2025 Hyundai Tucson Hybrid · symptom sheet
Infotainment, screen or backup camera fails
- 48owner reports
- 0involved a crash
Newest report Sep 15, 2026 · checked Oct 2, 2026
72 of the 139 complaints on this car are about the electrical system. 48 of those describe infotainment, which makes it the most reported problem on the 2025 Tucson Hybrid.
Tick what matches of 48 reports
Infotainment on other Tucson Hybrid years
No other Tucson Hybrid model year has enough reports of infotainment for a sheet of its own. See every Tucson Hybrid year.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (24 reports), the camera (9 reports), the software (4 reports) and the module (3 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2025 model year. A recall on the same system isn't always the same failure, so read the defect text.
Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
All 3 recalls on the 2025 Hyundai Tucson Hybrid, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Tucson Hybrid
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
None of these investigations covers the 2025 model year.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2025 Hyundai Tucson Hybrid that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Certain vehicles (See Applicable Vehicles List below) equipped with the 12-inch instrument cluster display and separate Instrument Cluster Module require software verification PRIOR to odometer mileage writing.
What owners wrote
“The Driver Attention Warning alarms every few minutes in highway driving. The loud ringing bell and the dashboard display are very distracting and a hazard in their own right.”
Filed Oct 6, 2025
“The backup camera is not working and theres a glitch on the screen when on reverse gear. In addition the adaptive cruise control is not working 8-9 out of ten times.”
Filed Sep 20, 2025
“Heads up display and gauge cluster will intermittently flicker and/or reboot. When gauge cluster comes back on it will sometimes have all warning lights stay on. Have had it happen once where gauge cluster rebooted and then flashed "No Signal" while repeatedly rebooting. Both HUD and Gauge cluster do shut off together sometimes so I am no longer able to see my speed when that does happen”
Filed Sep 3, 2025
“My dashboard will black out, my HUD display will flicker or just go out. All of my indicator lights for vehicle issues all light up and stay lit up.”
Filed Sep 1, 2025
Should you keep driving it?
This page can't tell you that. 0 of 48 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works