Diagsheet

First generation (NE, incl. 2025 facelift)

2024 Hyundai Ioniq 5

The most reported problem on the 2024 Hyundai Ioniq 5 is dead battery, with 59 complaints, usually around 9,000 miles.

  • 222owner complaints
  • 3recalls
  • 5involved a crash
  • 11,000median miles at failure

Newest report Aug 26, 2026 · checked Oct 2, 2026

miles

2024 Hyundai Ioniq 5
Photo: Cutlass, Wikimedia Commons, CC0

What is your Ioniq 5 doing?

Each one opens a sheet built from the owner reports of that problem on the 2024 model year.

Is the 2024 Hyundai Ioniq 5 reliable?

The 2024 Hyundai Ioniq 5 has 222 owner complaints on file with NHTSA, 1.5 times the median of 148 for 2024 SUVs on this site. Of the 5 Ioniq 5 model years since 2022, it has the 4th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to the 2023
At 74 complaints for each year on the road, the 2024 runs below the 2023 (97). That's the only adjacent model year with enough complaints to set beside it.
Top problem
Dead battery leads with 59 of the 222 complaints (27%), ahead of stalling at 47. Dead battery tends to show up early. Of the 9 owners who gave a mileage for it, half were under about 9,000 miles and a quarter under about 6,000.
Crash, fire and injury reports
Only 5 of the 222 complaints (2%) report a crash, a fire or an injury, well under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 5 reports mention a crash and 2 people were hurt. The most crash reports, 4 of 5, fall under brake wear.
Recalls behind the top problems
Dead battery and infotainment share a recall on the same system (24V-204, 24V-868 and 26V-432). Stalling has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Filings jumped in 2025, with 59 complaints, 2.7 times the next busiest year. So far in 2026, 140 more have come in.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: battery dies or the car will not start, 59 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage26 of 222
26 complaints state a mileage. The most, 15, fall between 10,000 and 20,000 miles.
too few reports state a mileage
too few reports state a mileage

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2024 Hyundai Ioniq 5222
        Median 2024 model here (54 vehicles)141
        Median 2024 SUV here (34)148

        222 complaints is 1.6 times the median 2024 model on this site and 1.5 times the median 2024 SUV. Among the 5 Ioniq 5 model years here it ranks 4th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2024 Hyundai Ioniq 5

        Hyundai filed 30 bulletins and other notices with NHTSA that list the 2024 Hyundai Ioniq 5. 3 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Battery dies or the car will not start 1 bulletin · 59 complaints

        • Service campaign24-01-088HDec 3, 2024

          Certain 2022-2024MY IONIQ 5 (NE EV) and 2023-2025MY IONIQ 6 (CE EV) vehicles may exhibit a condition while driving where the 12V battery voltage drops below the operational voltage and the Vehicle Control Unit (VCU) places the vehicle in “fail-safe” mode.

        Infotainment, screen or backup camera fails 1 bulletin · 34 complaints

        • Service bulletin24-EV-003HMar 6, 2024

          Certain 2022-2024 MY IONIQ 5 (NE1) and 2023MY IONIQ 6 (CE1) may have a condition of the power down warning light (turtle symbol) with "Power is limited" displayed in the cluster, and possible DTC P0A2F.

        Hybrid or EV system warning, loss of power 1 bulletin · 6 complaints

        • Service bulletin25-EV-003H TSBJul 26, 2025

          Certain IONIQ 5 (NE EV), IONIQ 6 (CE EV), and IONIQ 5 N (NE EV N) vehicles may have missing Inlet 5-Pin Combo DC insulation caps (DC pin caps) which may lead to damage to the charge port if not replaced.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2023: 1, 2024: 22, 2025: 59, 2026: 1401'2322'2459'25140'26

        140 complaints came in 2026, 2.4 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        PE23-011opened Jun 8, 2023
        Electrical · model years 2022 to 2024

        Loss of motive power. Closed apr 17, 2024, led to recall 24V-204.

        NHTSA summary
        On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall

        Recalls that include the 2024 Hyundai Ioniq 5

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        26V-432Jul 2, 2026
        Electrical System:Propulsion System:Traction Battery

        Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

        Risk and remedy
        Risk: A fire increases the risk of injury.
        Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
        24V-868Nov 18, 2024
        Electrical System:12V/24V/48V Battery

        Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

        Risk and remedy
        Risk: A loss of drive power increases the risk of a crash.
        Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
        24V-204Mar 15, 2024
        Electrical System:12V/24V/48V Battery

        Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

        Risk and remedy
        Risk: A loss of drive power increases the risk of a crash.
        Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

        All 3 recalls on the 2024 Hyundai Ioniq 5, with the owner complaints on each recalled system

        Guide Buying one used? How to research one car’s history before you pay

        Questions

        What is the most common problem on the 2024 Hyundai Ioniq 5?

        Dead battery, with 59 of the 222 complaints. Owners who gave a mileage for it put the median at about 9,000 miles.

        At what mileage do 2024 Hyundai Ioniq 5 problems start?

        Of the 26 complaints that give a mileage, a quarter came by about 9,000 miles and half by about 11,000.

        Is the 2024 Hyundai Ioniq 5 better or worse than the 2023?

        Counted per year on the road, the 2024 has fewer complaints than the 2023: 74 a year against 97.

        How many 2024 Hyundai Ioniq 5 complaints involve a crash, fire or injury?

        5 of them (2%). The typical vehicle on this site is at 6%.

        Is there a recall for dead battery on the 2024 Hyundai Ioniq 5?

        Yes, NHTSA lists 3 recalls on the same system: 24V-204, 24V-868 and 26V-432. Its summary says which failure it covers, and that isn't always the one owners describe.

        Other model years