First generation (KE)
2014 Mazda CX-5
The most reported problem on the 2014 Mazda CX-5 is stalling, with 68 complaints, usually around 60,000 miles.
- 306owner complaints
- 4recalls
- 6involved a crash
- 55,000median miles at failure
Newest report Dec 10, 2025 · checked Oct 2, 2026
What is your CX-5 doing?
Each one opens a sheet built from the owner reports of that problem on the 2014 model year.
Is the 2014 Mazda CX-5 reliable?
The 2014 Mazda CX-5 has 306 owner complaints on file with NHTSA, close to the median of 366 for 2014 SUVs on this site. Of the 13 CX-5 model years since 2014, it has the 3rd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to other model years
- Complaints filed before 2015 aren't in the files this site reads, so the 2014 count runs short and isn't compared with the model years next to it.
- Top problem
- Two problems run close. Stalling has 68 complaints and dead battery has 60, out of 306 in all. A quarter of the 50 owners who gave a mileage for stalling saw it by about 44,000 miles, and half by about 60,000.
- Crash, fire and injury reports
- Only 8 of the 306 complaints (3%) report a crash, a fire or an injury, well under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 6 reports mention a crash and 6 people were hurt. The most crash reports, 3 of 6, fall under brake wear.
- Recalls behind the top problems
- No recall on file is on the same system as stalling, dead battery and infotainment. For those, the complaints are all there is.
- When owners filed
- Filings peaked in 2019 at 66 (full calendar years only). In 2025 there were 4. None has come in so far in 2026. Filings on record start in 2015.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 68 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
306 complaints is about the median for a 2014 model on this site and 1.2 times fewer than the median 2014 SUV. Among the 9 CX-5 model years here it ranks 3rd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2014 Mazda CX-5
Mazda filed 788 bulletins and other notices with NHTSA that list the 2014 Mazda CX-5. 79 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Engine stalls or loses power while driving 3 bulletins · 68 complaints
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally ...
Some customers may expierience one or more of the following: ¯· intermittent no start ¯· engine stall ¯· many DTC's stored ¯· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection.
1 more on this problem
SOME VEHICLES MAY EXPERIENCE THE FOLLOWING SYMPTOMS AT AMBIENT TEMPERATURES BETWEEN APPROX. 14 TO 25 DEGREES F (-4 TO -10 DEGREES C) AFTER A COLD START:UNUSUALLY LONG CRANKING IS NEEDED TO START THE ENGINEENGINE IMMEDIATELY STALLS AFTER START UP;
Battery dies or the car will not start 11 bulletins · 60 complaints
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before ...
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed.
9 more on this problem
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem.
Some customers may complain about: ¯· Intermittent engine no start ¯· Instrument cluster red security indicator light ON ¯· Engine Start/Start Button Amber indicator light flashing ¯· Battery discharge ¯· Electrical relay buzzing noise ¯· DTC B13D3:94 ...
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column.
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern.
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern.
Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery voltage low input.
WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE PREVENTS THE ...
THESE VEHICLES ARE EQUIPPED WITH A PUSH BUTTON START/STOP IGNITION SYSTEM. UNLIKE SOME PREVIOUS MAZDA MODELS (A), THERE IS NO KEY CYLINDER ON THE STEERING COLUMN (B).
Infotainment, screen or backup camera fails 19 bulletins · 52 complaints
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns.
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be caused by: A key in a ...
17 more on this problem
Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.
CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process.
Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software.
When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing.
HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS.
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN ONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT.
SOME VEHICLES MAY EXHIBIT EITHER AN AUDIO SCREEN THAT IS LOCKING-UP (BLACK SCREEN) OR AN INOPERATIVE AUDIO TOUCH SCREEN. IN BOTH CASES HOWEVER, THE AUDIO UNIT SOUND OUTPUT IS NORMAL. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE AUDIO UNIT.
Plus 7 older ones not listed here.
Windshield cracks or distorts 7 bulletins · 28 complaints
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) ...
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
5 more on this problem
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection.
Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield.
Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel.
SOME VEHICLES MAY EXHIBIT A VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS.
Brakes grind, pulse or wear early 7 bulletins · 23 complaints
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ...
Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds.
5 more on this problem
Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine.
IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJECTS, BUMPS, OR ...
20132014 CX5 Squeaking/Grinding noise from rear brakes
SOME VEHICLES MAY EXHIBIT A SQUEAKING / GRINDING NOISE FROM THE REAR BRAKES. THIS NOISE MAY BE CAUSED BY THE WEAR INDICATORS OF PREMATURELY WORN OUTER REAR BRAKE PADS. NOTE: THE INNER REAR BRAKE PADS WILL ONLY SHOW A LITTLE WEAR.
Check engine light or misfire 19 bulletins · 11 complaints
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).
17 more on this problem
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core.
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low.
Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations.
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) ...
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak).
Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion.
Some 2012-2016 Mazda3s, 2013-2015 CX-5s and 2014-2015 Mazda6s may experience the Check Engine Light ON with DTC P0101 and/or P061B and/or driveability problem after reprogramming the PCM using IDS versions 105.02 to 105.04.
Multi-Model - engine runs rough and check engine light on with DTCS P0201 and P0204 or P0202 and P0203
CHECK ENGINE LIGHT ON WITH DTC P0300-P0304
SOME VEHICLES MAY EXPERIENCE AN ENGINE THAT RUNS ROUGH AND THE CHECK ENGINE LIGHT ON WITH DTCS P0201 AND P0204 OR P0202 AND P0203.NOTE:ENGINE MISFIRE RELATED DTCS (P0301, P0302, P0303, P0304) ARE USUALLY STORED AT THE SAME TIME.P0201:00: FUEL INJECTOR ...
Plus 7 older ones not listed here.
Airbag warning light or recall 2 bulletins · 6 complaints
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE
Seat belt or seat problems 11 bulletins · 6 complaints
Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears.
Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (1) while the seat isoccupied.
9 more on this problem
Some vehicles may have a condition where the front of the drivers seat cushion trim comes off the seat frame (as shown below). This is found on vehicles equipped with power seats and leather, leatherette or cloth type seat trim.
Some vehicles may exhibit the driver and/or front passenger side seat warmer(s) malfunction on any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (A) while the seat is occupied.
Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining mechanism of the ...
SOME VEHICLES EQUIPPED WITH A 40:20:40 SPLIT TYPE REAR SEAT MAY BE UNABLE TO LOWER THE REAR SEATBACK (A) WHEN PULLING THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES.
FRONT POWER SEATS DO NOT SLIDE BACK AND FORTH. SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE.
SOME VEHICLES MAY EXHIBIT AN INOPERATIVE SEAT WARMER (OR SEAT HEATER) ON THE DRIVER AND/OR PASSENGER SEAT. WHEN WEIGHT IS APPLIED TO THE SEAT, PART OF THE HEATER ELEMENT WIRE MAY COME OUT OF POSITION AND BECOME BENT.
SOME VEHICLES MAY EXHIBIT A FRAYED FRONT SEAT BACK TRIM, WHICH CAUSES A POOR APPEARANCE CONCERN. THIS MAY OCCUR UNDER SPECIAL CONDITIONS WHERE THE CUSTOMER RUBS AGAINST THE SEAT BACK TRIM WHEN ENTERING OR EXITING THE VEHICLE.
SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE FRONT SEAT BACK TRIM IS COMING APART AT THE SEAMS. THIS CONDI-TION IS CAUSED BY INSUFFICIENT SEWING STRENGTH IN THE SEAMS. THE SEWING METHOD HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.
SOME CUSTOMERS MAY COMPLAIN THAT THE DRIVER SIDE SEATBACK RECLINING POSITION SEEMS TO CHANGE BY ITSELF. THIS MAY BE CAUSED UNKNOWINGLY BY THE CUSTOMER WHEN THEY EXIT THE VEHICLE.
Complaints filed by year
66 complaints came in 2019. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2014 Mazda CX-5
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk and remedy
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Risk and remedy
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Risk and remedy
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Risk and remedy
Remedy: Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
All 4 recalls on the 2014 Mazda CX-5, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2014 Mazda CX-5?
Stalling, with 68 of the 306 complaints. Owners who gave a mileage for it put the median at about 60,000 miles.
At what mileage do 2014 Mazda CX-5 problems start?
Of the 215 complaints that give a mileage, a quarter came by about 34,000 miles and half by about 55,000.
How many 2014 Mazda CX-5 complaints involve a crash, fire or injury?
8 of them (3%). The typical vehicle on this site is at 6%.
Is there a recall for stalling on the 2014 Mazda CX-5?
No recall on file for the 2014 Mazda CX-5 is on the same system as stalling. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.