2018 Jeep Cherokee · symptom sheet
Multiple warning lights come on at once
- 102owner reports
- 37,000median miles
- 1involved a crash
Newest report Apr 28, 2026 · checked Sep 9, 2026
321 of the 683 complaints on this car are about the electrical system. 102 of those describe warning lights. Only stalling is reported more often on this car.
Tick what matches of 102 reports
What got replaced
Owners who name the part that was replaced mention the wiring (9 reports) and the battery (3 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA investigations into the electrical system on the Cherokee
Electronic parking brake water ingress. Closed oct 29, 2023.
NHTSA summary
Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.
NHTSA summary
Electronic ignition failure and gas fume. Closed nov 3, 1976.
NHTSA summary
None of these investigations covers the 2018 model year.
When it happens
The middle half of failures fell between 24,500 and 43,000 miles, from the 65 reports that gave a mileage.
What owners wrote
“Was driving and "Service 4wd" came on, no change in the driving, then went off and comes back. Now I'm getting "Service shifter" no change in the driving but all the lights on the shifter (P, R, N, D, +/-) are all red and display won't move from Service shifter.”
Filed Jan 13, 2023
“As I am driving the service shifter notification comes on and all my shifter lights come one and I canât see the dash board. I have to pull over and turn the engine off to cut it back on. This is an ongoing issue Jeep says they didnât find anything or I just need my oil changed.”
Filed Dec 13, 2022
“All LEDs on shifter light up and and "Service Shifter" appears on dashboard screen. This happens every few hundred mile and could result on transmission locking out. Apparently this dangerous and is a very common problem that should be a factory recall.”
Filed Sep 15, 2022
“This vehicle had a recall for the shifter. It went in for the recall but not long after the shifter lights are back. Every time we drive the shifter lights come on. Went back and the dealer will not fix the problem.”
Filed Aug 19, 2022
Should you keep driving it?
This page can't tell you that. 1 of 102 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Engine stalls or loses power while driving 133 reports
- Infotainment, screen or backup camera fails 49 reports
- Brakes grind, pulse or wear early 36 reports
- Burns oil or oil level rises 34 reports
- Transmission shudders, slips or shifts hard 29 reports
- Battery dies or the car will not start 28 reports