Diagsheet

2015 Jeep Renegade · symptom sheet

Infotainment, screen or backup camera fails

  • 25owner reports
  • 35,000median miles
  • 0involved a crash

Newest report Dec 9, 2024 · checked Oct 2, 2026

211 of the 511 complaints on this car are about the electrical system. 25 of those describe infotainment.

1 recall on this systemcovering the 2015 model year
No crash reportedin 25 reports
NHTSA investigation1 covering the 2015

Tick what matches of 25 reports

9
6
17
6

Infotainment on other Renegade years

201525 reports201725 reports201896 reports

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016.

What this problem usually is

Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the head unit or screen (20 reports), the camera (6 reports) and the software (6 reports).

Recalls and investigations

One recall on the electrical system covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.

15V-508Aug 12, 2015
Electrical System:Cybersecurity

The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Risk, remedy and owner complaints on recall 15V-508

All 4 recalls on the 2015 Jeep Renegade, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the Renegade

RQ15-004opened Jul 24, 2015
Electrical · model years 2015

Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.

When it happens

The middle half of failures fell between 19,748 and 56,600 miles, from the 21 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 2, 2016: 4, 2017: 6, 2018: 3, 2019: 2, 2020: 2, 2021: 1, 2022: 1, 2023: 1, 2024: 32'154'166'173'182'192'201'211'221'233'24

Is this a known problem?

The manufacturer has sent NHTSA 16 service bulletins or notices for the 2015 Jeep Renegade that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

12 more on the 2015 Jeep Renegade page.

What owners wrote

“The backup safety camera screen that is also used for the radio and Bluetooth intermittently goes black which disconnects any calls, and doesn’t display the backup safety camera.”

Filed Jun 30, 2024

Should you keep driving it?

This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car