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2022 Polestar Polestar 2 · recalls

2022 Polestar Polestar 2 recalls

NHTSA lists 4 recalls that include the 2022 Polestar Polestar 2. The newest, 25V-615, was filed Sep 15, 2025 for the backup camera. 2 of them are on the backup camera.

  • 4recalls
  • 3systems
  • 305owner complaints

Newest recall or investigation Aug 28, 2026 · checked Sep 22, 2026

Whether your car is included depends on its VIN, and a finished repair drops it off the list. Check yours at nhtsa.gov/recalls.

Every recall, newest first

25V-615Sep 15, 2025NHTSA 25V615000

Back Over Prevention:Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

209 of the 305 owner complaints on this car cite the backup camera. Symptom sheets that include this system: Infotainment, screen or backup camera fails (253) · Backup camera goes black or freezes (167) · Infotainment screen freezes or goes black (29).

25V-280Apr 25, 2025NHTSA 25V280000

Back Over Prevention:Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

209 of the 305 owner complaints on this car cite the backup camera. Symptom sheets that include this system: Infotainment, screen or backup camera fails (253) · Backup camera goes black or freezes (167) · Infotainment screen freezes or goes black (29).

24V-477Jun 26, 2024NHTSA 24V477000

Equipment:Electrical:Infotainment:Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

No owner complaint on this car cites the equipment. Symptom sheets that include this system: Infotainment, screen or backup camera fails (253) · Backup camera goes black or freezes (167) · Infotainment screen freezes or goes black (29).

21V-110Feb 24, 2021NHTSA 21V110000

Electrical System:Propulsion System:Traction Battery:Management System/Energy Control Module (Bms/Becm):Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Risk: A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Remedy: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

46 of the 305 owner complaints on this car cite the electrical system. Symptom sheets that include this system: Infotainment, screen or backup camera fails (253) · Backup camera goes black or freezes (167) · Infotainment screen freezes or goes black (29).

Complaints with no recall behind them

The systems owners of the 2022 Polestar Polestar 2 complain about most that none of these recalls covers, as of Sep 22, 2026. A problem can be widespread without being a safety defect NHTSA can order fixed.

NHTSA investigations

RQ25-004opened Jul 9, 2025
Backup camera · model years 2021 to 2025

Loss of rear-view camera image. Closed aug 28, 2026, led to recall 25V-615.

NHTSA summary
On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which intended to address rear camera outage conditions. Consumer complaint traffic reporting rear-view camera outages after receiving the remedy for 25V-280prompted the RQ opening. On July 7, 2024, Polestar initiated Recall 24V-477 to address issues with the rear-view camera display in certain Model Year (MY) 2021-2024 Polestar 2 vehicles. According to Polestar, this failure was due to a memory allocation error in the IHU. To address this error, the remedy, provided by an over-the-air (OTA) software update , shortened the retry times of the camera streams and removed the rendering of the map in the driver display during backing events to release the graphic memory for the rear-view camera. On April 25, 2025, Polestar initiated Recall 25V-280 to address similar issues with the rear-view camera display in certain MY 2021-2025 Polestar 2 vehicles. The recall remedy consisted of an OTA software update intended to correct a synchronization error between the Parking Assist Camera (PAC) and the Infotainment Head Unit (IHU). The updated software would maintain the high-speed signal connection between the PAC and IHU, instead of toggling on and off by request. ODI has received two hundred seventy-five (275) Vehicle Owner Question
DP22-005opened Jan 27, 2023
Electrical · model years 2021 to 2022

Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.

NHTSA summary
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

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