Devices And Controls

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Risk and remedy
Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

When it happens

Too few of these reports state a mileage to give a range.

120
321
822
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326

What owners wrote

“The automatic windshield wiper function never works properly. It does not engage even when the windshield is soaked, and often engages when windshield is dry. This reduces visibility so much, that it is sometimes extremely dangerous.”

Filed Dec 18, 2023

“The windshield wipers are difficult to engage. Doing so while driving requires me to take my eyes off the road”

Filed Apr 27, 2023

“The roof glass cracked with no impact and no accident. No chip or missing pieces of glass. Everything is in tack but has cracked”

Filed May 29, 2022

“Tesla’s automatic wipers does not always work and it’s a serious safety concerns. I have videos of the automatic wipers not working during a light and heavy rain and it hindered visibilities on the road. Sometimes I traveled for 2 mins without the wiper sweeping water from the windshield. Due to Tesla’s bully tactics, and retributions, please do not share my name or phone number with Tesla, thank you.”

Filed Apr 9, 2022

Should you keep driving it?

This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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