2014 Mazda CX-5 · symptom sheet
Engine stalls or loses power while driving
- 68owner reports
- 60,000median miles
- $200median quote
- 0involved a crash
Newest report Jun 9, 2024 · checked Sep 9, 2026
172 of the 306 complaints on this car are about the electrical system. 68 of those describe stalling, which makes it the most reported problem on the 2014 CX-5.
Tick what matches of 68 reports
What got replaced
Owners who name the part that was replaced mention the battery (31 reports).
Recalls and investigations
One recall on the electrical system covers the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Risk and remedy
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
What owners paid
5 of the 68 reports quote a price. Each dot is one quote. The middle half runs $150 to $600.
When it happens
The middle half of failures fell between 44,300 and 80,000 miles, from the 50 reports that gave a mileage.
What owners wrote
“Car fails to shut off completely. The motor stops, but the electronics (dash, radio, etc.) and things like the A/C still are on. Searching forums shows it is a faulty gear shift sensor that detects that the car is in park.”
Filed Jun 9, 2024
“We have had numerous times that the vehicle ignition system will not turn off after pushing the stop button. The motor will stop but the ignition and radio system stay on. The car must be restarted(sometimes numerous times) and shut down before the ignition system shuts down. I have seen many other owner's complaints about this same problem on (carcomplaints .com).”
Filed Aug 8, 2023
“The vehicle remains ON when you hit the turn off switch. Sometimes it takes several jiggles of the gear shifter to turn it off. I reported it to Mazda and they said that they can't do anything. Seems to be a common issue: https://www.reddit.com/r/cars/comments/b77yli/my_2014_mazda_cx5_wont_turn_off_kind_of/ Thankfully, my car is still operating but I would like it to shut off every time the first time.”
Filed Nov 29, 2022
“There is a defect that leads to the car not turning off property. Reading on various forums, it seems this is a very common problem in Mazda CX-5s. I have spent over $1500 recently on this car, and now this? My battery dies overnight because the car doesn't not fully shut down in park. Again, this is all over the forums. People are getting stranded. It's terribly unsafe.”
Filed Nov 13, 2022
Should you keep driving it?
This page can't tell you that. 0 of 68 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Battery dies or the car will not start 60 reports
- Infotainment, screen or backup camera fails 52 reports
- Windshield cracks or distorts 28 reports