Third generation (KM) · first-year watch
2026 Mazda CX-5, day 157
- 14complaints since Apr 28, 2026
- 0recalls
- 0involved a crash
Newest report Sep 3, 2026 · checked Oct 2, 2026
Changed since August
- 1 new complaint in September.
- Nothing filed yet on sticky steering, transmission failure, engine failure or fire.
- 57th most complaints of the 79 2026 models on this site.
What's been reported
NHTSA's own component codes. One report can cite several.
- Other6
- Electrical5
- Windshield and wipers3
- Equipment1
- Backup camera1
- Collision avoidance1
- Brakes1
- Transmission and drivetrain1
Problems so far
- Infotainment, screen or backup camera fails 10 reports
Recent reports
“Have a cracked windshield from a chip near the wiper area Mazda says needs to be replaced But they are on National back order Was told that when the windshield caves in or collapses Then an emergency order can be put in”
Filed Aug 7, 2026
“SOS sounds at random Telemetry not working comes up at random Touchscreen on infotainment freezes”
Filed Jul 16, 2026
“Three Loud Beeps on Startup. Car in Park, Doors Closed Seat Belt On No passengers Three Single Tone Loud Beeps are coming from right front speaker only. Concerned for unknown potential system(s) failure”
Filed May 7, 2026
At a glance
- Next to the 2024
- The 2026 is too new for a fair per-year comparison. It has 14 complaints so far; the 2024, on sale longer, has 44.
- Top problem
- Infotainment is the one problem with a cluster of reports here: 10 of the 14 complaints (71%). Too few of the infotainment reports give a mileage to say when it starts.
- Crash, fire and injury reports
- None of the 14 complaints reports a crash, a fire or an injury.
- Recalls behind the top problems
- There's no recall on file for this model year, so the problems above are owner complaints with no campaign behind them.
- When owners filed
- Every complaint so far came in during 2026.
Service bulletins for the 2026 Mazda CX-5
Mazda filed 72 bulletins and other notices with NHTSA that list the 2026 Mazda CX-5. 16 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 16 bulletins · 10 complaints
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1.
14 more on this problem
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or ...
DESCRIPTION Some vehicles may exhibit a warning message, “Vehicle Network Malfunction,” displayed on the Instrument Cluster during engine start or while driving (IG-ON).
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-018/26 05/20/26 and 03/17/26 DESCRIPTION Some customers may experience Apple CarPlay/Android Auto does not connect by wireless or USB connection.
UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 16-004/26 05/19/26 and 05/06/2026 DESCRIPTION The release notes outlined below provide an overview of bug fixes, feature improvements, and updates ...
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code.
DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.
DESCRIPTION Some customers may experience one or more of the following symptoms: The profile cannot be switched to the Guest Account on the Mazda Connect screen.
Infotaintment center display and connected vehicle improper operation. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red.
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-018/26 03/17/26 DESCRIPTION Some customers may experience Apple CarPlay/Android Auto does not connect by wireless or USB connection.
DESCRIPTION Some vehicles may experience the symptoms mentioned below, which can be improved with the latest CDC and DCM software updates.
Plus 4 older ones not listed here.
Recalls
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
No recalls on file for this model year.
Guide Seeing this on your own car? How to file a complaint with NHTSA
The log
Complaints by the month NHTSA received them, newest first. Blue bars mark a month with a recall or an investigation.
Questions
What is the most common problem on the 2026 Mazda CX-5?
Infotainment, with 10 of the 14 complaints.
How many 2026 Mazda CX-5 complaints involve a crash, fire or injury?
None of the 14 complaints reports one.
Is there a recall for infotainment on the 2026 Mazda CX-5?
No recall on file for the 2026 Mazda CX-5 is on the same system as infotainment. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.