2017 Hyundai Tucson · symptom sheet
Doors, latches or locks fail
- 30owner reports
- 69,470median miles
- 0involved a crash
Newest report May 28, 2026 · checked Oct 2, 2026
56 of the 1,087 complaints on this car are about the structure. 30 of those describe door latch.
Tick what matches of 30 reports
Door latch on other Tucson years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026.
What this problem usually is
Door complaints sound minor until you read them. The most common is a "door ajar" warning with every door shut. Others describe a door that won't open from inside, one that won't latch at all, locks that cycle on their own, and occasionally a door that opened while the car was moving.
What got replaced
Owners who name the part that was replaced mention the handle (14 reports), the latch (10 reports) and the actuator (3 reports).
Recalls and investigations
One recall on the structure covers the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles.
All 3 recalls on the 2017 Hyundai Tucson, with the owner complaints on each recalled system
NHTSA investigations into the structure on the Tucson
Hyundai and kia abs module fires. Open.
None of these investigations covers the 2017 model year.
When it happens
The middle half of failures fell between 49,000 and 75,000 miles, from the 10 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2017 Hyundai Tucson that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Certain Elantra (AD/ADa) and Tucson (TL) vehicles may experience an internal or external door handle being inoperative or requiring repeated attempts to open the door. If this condition occurs, replace the affected door latch.
What owners wrote
“Rear passenger door will not open without manually adjusting the internal door handle components with a screwdriver (or similar tool). This poses a huge safety risk, trapping a passenger in the vehicle. I am in the process of having the door repaired, but this issue has been recalled on other models and the cost of repair should not be on the consumer, since it is a known defect.”
Filed Sep 1, 2023
“Rear drivers side door will not open. Difficult to access kid in car seat. It has not been taken to dealer yet, BUT itâs a common and expensive failure of door latch discussed online.”
Filed Jun 17, 2023
“Rear door on driver side suddenly won't open from inside or outside. The electric locks can be heard locking and unlocking but door handles do nothing. There are no messages or alerts. The concern is not being able to get someone out in the event of an emergency. There are many complaints about door actuator failures on the internet on several Hyundai models.”
Filed Mar 28, 2023
“The door latch (handle) on the rear driver side door is unable to open the door from the interior or exterior of the vehicle.”
Filed Oct 9, 2022
Should you keep driving it?
This page can't tell you that. 0 of 30 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine failure, knocking or rod bearing 265 reports
- Engine stalls or loses power while driving 248 reports
- Check engine light or misfire 169 reports
- Burns oil or oil level rises 154 reports
- Transmission shudders, slips or shifts hard 138 reports
- Engine rattles or ticks 57 reports
- Brakes grind, pulse or wear early 48 reports
- Loses power when accelerating 48 reports
- Turbo failure or loss of boost 35 reports
- Engine leaks oil 30 reports
- Delay or no response when I press the gas 27 reports