2018 Jeep Renegade · symptom sheet
Infotainment screen freezes or goes black
- 25owner reports
- 0involved a crash
Newest report Jan 22, 2026 · checked Sep 19, 2026
25 of the 95 reports of infotainment on the 2018 Renegade describe screen freezing.
Part of Infotainment, screen or backup camera fails (95 reports) · also: backup camera failure
Tick what matches of 25 reports
What got replaced
Owners who name the part that was replaced mention the head unit or screen (25 reports) and the software (3 reports).
Recalls and investigations
One recall on the electrical system covers the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA investigations into the electrical system on the Renegade
Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.
NHTSA summary
None of these investigations covers the 2018 model year.
When it happens
Too few of these reports state a mileage to give a range.
What owners wrote
“Radio display screen stopped working. Black screen. Back-up camera rendered unusable. Upon further research, this appears to be a common and expensive issue for Jeep Renegades that should be looked into by Jeep.”
Filed Oct 16, 2024
“The screen of the radio is going black, showing lines. Cannot view what is one the screen”
Filed Aug 23, 2024
“Navigation screen not working Reboot by disconnecting battery Temporarily fixes problem Worsening screen problems”
Filed Aug 10, 2024
“Screen went completely black. Does not work. Backup camera now useless. Cannot use any of the function on the screen because it is all black.”
Filed Jul 12, 2024
Should you keep driving it?
This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Engine stalls or loses power while driving 170 reports
- Burns oil or oil level rises 70 reports