Diagsheet

2018 Jeep Renegade · symptom sheet

Backup camera goes black or freezes

  • 34owner reports
  • 15,000median miles
  • 0involved a crash

Newest report Jul 13, 2026 · checked Sep 19, 2026

34 of the 95 reports of infotainment on the 2018 Renegade describe backup camera failure.

Part of Infotainment, screen or backup camera fails (95 reports) · also: screen freezing

Tick what matches of 34 reports

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What got replaced

Owners who name the part that was replaced mention the camera (34 reports) and the head unit or screen (32 reports).

Recalls and investigations

One recall on the electrical system covers the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.

18V-524Aug 9, 2018
Electrical System:Wiring:Front Underhood

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk and remedy
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

NHTSA investigations into the electrical system on the Renegade

RQ15-004opened Jul 24, 2015
Electrical · model years 2015

Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.

NHTSA summary
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and

None of these investigations covers the 2018 model year.

When it happens

Too few of these reports state a mileage to give a range.

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What owners wrote

“Screen went completely black. Does not work. Backup camera now useless. Cannot use any of the function on the screen because it is all black.”

Filed Jul 12, 2024

“The radio head unit (display monitor) has failed. I can not use backup camera, safety and security alerts. This problem is common across all Jeep renegades. No recall has been provided. These units cost $2,000 to replace at the dealer.”

Filed Jun 22, 2024

“Fan inside stereo has stopped working causing stereo screen to overheat and go black. Screen is hot to touch. No back up camera visible or any other controls. Have taken it into Jeep to be looked at and all the do is confirm the issue. $2000 to replace!”

Filed Jun 12, 2024

“The screen is not working half the time which controls heat, back up camera and basically everything! Have been online researching and this is happening to many people there needs to be a recall!”

Filed Jun 8, 2024

Should you keep driving it?

This page can't tell you that. 0 of 34 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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