2018 Jeep Renegade · symptom sheet

Infotainment, screen or backup camera fails

95owner reports
24,000median miles
$1,700median quote
0involved a crash

Newest report Jul 13, 2026 · checked Sep 9, 2026

210 of the 441 complaints on this car are about the electrical system. 95 of those describe infotainment. Only stalling is reported more often on this car.

Tick what matches of 95 reports

screen goes black or freezes

backup camera shows nothing

CarPlay or Android Auto drops

the radio or volume acts on its own

a software update did not fix it

What got replaced

Owners who name the part that was replaced mention the head unit or screen (84 reports), the camera (43 reports) and the software (4 reports).

Recalls and investigations

One recall on the electrical system covers the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.

18V-524Aug 9, 2018

Electrical System:Wiring:Front Underhood

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk and remedy

Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

NHTSA investigations into the electrical system on the Renegade

RQ15-004opened Jul 24, 2015

Electrical · model years 2015

Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.

NHTSA summary

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and

None of these investigations covers the 2018 model year.

What owners paid

11 of the 95 reports quote a price. Each dot is one quote. The middle half runs $1,500 to $2,000.

$1,500$1,700$2,000

$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 5,000 and 50,000 miles, from the 25 reports that gave a mileage.

118

1119

1020

421

522

823

3524

1725

426

What owners wrote

“in less than 50,000 miles my screen/radio unit that controls many features of the vehicle including heat/ac, rear camera view and radio/navigation tools, has stopped working completely. I'm seeing so many people having the same exact issue. Jeep would not help me with this issue without me paying a huge service fee to even confirm that it is broken.”
Filed Sep 26, 2024 · 50,000 miles

“inspected radio and verified radio is delaminating on top off screen. Will need to replace radio”
Filed Mar 13, 2024

“Infotainment system constantly cuts out and freezes at random times with any phone connected to it. It takes 5-10 minutes to restart and you are unable to access and vehicle settings or the radio/navigation”
Filed Oct 18, 2023

“when going in reverse the camera on the screen is either blank with the words at the bottom or have a distorted video. When in idle fans will constantly run when fluids are good, engine will do a rough idle, shut off! but will start back up”
Filed Jul 31, 2023

Should you keep driving it?

This page can't tell you that. 0 of 95 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.