2018 Jeep Renegade · symptom sheet
Infotainment screen freezes or goes black
- 25owner reports
- 0involved a crash
Newest report Jan 22, 2026 · checked Oct 2, 2026
25 of the 96 reports of infotainment on the 2018 Renegade describe screen freezing.
Part of Infotainment, screen or backup camera fails (96 reports) · also: backup camera failure
Tick what matches of 25 reports
Screen freezing on other Renegade years
No other Renegade model year has enough reports of screen freezing for a sheet of its own. See every Renegade year.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (25 reports) and the software (3 reports).
Recalls and investigations
One recall on the electrical system covers the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
All 2 recalls on the 2018 Jeep Renegade, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Renegade
Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.
None of these investigations covers the 2018 model year.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2018 Jeep Renegade that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes.
What owners wrote
“Stereo Head Unit screen went black. It started "glitchy" with streaks but eventually went black. No use of the rear back up camera or any functions on the head unit... climate control, radio, setting, etc. I have seen online that this is common and I do not think it is right for a consumer to spend well over a 1000 to replace it. This is not a "wear" part. Disapointed in the quality of components in my Renegade.”
Filed Aug 12, 2025
“Radio display screen stopped working. Black screen. Back-up camera rendered unusable. Upon further research, this appears to be a common and expensive issue for Jeep Renegades that should be looked into by Jeep.”
Filed Oct 16, 2024
“The screen of the radio is going black, showing lines. Cannot view what is one the screen”
Filed Aug 23, 2024
“Navigation screen not working Reboot by disconnecting battery Temporarily fixes problem Worsening screen problems”
Filed Aug 10, 2024
Should you keep driving it?
This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 170 reports
- Burns oil or oil level rises 70 reports