Fourth generation (NX4, LWB, US, spec) · first-year watch
2025 Hyundai Tucson Hybrid, day 706
- 139complaints since Oct 26, 2024
- 3recalls
- 5involved a crash
- 5,987median miles at failure
Newest report Sep 24, 2026 · checked Oct 2, 2026
Changed since August
- 6 new complaints in September, mostly about electrical, wheels and lane keeping.
- Nothing filed yet on sticky steering, transmission failure, engine failure or fire.
- 15th most complaints of the 36 2025 models on this site.
What is your Tucson Hybrid doing?
Each one opens a sheet built from the owner reports of that problem on the 2025 model year.
What's been reported
NHTSA's own component codes. One report can cite several.
- Collision avoidance88
- Electrical52
- Lane keeping25
- Other25
- Speed control23
- Backup camera9
- Brakes9
- Engine7
Problems so far
- Infotainment, screen or backup camera fails 48 reports
- Adaptive cruise or lane keeping misbehaves 28 reports
- Forward collision warning goes off or the camera drops out 28 reports
- Brakes on its own (automatic emergency braking) 26 reports
- Multiple warning lights come on at once 16 reports
- Hybrid or EV system warning, loss of power 12 reports
- Brakes grind, pulse or wear early 9 reports
- Battery dies or the car will not start 6 reports
Recent reports
“Cluster information panel failed after software update was already completed. Update completed at approximately 8500 miles, failure happened at just under 15,000 miles. Currently in the shop having entire cluster panel replaced.”
Filed Aug 25, 2026
“Hybrid System Failure at 4,052 miles. HPCU replaced. Issues remain. Recommending replacement of hybrid battery. DTC codes: P1A9096, P0B3B00, P0A0A12 Dealership has all the maintenance records as this is still unresolved and vehicle remains there.”
Filed Sep 11, 2025
“I think when its hot like in illinois its been super hot the screen keeps going black!! I can't see the dashboard i called my hyundai dealership will get it looked at seems like I am not the only one dealing with this issue. Main screen on left goes black or it has problem logos on it randomly.”
Filed Jun 30, 2025
“If someone is making a right turn in front of me and I am on the brakes already slowing down The emergency braking will engage and lock the brakes to stop it It does not seem to detect the fact the car is making a turn that will be complete before you are up to them. This has happened 4 times now and I have almost been rear ended. I can duplicate it pretty much whenever I want and capture it on my dash cam”
Filed Jun 20, 2025
At a glance
- Next to the 2024
- The 2025 is too new for a fair per-year comparison. It has 139 complaints so far; the 2024, on sale longer, has 46.
- Top problem
- Infotainment leads with 48 of the 139 complaints (35%), ahead of driver assist at 28. Too few of the infotainment reports give a mileage to say when it starts.
- Crash, fire and injury reports
- 10 of the 139 complaints (7%) report a crash, a fire or an injury, about the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 5 reports mention a crash, 1 mentions a fire and 5 people were hurt. The most crash reports, 3 of 5, fall under false collision warning.
- Recalls behind the top problems
- Infotainment has a recall on the same system (26V-047 and 26V-400). Driver assist and false collision warning have none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Complaints are still climbing. 2025 brought 84, the most of any year so far. So far in 2026, 52 more have come in.
Service bulletins for the 2025 Hyundai Tucson Hybrid
Hyundai filed 28 bulletins and other notices with NHTSA that list the 2025 Hyundai Tucson Hybrid. 8 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 1 bulletin · 48 complaints
Certain vehicles (See Applicable Vehicles List below) equipped with the 12-inch instrument cluster display and separate Instrument Cluster Module require software verification PRIOR to odometer mileage writing.
Hybrid or EV system warning, loss of power 7 bulletins · 12 complaints
Some Tucson (NX4, NX4A, NX4M), Tucson Hybrid (NX4 HEV), and Tucson Plug-In Hybrid (NX4 PHEV) vehicles may exhibit a 12-volt battery drain due to the passive entry feature of the Digital Key 2 premium causing repeated wakeup of the vehicle.
Some Palisade (LX2), Tucson (NX4), and Tucson Hybrid (NX4 HEV) vehicles may experience battery drain due to continuous operation of the cooling fan after vehicle ignition has been turned off, potentially resulting in a no-start condition.
5 more on this problem
Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles equipped with the 1.6T-GDI Gamma II engine may set DTC P04DB00 (Crankcase Ventilation System Disconnected).
Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may exhibit a condition where the Oil Pump Unit (OPU) prevents the Ready Lamp from turning on. Some vehicles may also display DTC U100787 (malfunction on CAN communication).
Certain Tucson Hybrid (NX4 HEV), Tucson Plug-in Hybrid (NX4 PHEV), Tucson (NX4), and Tucson (NX4M) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented.
Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented.
Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may experience a battery discharge due to a logic error within the Central Communication Unit (CCU).
Recalls
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk and remedy
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 304. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 25, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
Risk and remedy
Remedy: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk and remedy
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 293. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 28, 2026.
All 3 recalls on the 2025 Hyundai Tucson Hybrid, with the owner complaints on each recalled system
Guide Seeing this on your own car? How to file a complaint with NHTSA
The log
Complaints by the month NHTSA received them, newest first. Blue bars mark a month with a recall or an investigation.
Questions
What is the most common problem on the 2025 Hyundai Tucson Hybrid?
Infotainment, with 48 of the 139 complaints.
At what mileage do 2025 Hyundai Tucson Hybrid problems start?
Of the 23 complaints that give a mileage, a quarter came by about 2,000 miles and half by about 6,000.
How many 2025 Hyundai Tucson Hybrid complaints involve a crash, fire or injury?
10 of them (7%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2025 Hyundai Tucson Hybrid?
Yes, NHTSA lists 2 recalls on the same system: 26V-047 and 26V-400. Its summary says which failure it covers, and that isn't always the one owners describe.