2017 Hyundai Tucson · symptom sheet
Doors, latches or locks fail
- 30owner reports
- 69,470median miles
- 0involved a crash
Newest report May 28, 2026 · checked Sep 19, 2026
56 of the 1,084 complaints on this car are about the structure. 30 of those describe door latch.
Tick what matches of 30 reports
What got replaced
Owners who name the part that was replaced mention the handle (14 reports), the latch (10 reports) and the actuator (3 reports).
Recalls and investigations
One recall on the structure covers the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Risk and remedy
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
NHTSA investigations into the structure on the Tucson
Hyundai and kia abs module fires. Open.
NHTSA summary
None of these investigations covers the 2017 model year.
When it happens
The middle half of failures fell between 49,000 and 75,000 miles, from the 10 reports that gave a mileage.
What owners wrote
“Rear passenger door will not open without manually adjusting the internal door handle components with a screwdriver (or similar tool). This poses a huge safety risk, trapping a passenger in the vehicle. I am in the process of having the door repaired, but this issue has been recalled on other models and the cost of repair should not be on the consumer, since it is a known defect.”
Filed Sep 1, 2023
“Rear drivers side door will not open. Difficult to access kid in car seat. It has not been taken to dealer yet, BUT itâs a common and expensive failure of door latch discussed online.”
Filed Jun 17, 2023
“Rear door on driver side suddenly won't open from inside or outside. The electric locks can be heard locking and unlocking but door handles do nothing. There are no messages or alerts. The concern is not being able to get someone out in the event of an emergency. There are many complaints about door actuator failures on the internet on several Hyundai models.”
Filed Mar 28, 2023
“The door latch (handle) on the rear driver side door is unable to open the door from the interior or exterior of the vehicle.”
Filed Oct 9, 2022
Should you keep driving it?
This page can't tell you that. 0 of 30 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Engine failure, knocking or rod bearing 263 reports
- Engine stalls or loses power while driving 247 reports
- Check engine light or misfire 168 reports
- Burns oil or oil level rises 154 reports
- Transmission shudders, slips or shifts hard 138 reports
- Engine rattles or ticks 57 reports
- Brakes grind, pulse or wear early 48 reports
- Loses power when accelerating 48 reports
- Turbo failure or loss of boost 35 reports
- Engine leaks oil 30 reports