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2023 Polestar Polestar 2 · recalls

2023 Polestar Polestar 2 recalls

NHTSA lists 4 recalls that include the 2023 Polestar Polestar 2. The newest, 25V-615, was filed Sep 15, 2025 for the backup camera. 2 of them are on the backup camera.

  • 4recalls
  • 3systems
  • 114owner complaints

Newest recall or investigation Aug 28, 2026 · checked Sep 22, 2026

Whether your car is included depends on its VIN, and a finished repair drops it off the list. Check yours at nhtsa.gov/recalls.

Every recall, newest first

25V-615Sep 15, 2025NHTSA 25V615000

Back Over Prevention:Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

88 of the 114 owner complaints on this car cite the backup camera. Symptom sheets that include this system: Infotainment, screen or backup camera fails (103) · Backup camera goes black or freezes (64).

25V-280Apr 25, 2025NHTSA 25V280000

Back Over Prevention:Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

88 of the 114 owner complaints on this car cite the backup camera. Symptom sheets that include this system: Infotainment, screen or backup camera fails (103) · Backup camera goes black or freezes (64).

24V-477Jun 26, 2024NHTSA 24V477000

Equipment:Electrical:Infotainment:Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

No owner complaint on this car cites the equipment. Symptom sheets that include this system: Infotainment, screen or backup camera fails (103) · Backup camera goes black or freezes (64).

23V-476Jul 12, 2023NHTSA 23V476000

Suspension:Front:Control Arm:Lower Ball Joint

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.

Risk: The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.

1 of the 114 owner complaints on this car cite the suspension system.

Complaints with no recall behind them

The systems owners of the 2023 Polestar Polestar 2 complain about most that none of these recalls covers, as of Sep 22, 2026. A problem can be widespread without being a safety defect NHTSA can order fixed.

NHTSA investigations

RQ25-004opened Jul 9, 2025
Backup camera · model years 2021 to 2025

Loss of rear-view camera image. Closed aug 28, 2026, led to recall 25V-615.

NHTSA summary
On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which intended to address rear camera outage conditions. Consumer complaint traffic reporting rear-view camera outages after receiving the remedy for 25V-280prompted the RQ opening. On July 7, 2024, Polestar initiated Recall 24V-477 to address issues with the rear-view camera display in certain Model Year (MY) 2021-2024 Polestar 2 vehicles. According to Polestar, this failure was due to a memory allocation error in the IHU. To address this error, the remedy, provided by an over-the-air (OTA) software update , shortened the retry times of the camera streams and removed the rendering of the map in the driver display during backing events to release the graphic memory for the rear-view camera. On April 25, 2025, Polestar initiated Recall 25V-280 to address similar issues with the rear-view camera display in certain MY 2021-2025 Polestar 2 vehicles. The recall remedy consisted of an OTA software update intended to correct a synchronization error between the Parking Assist Camera (PAC) and the Infotainment Head Unit (IHU). The updated software would maintain the high-speed signal connection between the PAC and IHU, instead of toggling on and off by request. ODI has received two hundred seventy-five (275) Vehicle Owner Question

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