2018 Jeep Renegade · symptom sheet
Infotainment, screen or backup camera fails
- 96owner reports
- 24,000median miles
- $1,700median quote
- 0involved a crash
Newest report Sep 9, 2026 · checked Oct 2, 2026
211 of the 442 complaints on this car are about the electrical system. 96 of those describe infotainment. Only stalling is reported more often on this car.
Narrower sheets: Backup camera goes black or freezes (35 reports) · Infotainment screen freezes or goes black (25 reports)
Tick what matches of 96 reports
Infotainment on other Renegade years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (85 reports), the camera (44 reports) and the software (4 reports).
Recalls and investigations
One recall on the electrical system covers the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
All 2 recalls on the 2018 Jeep Renegade, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Renegade
Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.
None of these investigations covers the 2018 model year.
What owners paid
11 of the 96 reports quote a price. Each dot is one quote. The middle half runs $1,500 to $2,000.
When it happens
The middle half of failures fell between 5,000 and 50,000 miles, from the 25 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 22 service bulletins or notices for the 2018 Jeep Renegade that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
SOS and Assistance Call Not Working After Radio Exchange Unit Installed
Apple CarPlay Does Not Work Or Not Connecting
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance.
18 more on the 2018 Jeep Renegade page.
What owners wrote
“in less than 50,000 miles my screen/radio unit that controls many features of the vehicle including heat/ac, rear camera view and radio/navigation tools, has stopped working completely. I'm seeing so many people having the same exact issue. Jeep would not help me with this issue without me paying a huge service fee to even confirm that it is broken.”
Filed Sep 26, 2024 · 50,000 miles
“inspected radio and verified radio is delaminating on top off screen. Will need to replace radio”
Filed Mar 13, 2024
“Infotainment system constantly cuts out and freezes at random times with any phone connected to it. It takes 5-10 minutes to restart and you are unable to access and vehicle settings or the radio/navigation”
Filed Oct 18, 2023
“when going in reverse the camera on the screen is either blank with the words at the bottom or have a distorted video. When in idle fans will constantly run when fluids are good, engine will do a rough idle, shut off! but will start back up”
Filed Jul 31, 2023
Should you keep driving it?
This page can't tell you that. 0 of 96 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 170 reports
- Burns oil or oil level rises 70 reports