2014 Mazda CX-5 · symptom sheet

Battery dies or the car will not start

60owner reports
65,000median miles
$150median quote
0involved a crash

Newest report Mar 19, 2024 · checked Oct 2, 2026

128 of the 306 complaints on this car are about the electrical system. 60 of those describe dead battery. Only stalling is reported more often on this car.

No recall on this systemas of Oct 2, 2026

No crash reportedin 60 reports

Tick what matches of 60 reports

dead after sitting a day or two

needed a jump start

battery replaced more than once

warning lights or messages

the dealer found a drain

the dealer found nothing

Dead battery on other CX-5 years

No other CX-5 model year has enough reports of dead battery for a sheet of its own. See every CX-5 year.

What this problem usually is

These owners walk out to a car that's dead. Some find it drained after sitting only a day or two, some need a jump start every week, and some have had the battery replaced more than once without the problem going away. A good number describe the dealer testing the battery, calling it fine, and sending them home.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the battery (60 reports).

Recalls and investigations

No recall on the electrical system covers the 2014 model year as of Oct 2, 2026.

What owners paid

5 of the 60 reports quote a price. Each dot is one quote. The middle half runs $145 to $600.

$145$150$600

$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 47,000 and 89,000 miles, from the 42 reports that gave a mileage.

Is this a known problem?

The manufacturer has sent NHTSA 12 service bulletins or notices for the 2014 Mazda CX-5 that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

Service bulletinSA-041-26Jun 19, 2026
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before ...
Service bulletinSA-061-25Dec 17, 2025
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed.
Service bulletin01-003-21-3776Jan 26, 2021
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem.
Service bulletinMT-004-19Nov 20, 2019
Some customers may complain about: ¯· Intermittent engine no start ¯· Instrument cluster red security indicator light ON ¯· Engine Start/Start Button Amber indicator light flashing ¯· Battery discharge ¯· Electrical relay buzzing noise ¯· DTC B13D3:94 ...

8 more on the 2014 Mazda CX-5 page.

What owners wrote

“Car wonât turn off when you push the start/stop button. Have to turn it on and off several times shifting gears to get it to turn off. Then it drains your battery thus causing other issues.”
Filed Jul 30, 2022

“The IGNITION DOES NOT TURN OFF WHEN PRESSING START / STOP BUTTON. So you can't even turn the car off more then 1/2 the time. You have to disconnect the battery.”
Filed Jul 20, 2021

“When I put the car in park and push the button to shut it off only the engine shuts down. The auxiliary power (radio, etc) stays on and drains the battery. I have to restart it and drive it around, sometimes many times, before it will finally shut down. I looked online and found tons of complaints with many model years of this car for this same issue. Why is Mazda not doing a recall to fix this known issue?”
Filed May 22, 2021

Should you keep driving it?

This page can't tell you that. 0 of 60 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Taking it to a shop? How to describe this problem so it gets found